Job summary
Technician, Band 3- Medical Day Unit (Monday to Saturday service)
The post holder under supervision will work with the Nursing Team on the Medical Day Unit undertaking aspects of care within the competencies they have attained through formal and informal education and training.
Medical day unit service is a Nurse Lead Unit provided with 12 chair capacity in Cheltenham general hospital
The Matron for Medical Day Unit is Vinod Mani. Unit manager is Bijimol Joseph, The General Manager is Adele Pugh and Jo Knickenberg is the Assistant General Manager.
Within the role of a Technician, the post holder is required to:
- Deliver high quality, compassionate care and deliver this safely within a challenging and changing environment, using resources as equipment as appropriate
- Have capable attitudes and behaviours compatible with GHNHSFT and the NHS values
- To assist with the assessment of patients with the support of a Qualified Nurse or Nurse Practitioner
- May supervise colleagues, assisting in the assessment and attainment of their learning and developmental needs
- To carry out their tasks and responsibilities to a high standard and competence
Main duties of the job
- Carry out tasks as delegated by the Registered Nurses, working strictly within the competencies as stipulated by the Trust; including:
Cannulation
Venepuncture
ECG recording
- Carry out blood pressure, pulse, temperature, respiration and escalating concerns to Registered Nurses
Communications and Working Relationships
- Ensure accurate and legible records are maintained in relation to care being delivered
- Ensure ability to maintain electronic records, and be aware of the need to protect access
- Report any information received by the patient, carers regarding patient care
- Communicate with individuals, carers and other visitors in a helpful manner
Physical, Mental and Emotional effort and working conditions
- The unit is busy and very spaced out, so the work can be tiring
- Computers are used on the unit frequently
- The Liver Specialist Service is also based on the unit, and as a result some of these patients are quite poorly with life limiting conditions
Dimensions
- To work as a member of the team and contribute to the effective running of the clinical area
- To contribute to achieving our service delivery standards
- To work a shift pattern this is determined by service requirement, but also conforms to the European Working Time Directive
- No budgetary responsibility
- To contribute to the continued improvement of our services
About us
Gloucestershire Hospitals NHS Foundation Trust operates hospitals on our two main sites in Cheltenham and Gloucester. Medical day unit service is a Nurse Lead Unit provided with 12 chair capacity in Cheltenham general hospital and we're one of the largest NHS trusts in the country. We are excited to advertise for a Band 3 HCA/Technician post with permanent contract. The successful candidate will receive support and guidance from manager, sisters, MDU nurses and Matron.
Our workforce of almost 8,000 staff provides high quality emergency, elective and specialist care across a range of clinical areas
Job description
Job responsibilities
Knowledge, Skills, Experience and Aptitude Required
- HCA with appropriate years experience in a hospital setting
- Evidence of ongoing competency
- Ability to communicate effectively with team members
- Ability to recognise and use alternative methods of communication with patients and carers
- Assess patients; within clearly defined parameters by measuring, recording and informing Registered Nurses of any relevant findings
- Assist in the admission and discharge of patients, ensuring they are safe to discharge
- Performing observations /documentation
- Provide personal care to patient as needed
- Answering telephone calls
Qualifications & Training
- Trained in using an ECG machine
- Proficient in venepuncture
- Proficient in cannulation
- Completion of Care Certificate
- Literacy
- Numeracy
IT Proficiency
- Level of knowledge of specific IT systems required (such as Trak care, Microsoft Word, ESR and EPR)
- May ask you to work as admin support to book appointments
Communication & Interpersonal Skills
- Communicate effectively with patients, carers, visitors and team
- Demonstrate compassion, empathy and respect
- Ensure all patient related information is treated sensitively and adhere to the principles of confidentiality
- Document clearly in the patients pathway and notes as required
- Work as part of a team in a busy and ever-changing environment
Organisational Skills
- Time management skills
- Organisational skills required
- Prioritising of workload
Personal Qualities
- Team player
- Able to cope under pressure
- Proactive/takes own initiative
- Able to work independently
- Ability to inform Nurse in Charge of any potential situations regarding patient care
- Reliable, Adaptable and Dependable
- Creative and Flexible
Physical Skills
- Ability to competently perform cannulation/venepuncture
- Standard/advanced keyboard skills
- Use of tools/equipment
- Manual dexterity
Confidentiality
In the course of your employment, you may have access to, see or hear confidential information concerning the medical or personal affairs of patients and or staff. Unless acting on the instruction of an authorised officer, on no account must such information be divulged or discussed except in the performance of normal duties. Breaches of confidence, including improper passing of registered computer data, will result in disciplinary action, which may lead to dismissal. You should be aware that regardless of any action taken by your employing authority, a breach of confidence could result in a civil action for damages.
In addition, records, including VDU screens and computer printouts of registered data must never be left in such a manner that unauthorised persons can obtain access to them. Written records must either be destroyed or retained in safe custody when no longer required, VDU screens should always be cleared when unattended.
