People Promise Partner - Band 8a

Gloucestershire Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

We are excited to be a People Promise Exemplar site, sponsored by NHS England, to bring to life the People Promise here at Gloucestershire Hospitals. The People Promise sets out in the words of our NHS colleagues what matters to them and what will most improve their working experience.This role brings us the opportunity to fulfil our potential for improving the experience of our staff at work and for them to choose to stay and flourish in their roles with us.

As part of our established Staff Experience and Improvement and Workforce Sustainability Programmes, you will play a significant role in designing, developing, embedding and evaluating a range of interventions which reflect the People Promise and the cultural aims of the Trust.

You will work collaboratively with ICS partners and other regional and national People Promise Leads, contributing to the NHS England Retention Programme, with a single focus of enhancing the experience of all staff within the NHS and delivering on all aspects of the NHS People Promise to deliver the best outcomes for our staff and patients.Your experience in engaging key stakeholders, embedding change and collaborating across multiple teams and organisations will help you succeed in a fast-paced environment.

Main duties of the job

Develop a robust project plan to ensure the co-ordination and embedding all aspects of the NHS People Promise into the organisation by working closely with colleagues to identify all NHS People Promise activity and interventions already taking place within the organisation. A robust tool will be provided to assist the postholder in identifying any gaps in People Promise delivery.

Work closely with colleagues within the organisation, ICS and regionally to identify suitable actions and interventions to fill any gaps in delivery of People Promise areas.

Develop and monitor progress towards robust metrics (qualitative and quantitative) to ensure delivery of all aspects of NHS People Promise interventions.

Report on progress towards the identified project plan and metrics to the ICS Retention SRO and Regional Retention Manager as per required reporting timescales

Collaborate with colleagues in relevant organisations, across the ICS, regionally and nationally to ensure feedback, insight and evidence gained is used to improve staff experience, retention of all staff and embedding of all elements of the NHS People Promise. This includes but is not limited to the use of existing resources and good practice already available.

Work closely with other designated People Promise Managers to share learning and assist each postholder where possible to embed all aspects of the NHS People Promise into their organisations.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Date posted

23 February 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year PA

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

318-24-COR-R12392

Job locations

Gloucestershire Hospitals NHS foundation Trust

Gloucester

GL1 3NN


Job description

Job responsibilities

Main Duties and Responsibilities

Develop a robust project plan to ensure the co-ordination and embedding all aspects of the NHS People Promise into the organisation by working closely with colleagues to identify all NHS People Promise activity and interventions already taking place within the organisation. A robust tool will be provided to assist the postholder in identifying any gaps in People Promise delivery.

Work closely with colleagues within the organisation, ICS and regionally to identify suitable actions and interventions to fill any gaps in delivery of People Promise areas.

Develop and monitor progress towards robust metrics (qualitative and quantitative) to ensure delivery of all aspects of NHS People Promise interventions.

Report on progress towards the identified project plan and metrics to the ICS Retention SRO and Regional Retention Manager as per required reporting timescales

Collaborate with colleagues in relevant organisations, across the ICS, regionally and nationally to ensure feedback, insight and evidence gained is used to improve staff experience, retention of all staff and embedding of all elements of the NHS People Promise. This includes but is not limited to the use of existing resources and good practice already available.

Work closely with other designated People Promise Managers to share learning and assist each postholder where possible to embed all aspects of the NHS People Promise into their organisations.

Using every opportunity available to promote and champion how the organisation will approach and embed NHS People Promise interventions to retain the workforce.

Share learning from others where retention has improved for all staff groups both across organisations within the ICS as well as across the region as appropriate.

Accountabilities

The post holder will be accountable for the following:

Improving quality and outcomes

Develop a robust project plan to co-ordinate and manage the embedding of all aspects of the NHS People Promise into the organisation thereby improving staff experience to reduce the numbers of all staff leaving the NHS.

Enabling patient, public and staff involvement

Ensuring our people have a voice is one of the key themes within the People Promise - it is essential that the postholder engages others, seeks feedback, and offers all people and groups the opportunity to be involved and feel valued.

