Gloucestershire Hospitals NHS Foundation Trust

Urology Healthcare Support Worker, Band 3

The closing date is 28 September 2025

Job summary

'Internal Applicants Only'

We are looking to recruit a motivated and enthusiastic healthcare support worker with a keen interest in urology to support patients in an outpatient setting with diagnostics and follow up clinics. This is an exciting opportunity to work in a fast paced urology outpatient department alongside the urology nurse practitioners. The urology service is expanding with the development of a Urology Investigations Unit (UIU).

There are opportunities to enhance your clinical experience running outpatient clinics and you'll help shape our service into the Centre of Excellence it aspires to be. Ready to take the next step in your career? Apply now and be part of our journey towards excellence in Urology

Main duties of the job

You will be working as part of the Urology Nurse Practitioner Team delivering exceptional care for the patients attending the unit. The unit is expanding its services and will open a Diagnostic Investigations Unit and leading with a Specialised Nursing team undergoing procedures: Local Anaesthetic Trans Perineal Biopsies, Flexible Cystoscopies, Lithotripsy and developing a Urology Assessment Unit. The patients will expect, and will receive, the highest standards of professional care by all members of the team who will be involved.

To work in a clinical environment and provide a high standard of patient care, able to assess and prepare patients for procedures recover and discharge them safely and assess - treat - discharge or admit patients seen in our assessment area. Working in both procedure and assessment clinics alongside the specialist teams will ensure a positive patient experience and optimal Urological outcome and prevent delays in treatment, assessment and intervention.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pro rata if part time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-25-T0513-A

Job locations

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Job description

Job responsibilities

- Undertake specific delegated tasks following the appropriate training and competency level e.g. patient observations and patient personal hygiene

- To adhere to all Trust policies and procedures

- To undertake clinical activities, following training and assessment, as directed by the Registered Nurse

- Ensure the Local Anaesthetic Trans perineal Prostate (LATP) biopsy clinics and flexible cystoscopy clinics run efficiently within the department.

- To help and support patients with self-management of catheter care

- To assess patients clinical observations and escalate to the registered nurse where appropriate

- To support in Trial Without Catheter (TWOC) clinics and outpatient urology clinics

- Learn to complete flow tests, urine dip analysis, measuring urine output and send specimens to pathology when required

- To maintain infection control standards in area of work with appropriate decontamination of equipment

Job description

Job responsibilities

- Undertake specific delegated tasks following the appropriate training and competency level e.g. patient observations and patient personal hygiene

- To adhere to all Trust policies and procedures

- To undertake clinical activities, following training and assessment, as directed by the Registered Nurse

- Ensure the Local Anaesthetic Trans perineal Prostate (LATP) biopsy clinics and flexible cystoscopy clinics run efficiently within the department.

- To help and support patients with self-management of catheter care

- To assess patients clinical observations and escalate to the registered nurse where appropriate

- To support in Trial Without Catheter (TWOC) clinics and outpatient urology clinics

- Learn to complete flow tests, urine dip analysis, measuring urine output and send specimens to pathology when required

- To maintain infection control standards in area of work with appropriate decontamination of equipment

Person Specification

Qualifications

Essential

  • GCSE or equivalent in English and Mathematics

Desirable

  • Previous health care experience in an acute setting
  • Care certificate completion

Knowledge and Experience

Essential

  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
  • Personally resilient and able to work in a changing environment
  • Contribute to good record keeping using the Trusts electronic and paper methods
  • Ability to learn and develop new skills and abilities
Person Specification

Qualifications

Essential

  • GCSE or equivalent in English and Mathematics

Desirable

  • Previous health care experience in an acute setting
  • Care certificate completion

Knowledge and Experience

Essential

  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
  • Personally resilient and able to work in a changing environment
  • Contribute to good record keeping using the Trusts electronic and paper methods
  • Ability to learn and develop new skills and abilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Urology Nurse Practitioner

Fiona Trigg

fiona.trigg@nhs.net

03004225193

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pro rata if part time)

Contract

Permanent

Working pattern

Full-time

Reference number

318-25-T0513-A

Job locations

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Supporting documents

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