Job summary
We are seeking an energetic and experienced operational lead to come and work for us as Director of Operations for the Surgical Division at Gloucestershire Hospitals Foundation Trust.
You will be responsible to operationally deliver qualitative, high performing services across the Division to deliver services which are outstanding. The leadership team are committed to great patient care and are driving forward a range of workstreams to improve the way in which we work.We are looking for someone who as well as leading on operational issues is keen to work collaboratively in transformation and project work. The Director of Operations will report to the Chief of Service for the Surgical Division but experience of team and people management is crucial along with strong leadership skills.
Main duties of the job
The post holder will coordinate and prioritise the effective and efficient delivery of clinical services across the Division and the management of operational business on a day-to-day basis, meeting all necessary standards of safety, quality, and patient access within agreed resources. They will also ensure there is a culture of continuous improvement and innovation in patient pathways and services.
With the Chief of Service provide clear guidance and support to the Division under the direction of the Trust's Chief Operating Officer, within a clear and effective accountability framework, in order Responsible to operationally deliver qualitative, high performing services across the Division to deliver services which are outstanding.
About us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Detailed job description and main responsibilities
MEASURES OF SUCCESS
The following indicators are measures of success (not exhaustive)
1. Leading a high performing Tri delivering collectively to meet objectives and who have ensured that objectives have been cascaded to senior managers, monitored and delivered against plan.
2. The introduction and implementation of innovative Service solutions which improve patient pathways and as evidenced by an improvement in performance metrics.
3. Evidence of collective delivery and collaboration with colleagues to ensure performance improvement of the Trust as a whole.
4. Delivering Performance standards.
5. Delivering services to budget, delivering financial sustainability and increasing income.
6. Developing operational centres of excellence and improving patient pathways. Evidenced by improved performance standards and staff feedback on the management of the change process.
Job description
Job responsibilities
For further information about the opportunity, please contact:
Name: Margaret CoyleJob Title: Chief of Service, Surgery (PA Judith Pennycooke)Phone Number: 0300 422 5177Email address: margaret.coyle2@nhs.net judith.pennycooke@nhs.netor
Name: Alan ShewardJob Title: Chief Operating Officer (PA Suzanne White)Phone Number: 0300 422 3547Email address: alan.sheward@nhs.net suzanne.white7@nhs.net
Expected Interview Date: Tuesday 9th July 20024
Job description
Job responsibilities
For further information about the opportunity, please contact:
Name: Margaret CoyleJob Title: Chief of Service, Surgery (PA Judith Pennycooke)Phone Number: 0300 422 5177Email address: margaret.coyle2@nhs.net judith.pennycooke@nhs.netor
Name: Alan ShewardJob Title: Chief Operating Officer (PA Suzanne White)Phone Number: 0300 422 3547Email address: alan.sheward@nhs.net suzanne.white7@nhs.net
Expected Interview Date: Tuesday 9th July 20024
Person Specification
Qualifications
Essential
- Educated to Master's degree level or equivalent
- Relevant postgraduate professional qualification
- Evidence of continuing professional development
- Detailed knowledge of NHS Improvement and other compliance and performance frameworks, safety, financial procedures and statutory regulations.
Experience
Essential
- Evidence of formal management development
- Proven previous experience of working at as a Divisional Director or very senior Operational manager, or extensive leadership experience in an equally diverse and complex organisation.
- Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management.
- Proven track record of tactical management and delivery at a senior level in a large, complex, service-focused organisation, including staff management, change management, performance management, and service improvement.
- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning
Knowledge / Skills
Essential
- Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this.
- Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values.
- Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor or programme management delivery of formal change initiatives.
- Ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on data integrity.
- Ability to set out a clear direction, inspire others and assume command.
Person Specification
Qualifications
Essential
- Educated to Master's degree level or equivalent
- Relevant postgraduate professional qualification
- Evidence of continuing professional development
- Detailed knowledge of NHS Improvement and other compliance and performance frameworks, safety, financial procedures and statutory regulations.
Experience
Essential
- Evidence of formal management development
- Proven previous experience of working at as a Divisional Director or very senior Operational manager, or extensive leadership experience in an equally diverse and complex organisation.
- Demonstrable knowledge of the NHS financial regime and probity, and considerable proven experience of budgetary management.
- Proven track record of tactical management and delivery at a senior level in a large, complex, service-focused organisation, including staff management, change management, performance management, and service improvement.
- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations, analysing, synthesising and using complex data as the basis for strategic and tactical decisions, and scenario planning
Knowledge / Skills
Essential
- Demonstrable understanding of the structure and framework of the NHS and how the Trust delivers care within this.
- Substantial change management capability with proven and measurable results, based on and promoting positive culture and organisational values.
- Track record of successful organisation wide project management, including as Senior Responsible Office (SRO)/Sponsor or programme management delivery of formal change initiatives.
- Ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on data integrity.
- Ability to set out a clear direction, inspire others and assume command.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
