Job summary
We are looking for an experienced HCPC individual to join our friendly team within the Clinical Biochemistry Department as Quality Team Leader
As part of the management team you will be responsible for supporting management team and the department in ensuring the effective and efficient provision of quality management systems around the service. You will be ensuring the promotion of clinical quality and quality of service within all areas of the Laboratory to ensure that the service is fit for purpose and meets the needs of service users.
Main duties of the job
You will have extensive HCPC Registration experience and with knowledge of NHS Pathology and Quality Management experience
You will be one of the main leads for quality in the department, ensuring an efficient delivery of quality management systems to all areas of the laboratory including affiliated IT systems. You will need to have good communication skills and interpersonal skills to motivate and support the staff within the department.
Have good knowledge and experience of clinical safety. In coordination with the laboratory management team, liaise with service users regarding quality of service, to ensure that "customer satisfaction" is developed and maintained.
Ensure that the departmental quality management system is aligned to the Pathology and wider Trust systems, e.g., providing information on quality indicators for Trust quality dashboards and service improvement.
Ensure the quality of the analytical service is maintained to UKAS ISO 15189:2022 standards.
About us
Gloucestershire Hospitals NHS Foundation Trust has a staff of around 9000 and is dedicated to providing the Best Care for Everyone.
The role supports the Clinical Biochemistry Department in the provision of an effective, 24/7 high quality ISO 15189:2022 accredited service, processing over 1,200,000 patient requests (13.2 million tests) per annum to enable the department to play a key role in supporting allied healthcare professionals who are reliant on our service.
We have a large friendly team of medical staff, scientists and support staff working in a busy environment and are focused on providing a high quality efficient service.
We place a strong emphasis on training and development
Job description
Job responsibilities
The successful candidate will, amongst other duties, be required to:
Support the Clinical Biochemistry management team in the day to day running of the laboratory system and ensures that the laboratory becomes progressively more effective in quality terms, meeting where applicable, regulatory and accreditation requirements for United Kingdom Accreditation Service (UKAS), Medicines and Healthcare Products Regulatory Agency (MHRA), Human Tissue Authority (HTA), and all other relevant statutory and regulatory bodies.
Co-operates and collaborates with Trust Quality, Health & Safety Audit,
Control of Records, Freedom of Information (FOI) and Clinical Governance
Departments.
Liaises with UKAS, MHRA, HTA, and other relevant bodies.
Ensure the quality of the analytical service is maintained to UKAS ISO 15189:2022 standards.
Liaises and works closely with departmental Team Leaders and Laboratory Managers within the discipline of Chemical Pathology.
Ensure that pathology policies and procedures are in place to form and maintain the Chemical Pathologys Quality Management System. This shall include but not be limited to: control of documents, control of records, control of clinical materials, recording and management of audit and nonconformities, recording and management of feedback, procedures for validation and verification.
As part of the quality team, engage with inspectors/assessors, to explain and demonstrate the functioning of the Quality Management System within Chemical Pathology.
Additional Contact Information:
Jeff Keast
Clinical Biochemistry Deputy Laboratory Manager
0300 422 5237
Job description
Job responsibilities
The successful candidate will, amongst other duties, be required to:
Support the Clinical Biochemistry management team in the day to day running of the laboratory system and ensures that the laboratory becomes progressively more effective in quality terms, meeting where applicable, regulatory and accreditation requirements for United Kingdom Accreditation Service (UKAS), Medicines and Healthcare Products Regulatory Agency (MHRA), Human Tissue Authority (HTA), and all other relevant statutory and regulatory bodies.
Co-operates and collaborates with Trust Quality, Health & Safety Audit,
Control of Records, Freedom of Information (FOI) and Clinical Governance
Departments.
Liaises with UKAS, MHRA, HTA, and other relevant bodies.
Ensure the quality of the analytical service is maintained to UKAS ISO 15189:2022 standards.
