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Apprentice Community Health & Wellbeing Worker

Gloucestershire Hospitals NHS Foundation Trust

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This job is now closed

Job summary

This Community Health & Wellbeing Worker Apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an exciting opportunity to learn new skills and become part of the Community Outreach Worker who will support the Communications and Engagement Team, Patient Experience Team in delivering an effective programme of engagement and involvement with local communities.

Main duties of the job

The role will help champion local people and local voices - helping the Trust to listen to what matters most to our communities.

The aim is to build networks and partnerships across our amazing and diverse communities, helping to strengthen how people's views are used in decisions about how services work.

The role will also support recruiting more people to become 'Members' (similar to a supporters' network), helping to increase the diversity of our Young Influencer's Group.

Working together with the Director of Engagement, Involvement & Communications, and the Community Engagement and Involvement Manager.

This apprenticeship is suitable for anyone with a desire to learn and begin a career in customer service and gain a Community Health & Wellbeing Worker Level 3 apprenticeship.

Throughout the apprenticeship journey, you will:

- Be supported in the workplace by a mentor

- Have a minimum of 6 hours 'off-the-job training' per week to develop your learning

- Be in regular contact with the Training Provider and the Apprenticeships and Careers Team

- Have access to a virtual learning platform

- Attend workshops/webinars where you will have the opportunity to discuss and share

The apprentice is required to uphold confidentiality at all times, be expected to be professional, treat everyone with kindness and respect, and have the confidence to communicate with members of the public and staff at all levels.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas.

Date posted

15 April 2024

Pay scheme

Other

Salary

£12,514.32 a year pa

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

318-24-COR-R12523

Job locations

Trustwide

Gloucester, Cheltenham

GL1 3NN


Job description

Job responsibilities

To attend all mandatory components of the Apprenticeship Framework including: - Corporate induction - GHNHSFT mandatory training - Department-based vocational assessments - Progress review meetings To undertake training as required and agreed with the mentor, supervisor, and external assessor and complete competencies relevant to the work area/department

To complete all training following Trust policy.

To comply with Trust and Departmental policies and procedures e.g., Health and Safety at Work Act (1974), Manual Handling, Data Protection Acts, and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and undergoing regular mandatory training concerned with safeguarding matters.

To be flexible, with the ability to alter activities and priorities as the need arises

To participate fully in the personal appraisal and development review process, maintain and complete the Apprenticeship portfolio.

Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

Please see the full job description and person specification by accessing the documents under the Supporting Documents heading.

Job description

Job responsibilities

To attend all mandatory components of the Apprenticeship Framework including: - Corporate induction - GHNHSFT mandatory training - Department-based vocational assessments - Progress review meetings To undertake training as required and agreed with the mentor, supervisor, and external assessor and complete competencies relevant to the work area/department

To complete all training following Trust policy.

To comply with Trust and Departmental policies and procedures e.g., Health and Safety at Work Act (1974), Manual Handling, Data Protection Acts, and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and undergoing regular mandatory training concerned with safeguarding matters.

To be flexible, with the ability to alter activities and priorities as the need arises

To participate fully in the personal appraisal and development review process, maintain and complete the Apprenticeship portfolio.

Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.

Please see the full job description and person specification by accessing the documents under the Supporting Documents heading.

Person Specification

Qualifications

Essential

  • GCSE Grade D (3) in English and Mathematics, or equivalent (e.g. Functional Skills Level 1 Literacy and Numeracy)

Knowledge / Skills

Essential

  • Good communication skills both written and verbal
  • Raise, record, and manage risks and issues.
  • An enthusiasm to contribute to the Community Engagement activities
  • Committed to, and understanding, the principles of equality, diversity, and inclusion

Desirable

  • Knowledge of general office and IT duties
Person Specification

Qualifications

Essential

  • GCSE Grade D (3) in English and Mathematics, or equivalent (e.g. Functional Skills Level 1 Literacy and Numeracy)

Knowledge / Skills

Essential

  • Good communication skills both written and verbal
  • Raise, record, and manage risks and issues.
  • An enthusiasm to contribute to the Community Engagement activities
  • Committed to, and understanding, the principles of equality, diversity, and inclusion

Desirable

  • Knowledge of general office and IT duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucester, Cheltenham

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucester, Cheltenham

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Community Engagement and Involvement Manager

Juwairiyia Motala

juwairiyia.motala@nhs.net

07816351799

Date posted

15 April 2024

Pay scheme

Other

Salary

£12,514.32 a year pa

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

318-24-COR-R12523

Job locations

Trustwide

Gloucester, Cheltenham

GL1 3NN


Supporting documents

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