Promoting equality and reducing inequalities

Proactively engaging the equality, diversity, and inclusion (EDI) subject matter expert to ensure all aspects of EDI are responded to in any People Promise activities.

All People Promise activities must be routinely reviewed to ensure they are inclusive, accessible and that diversity is valued throughout.

Ensuring relevant research, evidence, and examples of positive practice in this area are shared widely, fully understood, and applied.Partnership and cross boundary workingAdoption of sophisticated matrix working across the organisation, the ICS, regionally and nationally to develop and sustain cohesive, productive, and sustainable relationships.

Leadership for transformational change

Modelling and influencing positive transformation - negotiating with others to achieve the best outcomes for all our people.

Working collaboratively in a friendly compassionate manner as an ambassador for the NHS.

Acting as an enabler for team cohesion - sharing thoughts and ideas that contribute to sense of belonging and of team.

Behaving and modelling the values set out in the NHS People Plan, Long Term Workforce Plan and NHS People Promise and proactively engaging others in these behaviours.

Use insight and evidence for improvement and every opportunity to maximise learning and actions. Where there is a lack of evidence seek to support its development.

Adopting and promoting improvement methodology at all times.

Communication, engagement and working relationships

Establish and maintain positive, effective interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication.

Operate effectively in a flexible and demanding environment and proactively engage with key stakeholders.

Communicate and provide reports and information to a wide range of internal and external stakeholders. (verbal, written and numerical).

Deal with resulting potentially antagonistic situations as required.

Work and engage constructively with stakeholders on a range of business sensitive issues

Nurture key relationships and maintain networks internally and externally.

Ensure close liaison with the Communications and Stakeholder team on public relations and marketing activities.

Apply a structured change management approach and methodology in relation to change management.

Physical, Mental & Emotional Effort & Working ConditionsProvide a focal point for contact and consultation with internal and external stakeholders.

Provide comprehensive reports which seek to influence and shape practice.

Work in a complex, changing and challenging environment.

Work to tight deadlines, balancing multiple priorities.

Frequently use VDU equipment on a daily basis.

Driving / travelling may be required which will be mostly within Gloucestershire but occasionally may be outside of Trust County boundaries.

Most challenging part of the jobManaging programme implementation and realisation, within limited resources and to tight deadlines in a constantly changing and challenging environment.

Being responsible for leading, directing and co-ordinating the input of stakeholders alongside, rather than within, the formal line management structure.

Daily prioritising workload based on ever changing pressures.Influencing stakeholders to prioritise the key elements of the people promise; ensuring the relationship between the People Promise and making GHFT a great place to work is clear and embedded in the way the Trust operates and provides care.

Job description

Job responsibilities

Main Duties and Responsibilities

Develop a robust project plan to ensure the co-ordination and embedding all aspects of the NHS People Promise into the organisation by working closely with colleagues to identify all NHS People Promise activity and interventions already taking place within the organisation. A robust tool will be provided to assist the postholder in identifying any gaps in People Promise delivery.

Work closely with colleagues within the organisation, ICS and regionally to identify suitable actions and interventions to fill any gaps in delivery of People Promise areas.

Develop and monitor progress towards robust metrics (qualitative and quantitative) to ensure delivery of all aspects of NHS People Promise interventions.

Report on progress towards the identified project plan and metrics to the ICS Retention SRO and Regional Retention Manager as per required reporting timescales

Collaborate with colleagues in relevant organisations, across the ICS, regionally and nationally to ensure feedback, insight and evidence gained is used to improve staff experience, retention of all staff and embedding of all elements of the NHS People Promise. This includes but is not limited to the use of existing resources and good practice already available.

Work closely with other designated People Promise Managers to share learning and assist each postholder where possible to embed all aspects of the NHS People Promise into their organisations.

Using every opportunity available to promote and champion how the organisation will approach and embed NHS People Promise interventions to retain the workforce.

Share learning from others where retention has improved for all staff groups both across organisations within the ICS as well as across the region as appropriate.

Accountabilities

The post holder will be accountable for the following:

Improving quality and outcomes

Develop a robust project plan to co-ordinate and manage the embedding of all aspects of the NHS People Promise into the organisation thereby improving staff experience to reduce the numbers of all staff leaving the NHS.

