Macmillan Information and Support Hub Assistant, Band 3

Gloucestershire Hospitals NHS Foundation Trust

This job is now closed

Job summary

Macmillan Information and Support Hub Assistant, Band 3 (21 hours a week)

Work with the Macmillan Hub Manager and Cancer Services to provide information, support and signposting to patients and those close to them who are affected by cancer.

This role will be working in the Hub supporting and signposting patients and being a point of contact at all parts of the patients caner pathway.

Very occasional need to work evening or weekends

The proposed interview date is: 4th June

Main duties of the job

- Work with the Macmillan Hub Manager to ensure provision of information, support and signposting meets the needs of people living with cancer and those close to them.

-Support the volunteer workforce in the absence of the Hub Manager.

- Manage the day to day operation in the absence of the Hub Manager.

-Role requires post holder to be on site for the core working hours with the occasional need to work out of hours and at weekends to support community cancer awareness events.

About us

The Macmillan Informational and Support Hub is a drop in service that supports patients and those affected by cancer. We are a small friendly team made up of staff and volunteers. We work closely with the clinical teams, local support service and the voluntary sector to ensure that patients and those affected by cancer are well served.

Date posted

01 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

318-24-D&S-T1534

Job locations

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN

Job description

Job responsibilities

- Supporting patients by listening to their worries and concerns and then signposting them to appropriate services and agencies

- Supporting the volunteer workforce

- Helping to organise and facilitate community engagement events

- Supporting the Hub manager with the day to day operations.

Please contact the Hub for further information about the role or to arrange an informal visit.

Job description

Job responsibilities

- Supporting patients by listening to their worries and concerns and then signposting them to appropriate services and agencies

- Supporting the volunteer workforce

- Helping to organise and facilitate community engagement events

- Supporting the Hub manager with the day to day operations.

Please contact the Hub for further information about the role or to arrange an informal visit.

Person Specification

Qualifications and Education

Essential

Educated to GCSE Level 4 (grade C) or equivalent in Maths and English

Desirable

Efficient in the use of Microsoft Word, Windows, Excel, Power Point, Outlook and the internet

Expereince, Skills & Knowledge

Essential

Experience of working in a care and support environment
Experience of working with members of the public
Ability to work under pressure and with frequent interruptions

Desirable

Hold a full driving licence and have access to a vehicle when required
Proven ability to meet deadlines and produce accurate work
Good understanding of confidentiality

Person Specification

Qualifications and Education

Essential

Educated to GCSE Level 4 (grade C) or equivalent in Maths and English

Desirable

Efficient in the use of Microsoft Word, Windows, Excel, Power Point, Outlook and the internet

Expereince, Skills & Knowledge

Essential

Experience of working in a care and support environment
Experience of working with members of the public
Ability to work under pressure and with frequent interruptions

Desirable

Hold a full driving licence and have access to a vehicle when required
Proven ability to meet deadlines and produce accurate work
Good understanding of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Hub Manager

Jo Coulson

johanna.coulson1@nhs.net

07741736540

Date posted

01 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

318-24-D&S-T1534

Job locations

Gloucestershire Royal Hospital

Great Western Road

Gloucester

GL1 3NN

Supporting documents

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