Terms and Conditions of Service
The principle terms and conditions of your appointment will be those set out in the Agenda for Change national agreement as amended from time to time by the NHS Staff Council. These terms and conditions are set out in the NHS Terms and Conditions of Service Handbook, which is available on the Trusts intranet and NHS Employers web site.
Job description
Job responsibilities
Knowledge, Skills, Experience and Aptitude Required
- HCA with appropriate years experience in a hospital setting
- Evidence of ongoing competency
- Ability to communicate effectively with team members
- Ability to recognise and use alternative methods of communication with patients and carers
- Assess patients; within clearly defined parameters by measuring, recording and informing Registered Nurses of any relevant findings
- Assist in the admission and discharge of patients, ensuring they are safe to discharge
- Performing observations /documentation
- Provide personal care to patient as needed
- Answering telephone calls
Qualifications & Training
- Trained in using an ECG machine
- Proficient in venepuncture
- Proficient in cannulation
- Completion of Care Certificate
- Literacy
- Numeracy
IT Proficiency
- Level of knowledge of specific IT systems required (such as Trak care, Microsoft Word, ESR and EPR)
- May ask you to work as admin support to book appointments
Communication & Interpersonal Skills
- Communicate effectively with patients, carers, visitors and team
- Demonstrate compassion, empathy and respect
- Ensure all patient related information is treated sensitively and adhere to the principles of confidentiality
- Document clearly in the patients pathway and notes as required
- Work as part of a team in a busy and ever-changing environment
Organisational Skills
- Time management skills
- Organisational skills required
- Prioritising of workload
Personal Qualities
- Team player
- Able to cope under pressure
- Proactive/takes own initiative
- Able to work independently
- Ability to inform Nurse in Charge of any potential situations regarding patient care
- Reliable, Adaptable and Dependable
- Creative and Flexible
Physical Skills
- Ability to competently perform cannulation/venepuncture
- Standard/advanced keyboard skills
- Use of tools/equipment
- Manual dexterity
Confidentiality
In the course of your employment, you may have access to, see or hear confidential information concerning the medical or personal affairs of patients and or staff. Unless acting on the instruction of an authorised officer, on no account must such information be divulged or discussed except in the performance of normal duties. Breaches of confidence, including improper passing of registered computer data, will result in disciplinary action, which may lead to dismissal. You should be aware that regardless of any action taken by your employing authority, a breach of confidence could result in a civil action for damages.
In addition, records, including VDU screens and computer printouts of registered data must never be left in such a manner that unauthorised persons can obtain access to them. Written records must either be destroyed or retained in safe custody when no longer required, VDU screens should always be cleared when unattended.
Terms and Conditions of Service
The principle terms and conditions of your appointment will be those set out in the Agenda for Change national agreement as amended from time to time by the NHS Staff Council. These terms and conditions are set out in the NHS Terms and Conditions of Service Handbook, which is available on the Trusts intranet and NHS Employers web site.
Person Specification
qualification and education
Essential
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
Desirable
- Completion of the Care Certificate (Performing patient observations and required investigations within the role)
experience skills and knowledge
Essential
- Communicate well with other service users, health care professionals and any other people who they have professional contact with.
- Excellent written and verbal communication skills with a good command and understanding of English, punctuation and grammar.
- Demonstrates ability to place patient and family at centre of care
- Ability to recognise when to seek advice and refer to a Registered Health or Care Professional
- Assess patient's needs, deliver appropriate care and evaluate the effectiveness of interventions
- Work effectively within a multidisciplinary team
- Assess own development needs, recognise personal limitations and take steps to address these
- Participates in team working and provide excellent patient care
Desirable
- Ability to work on own initiative at times
additional qualities
Essential
- Cannulation and venepuncture certification or willingness to undertake training
- Computer skills
- Working to the Trust Values
- Flexible team worker with ability to act to changing needs of the service
- Showing kindness and respect
Desirable
- Trained in using an ECG machine
Person Specification
qualification and education
Essential
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
Desirable
- Completion of the Care Certificate (Performing patient observations and required investigations within the role)
experience skills and knowledge
Essential
- Communicate well with other service users, health care professionals and any other people who they have professional contact with.
- Excellent written and verbal communication skills with a good command and understanding of English, punctuation and grammar.
- Demonstrates ability to place patient and family at centre of care
- Ability to recognise when to seek advice and refer to a Registered Health or Care Professional
- Assess patient's needs, deliver appropriate care and evaluate the effectiveness of interventions
- Work effectively within a multidisciplinary team
- Assess own development needs, recognise personal limitations and take steps to address these
- Participates in team working and provide excellent patient care
Desirable
- Ability to work on own initiative at times
additional qualities
Essential
- Cannulation and venepuncture certification or willingness to undertake training
- Computer skills
- Working to the Trust Values
- Flexible team worker with ability to act to changing needs of the service
- Showing kindness and respect
Desirable
- Trained in using an ECG machine
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
