Gloucestershire Hospitals NHS Foundation Trust

Medical Secretary, Band 3 - Oncology

The closing date is 06 July 2025

Job summary

Medical Secretary, Band 3 (26.5 hours a week)

An exciting opportunity has arisen for an additional Part Time B3 Medical Secretary to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital. Working 26.5 hours over 5 days per week, Monday to Friday.

This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.

Main duties of the job

You will ideally have secretarial experience and be accustomed to working in a high pressured and fast paced yet friendly environment.

As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills, and be an exceptional team player.

You will be expected to take responsibility for the workload of a team of consultants, involving typing and proofreading of clinical letters; chasing results; managing busy mailboxes and phones; liaising with a variety of clinical staff and departments.

You must be able to work both independently as well as within a team environment.

You will also be required to support the wider secretarial teams as necessary under the supervision of the Supervisor Secretaries.

About us

Our friendly and hardworking Oncology secretarial team supports a large cohort of medical staff including consultant clinical and medicaloncologists, specialty doctors and advanced nurse practitioners.

We welcome our new members of the team with full training and support.

Holiday entitlement of 27 days per year, pro-rata, plus 8 Bank Holidays, rising to 33 days after 10 years' service.

An annual personal development review to support your career aspirations.

Occupational health services and support.

Automatic membership of the NHS Pension Scheme.

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Part-time

Reference number

318-25-T0460

Job locations

Cheltenham General Hospital

Keynsham Road

Cheltenham

GL53 7AN


Job description

Job responsibilities

- Use of voice recognition software to transcribe and proofread dictated letters

-High attention to detail and accuracy essential for typing and proofreading of clinical letters

- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patientcontacts as directed by the secretary supervisor.

- Typing detailed medical reports for legal use when necessary.

- Supporting consultant staff by assisting with the production and transcription of letters

- Take and transcribe minutes as appropriate.

- Chasing of scan results

- Diary management, including coordinating appointments, booking of meeting dates and venues, organising and distributing paperwork asrequired by the clinical team/supervisor.

- Management of busy mailboxes and telephones

- Liaising with external organisations for the benefit and progress of patient care, such as GP surgeries, other hospitals, etc

- Take ownership and responsibility for the workload of a team of Consultants, Drs and Nurses

See full Job description for further details

Job description

Job responsibilities

- Use of voice recognition software to transcribe and proofread dictated letters

-High attention to detail and accuracy essential for typing and proofreading of clinical letters

- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patientcontacts as directed by the secretary supervisor.

- Typing detailed medical reports for legal use when necessary.

- Supporting consultant staff by assisting with the production and transcription of letters

- Take and transcribe minutes as appropriate.

- Chasing of scan results

- Diary management, including coordinating appointments, booking of meeting dates and venues, organising and distributing paperwork asrequired by the clinical team/supervisor.

- Management of busy mailboxes and telephones

- Liaising with external organisations for the benefit and progress of patient care, such as GP surgeries, other hospitals, etc

- Take ownership and responsibility for the workload of a team of Consultants, Drs and Nurses

See full Job description for further details

Person Specification

Qualifications

Essential

  • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
  • Typing Qualification or demonstrable experience (min 40 wpm)

Skills

Essential

  • Good command and understanding of English, punctuation and grammar
  • Good written and verbal communication skills
  • Motivated by patient care
  • Computer literate in MS Word, Excel, Powerpoint, Outlook/Diary management
  • Accuracy and attention to detail
  • Able to manage high volume of telephone calls that may be potentially distressing or emotional.

Desirable

  • Previous experience or understanding of medical terminology

Experience

Essential

  • Appropriate experience in a hospital or office environment
Person Specification

Qualifications

Essential

  • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
  • Typing Qualification or demonstrable experience (min 40 wpm)

Skills

Essential

  • Good command and understanding of English, punctuation and grammar
  • Good written and verbal communication skills
  • Motivated by patient care
  • Computer literate in MS Word, Excel, Powerpoint, Outlook/Diary management
  • Accuracy and attention to detail
  • Able to manage high volume of telephone calls that may be potentially distressing or emotional.

Desirable

  • Previous experience or understanding of medical terminology

Experience

Essential

  • Appropriate experience in a hospital or office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Keynsham Road

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Keynsham Road

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager OHPCI

Jennifer Wike

jennifer.wike@nhs.net

03004224029

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year (pa pro rata if part-time)

Contract

Permanent

Working pattern

Part-time

Reference number

318-25-T0460

Job locations

Cheltenham General Hospital

Keynsham Road

Cheltenham

GL53 7AN


Supporting documents

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