Liaises and works closely with departmental Team Leaders and Laboratory Managers within the discipline of Chemical Pathology.
Ensure that pathology policies and procedures are in place to form and maintain the Chemical Pathologys Quality Management System. This shall include but not be limited to: control of documents, control of records, control of clinical materials, recording and management of audit and nonconformities, recording and management of feedback, procedures for validation and verification.
As part of the quality team, engage with inspectors/assessors, to explain and demonstrate the functioning of the Quality Management System within Chemical Pathology.
Additional Contact Information:
Jeff Keast
Clinical Biochemistry Deputy Laboratory Manager
0300 422 5237
Person Specification
Qualifications and Training
Essential
- Good Basic Education including Literacy and Numeracy Skills
- First or second-class degree. Master's degree or equivalent
- Must be HCPC registered
- Demonstrate evidence of CPD E.g. courses/meetings attended, quality improvement projects, observations etc.
Desirable
- Additional relevant qualification e.g. management qualification.
- Experience in training, mentoring and appraising others.
Knowledge and Skills
Essential
- Demonstrate IT literacy, e.g. Microsoft Office, Outlook, familiar with internet searches
- Demonstrate good communication skills
- Able to transcribe data accurately and quickly Demonstrate an ability to work accurately and with precision
- To be able to interpret and critically assess detailed information.
- Specialist knowledge of change management
- Ability to work in a multidisciplinary team
- Ability to show initiative and enthusiasm.
- Demonstrate organisational and time management skills
Desirable
Experience
Essential
- Must have extensive experience of working in the NHS
- Experience of working closely with senior management in and outside of Pathology
- Expert knowledge of Quality Management
- Experience of Datix, specifically clinical incident investigation, root cause analysis and implementing corrective actions.
- Experience of testing digital systems and investigating digital issues.
- Demonstrable experience of delivering continual improvement
- Experience of risk management and maintaining risk/hazard logs.
Desirable
- Experience working with/in Chemical Pathology
- Development of audit cycles
- Experience of managing complex changes using change management/control processes
Personal Attributes
Essential
- Good manual dexterity
- Must be capable of working with little supervision under own initiative.
- Demonstrate well rounded personality, calm disposition and good attitude to work.
- Demonstrate a good health record
- Ability to work under pressure
Person Specification
Qualifications and Training
Essential
- Good Basic Education including Literacy and Numeracy Skills
- First or second-class degree. Master's degree or equivalent
- Must be HCPC registered
- Demonstrate evidence of CPD E.g. courses/meetings attended, quality improvement projects, observations etc.
Desirable
- Additional relevant qualification e.g. management qualification.
- Experience in training, mentoring and appraising others.
Knowledge and Skills
Essential
- Demonstrate IT literacy, e.g. Microsoft Office, Outlook, familiar with internet searches
- Demonstrate good communication skills
- Able to transcribe data accurately and quickly Demonstrate an ability to work accurately and with precision
- To be able to interpret and critically assess detailed information.
- Specialist knowledge of change management
- Ability to work in a multidisciplinary team
- Ability to show initiative and enthusiasm.
- Demonstrate organisational and time management skills
Desirable
Experience
Essential
- Must have extensive experience of working in the NHS
- Experience of working closely with senior management in and outside of Pathology
- Expert knowledge of Quality Management
- Experience of Datix, specifically clinical incident investigation, root cause analysis and implementing corrective actions.
- Experience of testing digital systems and investigating digital issues.
- Demonstrable experience of delivering continual improvement
- Experience of risk management and maintaining risk/hazard logs.
Desirable
- Experience working with/in Chemical Pathology
- Development of audit cycles
- Experience of managing complex changes using change management/control processes
Personal Attributes
Essential
- Good manual dexterity
- Must be capable of working with little supervision under own initiative.
- Demonstrate well rounded personality, calm disposition and good attitude to work.
- Demonstrate a good health record
- Ability to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
