Gloucestershire Hospitals NHS Foundation Trust

Apprentice Business and Administrator

Information:

This job is now closed

Job summary

This Business Administrator Level 3 apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an exciting opportunity to learn new skills and become part of the Apprenticeships and Career department who plays an important role in developing the skills of existing staff as well as attracting new apprentices into the Trust.

The Apprenticeships & Careers Team attract and develop a workforce with the right skills, knowledge and competence necessary to deliver safe patient care and to enhance the quality-of-service delivery in line with our Trust vision of "Best Care for Everyone".

This apprenticeship is suitable for anyone with a desire to learn and develop their business administration and customer service skills with a view to beginning a career in administration and gain a Business Administrator Level 3 apprenticeship.

Main duties of the job

- Enter and maintain apprenticeship records on ESR (Electronic Staff Record) system

- Gather reports (scheduled or as requested) from ESR to

- Ownership of the Apprenticeships and Careers Team mailbox;

- To provide support to the Team with planning for events, booking rooms, creating PowerPoint presentations and general advertisement for events (e.g. Award Ceremony)

- Preparation of the Effective Mentoring and T Level Work Based Supervisor workshop resources

- Liaising with Team to create the resources and collection / distribution of careers trolley's ready for events

- Administrative and data management support to the Apprenticeships & Careers Team

- To proactively and accurately, edit and maintain intranet content, networking with schools, academies and colleges and publicising activities

- To advise and support with the experience in the workplace policy at Gloucestershire Hospitals NHS Trust

About us

Being part of the Apprenticeships and Careers Team you will be an important team member enabling apprenticeships to be offered to existing staff and newly recruited in.

We are an award winning team and are supportive of each other and have a strong team ethos. Working in this team will give you a real insight into NHS working and kick start your career in administration and the NHS.

Details

Date posted

23 September 2024

Pay scheme

Other

Salary

£12,514.32 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

318-24-COR-T1794

Job locations

Gloucestershire Royal Hospital (Redwood Education Centre)

Gloucester

GL1 3NN


Job description

Job responsibilities

- To attend all mandatory components of the Apprenticeship Framework including:

- Corporate induction

- GHNHSFT mandatory training

- Department based vocational assessments

- Progress review meetings

- To undertake training as required and agreed with the mentor, supervisor and external assessor and complete the competencies relevant to the work area/department

The Apprentice will:

1. Provide effective and efficient administration to arrange and organise meetings, venues and record meetings by taking minutes as and when required

2. Liaise with Training Records to ensure classes are created and training dates uploaded onto ESR. Amend bookings, monitor and close entry once training has taken place

3. Provide effective, accurate and efficient data entry, financial and purchasing administration support to the Apprenticeships and Careers Team by managing the requisition of externally funded education programmes

4. Administer incoming and outgoing invoices and statements including preparing invoices for authorisation; or requisition through the P2P system generating a transaction log. Investigate breakdowns in the payments and ensure completion of P2P orders from requisition, authorisation to payment

5. Ensure administrative, data management and secretarial support (as appropriate) ensuring auditable information is readily available to Health Education England South, CQC and the National Apprenticeship Service if required

6. Maintain effective and professional email, written and telephone communication with Trust staff at all levels including support staff, Health professionals (including Modern Matrons, Departmental Leads and Ward Managers) and external partner organisations and their representatives

7. Have the ability to understand the needs of both internal and external enquirers appropriately signposting in a sensitive manner to provision / team members within the departments

8. Proactively and accurately promote the Apprenticeships and Careers Team workstreams by managing, editing and maintaining intranet content, networking with schools, academies and colleges and publicising activities via internal and external communication channels

9. Coordinate and support the Career Role Model programme

10. Promote equality at all times and respect privacy and confidentiality, acting appropriately and professionally upon any sensitive information in accordance with Trust policy

11. To undertake specific tasks to improve Apprenticeships and Careers provision as determined by the Apprenticeships and Careers Team Manager and Departmental Objectives

12. To participate fully in personal appraisal and development review process, maintain and complete the Apprenticeship portfolio

Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

Additional Contact Details

Can contact the team on 0300 422 5176 and speak with Becki Henderson or Sarah Pinkney

Job description

Job responsibilities

- To attend all mandatory components of the Apprenticeship Framework including:

- Corporate induction

- GHNHSFT mandatory training

- Department based vocational assessments

- Progress review meetings

- To undertake training as required and agreed with the mentor, supervisor and external assessor and complete the competencies relevant to the work area/department

The Apprentice will:

1. Provide effective and efficient administration to arrange and organise meetings, venues and record meetings by taking minutes as and when required

2. Liaise with Training Records to ensure classes are created and training dates uploaded onto ESR. Amend bookings, monitor and close entry once training has taken place

3. Provide effective, accurate and efficient data entry, financial and purchasing administration support to the Apprenticeships and Careers Team by managing the requisition of externally funded education programmes

4. Administer incoming and outgoing invoices and statements including preparing invoices for authorisation; or requisition through the P2P system generating a transaction log. Investigate breakdowns in the payments and ensure completion of P2P orders from requisition, authorisation to payment

5. Ensure administrative, data management and secretarial support (as appropriate) ensuring auditable information is readily available to Health Education England South, CQC and the National Apprenticeship Service if required

6. Maintain effective and professional email, written and telephone communication with Trust staff at all levels including support staff, Health professionals (including Modern Matrons, Departmental Leads and Ward Managers) and external partner organisations and their representatives

7. Have the ability to understand the needs of both internal and external enquirers appropriately signposting in a sensitive manner to provision / team members within the departments

8. Proactively and accurately promote the Apprenticeships and Careers Team workstreams by managing, editing and maintaining intranet content, networking with schools, academies and colleges and publicising activities via internal and external communication channels

9. Coordinate and support the Career Role Model programme

10. Promote equality at all times and respect privacy and confidentiality, acting appropriately and professionally upon any sensitive information in accordance with Trust policy

11. To undertake specific tasks to improve Apprenticeships and Careers provision as determined by the Apprenticeships and Careers Team Manager and Departmental Objectives

12. To participate fully in personal appraisal and development review process, maintain and complete the Apprenticeship portfolio

Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

Additional Contact Details

Can contact the team on 0300 422 5176 and speak with Becki Henderson or Sarah Pinkney

Person Specification

Application

Essential

  • GCSE Grade 3/D English and Maths
  • Intermediate IT skills and the ability to adapt with the IT systems used by Gloucestershire Hospitals NHS Trust
  • Good communication skills, both verbal and written
  • Prioritise daily tasks to achieve set timescales
  • Ensuring accuracy of details entered in our electronic systems
  • Ability to deal with demand driven workload in a busy, distracting environment
  • A professional telephone manner
  • Communicate effectively with a range of people

Desirable

  • GCSE Grade C/4 or above in English and Maths or equivalent Functional Skills Level 2 in English and Maths
  • Ability to manipulate large quantities of data as requested
Person Specification

Application

Essential

  • GCSE Grade 3/D English and Maths
  • Intermediate IT skills and the ability to adapt with the IT systems used by Gloucestershire Hospitals NHS Trust
  • Good communication skills, both verbal and written
  • Prioritise daily tasks to achieve set timescales
  • Ensuring accuracy of details entered in our electronic systems
  • Ability to deal with demand driven workload in a busy, distracting environment
  • A professional telephone manner
  • Communicate effectively with a range of people

Desirable

  • GCSE Grade C/4 or above in English and Maths or equivalent Functional Skills Level 2 in English and Maths
  • Ability to manipulate large quantities of data as requested

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital (Redwood Education Centre)

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital (Redwood Education Centre)

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Apprenticeships and Careers Co ordinator

Sarah Pinkney

sarah.pinkney1@nhs.net

03004225176

Details

Date posted

23 September 2024

Pay scheme

Other

Salary

£12,514.32 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

318-24-COR-T1794

Job locations

Gloucestershire Royal Hospital (Redwood Education Centre)

Gloucester

GL1 3NN


Supporting documents

Privacy notice

Gloucestershire Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)