Job summary
As a senior management team member, the post holder ensures the Division's day-to-day operations run smoothly, driving high-quality, patient-centred services that are clinically effective and cost-efficient.
They lead, manage, and deploy resources effectively while undertaking task-based work across specialties to deliver solutions and transformation.
Reporting to the Divisional Director of Operations, the post holder coordinates and prioritises the efficient delivery of complex clinical services in the Surgery Division. They manage daily operations to meet safety, quality, and patient access standards within agreed resources.
They identify innovative solutions to key Divisional challenges, leading actions that enhance financial sustainability, efficiency, and productivity. Working closely with the Divisional Triumvirate (Chief of Service, Director of Operations, and Divisional Nursing Director), they support performance, assurance, and reporting. They oversee business continuity and emergency preparedness in collaboration with other Divisions and support services.
The post holder also liaises with commissioners and system partners to optimise patient flow, maintain safety, strengthen service resilience, and align emergency plans.
The proposed interview date is: Friday 18th July
Main duties of the job
The post holder collaborates with Clinical Leads to drive change, modernisation, and the achievement of National, Trust, and Divisional performance goals. They oversee the operational, speciality-based running of the Division, working alongside the Chief of Service, Divisional Chief Nurse, and Divisional Director of Operations.
They lead the coordination of the Division's Strategic Business Plan, identifying opportunities and supporting Service Leads with business planning and change management. Cross-divisional workstreams are managed as required.
Patient quality, safety, clinical governance, and risk management are coordinated with support from the Divisional Chief Nurse. Strong leadership ensures high-quality, patient-led service integration.The role involves data analysis, forming judgments on service performance, and implementing improvements. Effective relationships with key partners, including the public and clinical commissioning groups, enable seamless service delivery with clinical team involvement.
The post holder deputises for the Divisional Director, leads operational performance monitoring for RTT, Cancer, and DM01, and collaborates with FSP, Transformation, and PMO teams to coordinate savings delivery.
Please see Job Description for full details.
About us
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.
As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Equality, Diversity and Inclusion is crucial to ensuring fairness, celebrating differences and creating environments where everyone feels valued and empowered to contribute.
To deliver the highest standard of care at Gloucestershire Hospitals, we foster an environment that promotes inclusivity, ensuring that both our staff can thrive and our patients receive services tailored to their needs.
Job description
Job responsibilities
The post holder collaborates with Clinical Leads to drive change, modernisation, and the achievement of National, Trust, and Divisional performance goals. They oversee the operational, speciality-based running of the Division, working alongside the Chief of Service, Divisional Chief Nurse, and Divisional Director of Operations.
They lead the coordination of the Divisions Strategic Business Plan, identifying opportunities and supporting Service Leads with business planning and change management. Cross-divisional workstreams are managed as required.
Patient quality, safety, clinical governance, and risk management are coordinated with support from the Divisional Chief Nurse. Strong leadership ensures high-quality, patient-led service integration.The role involves data analysis, forming judgments on service performance, and implementing improvements. Effective relationships with key partners, including the public and clinical commissioning groups, enable seamless service delivery with clinical team involvement.
The post holder deputises for the Divisional Director, leads operational performance monitoring for RTT, Cancer, and DM01, and collaborates with FSP, Transformation, and PMO teams to coordinate savings delivery.
Please see Job Description for full details.
Additional Contact Details
Sally Walker -
PA to Simon Burchfield, Divisional Director of Operations, Surgery
Sally.walker24@nhs.net
0300 422 6221
Job description
Job responsibilities
The post holder collaborates with Clinical Leads to drive change, modernisation, and the achievement of National, Trust, and Divisional performance goals. They oversee the operational, speciality-based running of the Division, working alongside the Chief of Service, Divisional Chief Nurse, and Divisional Director of Operations.
They lead the coordination of the Divisions Strategic Business Plan, identifying opportunities and supporting Service Leads with business planning and change management. Cross-divisional workstreams are managed as required.
Patient quality, safety, clinical governance, and risk management are coordinated with support from the Divisional Chief Nurse. Strong leadership ensures high-quality, patient-led service integration.The role involves data analysis, forming judgments on service performance, and implementing improvements. Effective relationships with key partners, including the public and clinical commissioning groups, enable seamless service delivery with clinical team involvement.
The post holder deputises for the Divisional Director, leads operational performance monitoring for RTT, Cancer, and DM01, and collaborates with FSP, Transformation, and PMO teams to coordinate savings delivery.
Please see Job Description for full details.
Additional Contact Details
Sally Walker -
PA to Simon Burchfield, Divisional Director of Operations, Surgery
Sally.walker24@nhs.net
0300 422 6221
Person Specification
Qualifications
Essential
- Educated to Master's degree level or equivalent
- Detailed knowledge of NHSE and other compliance and performance frameworks, safety, financial procedures and statutory regulations
Desirable
- Evidence of continuing professional development
Experience
Essential
- Evidence of formal management development.
- Proven previous experience of working as a senior operational manager, or extensive leadership experience in an equally diverse and complex organisation.
- Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management.
- Proven track record of tactical management and delivery at senior level in a large, complex, service-focused organisation, including staff management, change management, performance management, and service improvement.
- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning
- Experience of consultation, negotiation and influencing different stakeholders.
- Experience of building personal and professional credibility with clinical and operational senior managers, other Directors, staff, and the public.
- Experience of substantial operational management responsibility, built on extensive knowledge and understanding of financial, management and clinical issues associated with a large Acute Trust.
Knowledge/ Skills
Essential
- Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this.
- Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values
- Understanding of the different environments in which the Trust operates and ability to assess opportunities for innovation, revenue generation, partnership and enhanced care.
- Ability to interpret and communicate the Trust vision to all stakeholders, develop prioritised objectives and monitor coherent delivery plan.
Desirable
- Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor or programme management delivery of formal change initiatives.
- Ability to contribute to effective board working and organisation, monitor compliance with risk management, legal, ethical, clinical, social and environmental requirements.
Person Specification
Qualifications
Essential
- Educated to Master's degree level or equivalent
- Detailed knowledge of NHSE and other compliance and performance frameworks, safety, financial procedures and statutory regulations
Desirable
- Evidence of continuing professional development
Experience
Essential
- Evidence of formal management development.
- Proven previous experience of working as a senior operational manager, or extensive leadership experience in an equally diverse and complex organisation.
- Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management.
- Proven track record of tactical management and delivery at senior level in a large, complex, service-focused organisation, including staff management, change management, performance management, and service improvement.
- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning
- Experience of consultation, negotiation and influencing different stakeholders.
- Experience of building personal and professional credibility with clinical and operational senior managers, other Directors, staff, and the public.
- Experience of substantial operational management responsibility, built on extensive knowledge and understanding of financial, management and clinical issues associated with a large Acute Trust.
Knowledge/ Skills
Essential
- Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this.
- Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values
- Understanding of the different environments in which the Trust operates and ability to assess opportunities for innovation, revenue generation, partnership and enhanced care.
- Ability to interpret and communicate the Trust vision to all stakeholders, develop prioritised objectives and monitor coherent delivery plan.
Desirable
- Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor or programme management delivery of formal change initiatives.
- Ability to contribute to effective board working and organisation, monitor compliance with risk management, legal, ethical, clinical, social and environmental requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
