Surgical Secretary - Upper GI Surgery, Band 3

Job summary

Band 3 Upper GI Surgical Secretary

An exciting opportunity has arisen for an experienced medical secretary to join our team as a medical secretary within the Upper GI surgery department. You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support.

We are looking for enthusiastic and motivated individuals who can manage the fluctuating demands of a busy Consultant Surgeon. You will need to be flexible and have excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. You must have the ability to multi-task and work in a busy, ever changing environment.

You will be able to work on your own initiative as well as within a team with well developed communication and interpersonal skills

Additional working pattern details: Monday to Friday

Main duties of the job

As a surgical secretary, you will provide a comprehensive secretarial service to our consultant surgeons. This includes, but is not limited to, diary management, correspondence, referrals, phone calls, email management and general day-to-day office administration. The ideal candidate needs to have a high level of attention to detail and be able to work well under time constraints to ensure that local and national targets are met with regards to patient pathways.

You will be the first point of contact for patients, our multi-professional colleagues and outside sources with queries and you will need to exercise initiative and judgment when dealing with these enquiries to ensure they are dealt with efficiently and appropriately. These contacts are made in a variety of ways therefore excellent communication skills on all levels are essential.

You will also be responsible for managing and overseeing the elective surgery waiting list as well as planning and co-ordinating surgical admissions for our patients.

As part of the secretarial service, you will be required to touch type from audio dictation a variety of documents. The role requires a certain level of understanding of medical terminology.

As a secretary you will be dealing with a lot of confidential and sensitive information and our ideal candidate will understand the importance of maintaining confidentiality when dealing with personal information.

About us

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

If you like to be kept busy, enjoy variety and have good attention to detail whilst under pressure, then you could be the person we are looking for to enable us to deliver an excellent service.