Enabling patient, public and staff involvement

Ensuring our people have a voice is one of the key themes within the People Promise - it is essential that the postholder engages others, seeks feedback, and offers all people and groups the opportunity to be involved and feel valued.

Promoting equality and reducing inequalities

Proactively engaging the equality, diversity, and inclusion (EDI) subject matter expert to ensure all aspects of EDI are responded to in any People Promise activities.

All People Promise activities must be routinely reviewed to ensure they are inclusive, accessible and that diversity is valued throughout.

Ensuring relevant research, evidence, and examples of positive practice in this area are shared widely, fully understood, and applied.Partnership and cross boundary workingAdoption of sophisticated matrix working across the organisation, the ICS, regionally and nationally to develop and sustain cohesive, productive, and sustainable relationships.

Leadership for transformational change

Modelling and influencing positive transformation - negotiating with others to achieve the best outcomes for all our people.

Working collaboratively in a friendly compassionate manner as an ambassador for the NHS.

Acting as an enabler for team cohesion - sharing thoughts and ideas that contribute to sense of belonging and of team.

Behaving and modelling the values set out in the NHS People Plan, Long Term Workforce Plan and NHS People Promise and proactively engaging others in these behaviours.

Use insight and evidence for improvement and every opportunity to maximise learning and actions. Where there is a lack of evidence seek to support its development.

Adopting and promoting improvement methodology at all times.

Communication, engagement and working relationships

Establish and maintain positive, effective interpersonal relationships with other staff members characterised by trust, mutual respect, and open, honest communication.

Operate effectively in a flexible and demanding environment and proactively engage with key stakeholders.

Communicate and provide reports and information to a wide range of internal and external stakeholders. (verbal, written and numerical).

Deal with resulting potentially antagonistic situations as required.

Work and engage constructively with stakeholders on a range of business sensitive issues

Nurture key relationships and maintain networks internally and externally.

Ensure close liaison with the Communications and Stakeholder team on public relations and marketing activities.

Apply a structured change management approach and methodology in relation to change management.

Physical, Mental & Emotional Effort & Working ConditionsProvide a focal point for contact and consultation with internal and external stakeholders.

Provide comprehensive reports which seek to influence and shape practice.

Work in a complex, changing and challenging environment.

Work to tight deadlines, balancing multiple priorities.

Frequently use VDU equipment on a daily basis.

Driving / travelling may be required which will be mostly within Gloucestershire but occasionally may be outside of Trust County boundaries.

Most challenging part of the jobManaging programme implementation and realisation, within limited resources and to tight deadlines in a constantly changing and challenging environment.

Being responsible for leading, directing and co-ordinating the input of stakeholders alongside, rather than within, the formal line management structure.

Daily prioritising workload based on ever changing pressures.Influencing stakeholders to prioritise the key elements of the people promise; ensuring the relationship between the People Promise and making GHFT a great place to work is clear and embedded in the way the Trust operates and provides care.

Person Specification

Experience

Essential

  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Understand the background to and aims of current healthcare policy and appreciate the im

Desirable

  • Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.

Knowledge / Skills

Essential

  • Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Ability to negotiate on difficult and controversial issues including performance and change

Qualifications

Essential

  • Educated to Master's level or equivalent level of experience of working at a senior level in specialist
  • Evidence of post qualifying and continuing professional development.
Person Specification

Experience

Essential

  • Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
  • Understand the background to and aims of current healthcare policy and appreciate the im

Desirable

  • Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.

Knowledge / Skills

Essential

  • Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Ability to negotiate on difficult and controversial issues including performance and change

Qualifications

Essential

  • Educated to Master's level or equivalent level of experience of working at a senior level in specialist
  • Evidence of post qualifying and continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS foundation Trust

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Gloucestershire Hospitals NHS foundation Trust

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Programme Manager – Strategic Programmes

Amy Fellows

amy.fellows@nhs.net

Date posted

23 February 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year PA

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

318-24-COR-R12392

Job locations

Gloucestershire Hospitals NHS foundation Trust

Gloucester

GL1 3NN


Supporting documents

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