Job summary
We are looking for a caring, passionate, flexible & organised Health Care Assistant for an exciting opportunity to come & join our friendly gynaecology out-patient team in delivering care in this busy environment
The post holder will work with the team to ensure the smooth running of the department, & provide support & nursing care to women & their families. In addition, they will help to support & assist health professionals with procedures & investigations. Excellent communication skills are essential
We are passionate about creating an inclusive workplace that promotes & values diversity. Through experience we know that different ideas, perspectives & backgrounds create a stronger & more creative work environment that delivers better patient outcomes & improves staff experience
The post is 37.5 hours, shifts are Monday to Friday between 07:30hrs & 18:00hrs. The post holder will be expected to work predominantly in Gloucester Royal Hospital but also required to work across both sites
Main duties of the job
The post holder will be an integral member of the team facilitating the smooth running of the service, including ensuring the environment is clean, safe & well stocked. The service is growing & developing therefore you will need to be adaptable & flexible. You will support staff, patients & their families; sometimes receiving bad news & therefore having the ability to show empathy & deal in a sensitive & tactful way when communicating with patients & their families will be fundamental to the role
With the support & guidance of the surrounding team you will assist the team with procedures; it would be desirable for the successful applicant to have enhanced levels of dexterity in order to be able to do this effectively & have basic IT skills
Women requiring the service, can often be vulnerable so it is important that the post holder is able to be alert to any safeguarding issues & escalate as required
About us
As a health care assistant, you will work as part of the multidisciplinary team providing nursing care for patients and their families. The service is an alignment with the Trust's Vision of Best Care for Everyone.
Gloucestershire Hospitals is one of the largest hospital trusts in England serving a diverse population of almost 620,000 people. Weprovide acute hospital services from two large district general hospitals, Cheltenham General Hospital (CGH) and Gloucestershire Royal Hospital (GRH). Maternity Services are also provided at Stroud Maternity Hospital.
We are committed to diversity, inclusion and equality of opportunity for everyone, valuing and celebrating differences and encouraging a workplace and culture where all can thrive. We endeavour to ensure each and every person working in our organisation feel respected and valued
Job description
Job responsibilities
Working as part of the multidisciplinary team you will support the delivery of outstanding patient centred care for patients attending the out-patient clinic. You will be expected to help facilitate the smooth running of the clinic and this may include explanation to the patient of what is going to happen during their appointment and also providing a chaperone during examination. The service is developing and growing therefore the post holder may be expected to contribute to the delivery of care of gynaecology patients no matter their location within the Trust.
The successful applicant will need to demonstrate evidence of their effective communication skills as providing both physical and emotional care and support to patients will be the foundations of your work. You will be able to provide information appropriately and sensitively and support patient and staff in the
Delivery of information which may cause emotional distress. You will also need to be able to maintain accurate and contemporaneous patient records both hand written and electronically.
The post holder will deliver care within a challenging and changing clinical environment so being able to prioritise your workload and manage your time effectively will be paramount.
You will have the ability to work well with all members of the team, and under the supervision and guidance of the nursing team you will undertake specific delegated tasks following the appropriate training and competency level assessment, for example venepuncture and assisting with minor procedures. You will have the ability to assess the patients condition and be able to recognise a deteriorating patients needs and be able to implement appropriate care and escalate the situation to a senior member of the team.
You will use discretion and have an understanding of the importance of confidentiality and data protection. You will be expected to input and retrieve patient information from computer-based systems in accordance with the Data Protection Act.
Contributing to the maintenance of a clean and tidy environment and assisting with stock ordering and supplies maintenance including CSSD supplies will be expected of the successful applicant. You will understand and adhere to Trust policies and procedures maintaining a professional code of conduct at all times.
Job description
Job responsibilities
Working as part of the multidisciplinary team you will support the delivery of outstanding patient centred care for patients attending the out-patient clinic. You will be expected to help facilitate the smooth running of the clinic and this may include explanation to the patient of what is going to happen during their appointment and also providing a chaperone during examination. The service is developing and growing therefore the post holder may be expected to contribute to the delivery of care of gynaecology patients no matter their location within the Trust.
The successful applicant will need to demonstrate evidence of their effective communication skills as providing both physical and emotional care and support to patients will be the foundations of your work. You will be able to provide information appropriately and sensitively and support patient and staff in the
Delivery of information which may cause emotional distress. You will also need to be able to maintain accurate and contemporaneous patient records both hand written and electronically.
The post holder will deliver care within a challenging and changing clinical environment so being able to prioritise your workload and manage your time effectively will be paramount.
You will have the ability to work well with all members of the team, and under the supervision and guidance of the nursing team you will undertake specific delegated tasks following the appropriate training and competency level assessment, for example venepuncture and assisting with minor procedures. You will have the ability to assess the patients condition and be able to recognise a deteriorating patients needs and be able to implement appropriate care and escalate the situation to a senior member of the team.
You will use discretion and have an understanding of the importance of confidentiality and data protection. You will be expected to input and retrieve patient information from computer-based systems in accordance with the Data Protection Act.
Contributing to the maintenance of a clean and tidy environment and assisting with stock ordering and supplies maintenance including CSSD supplies will be expected of the successful applicant. You will understand and adhere to Trust policies and procedures maintaining a professional code of conduct at all times.
Person Specification
essential
Essential
- Basic level in literacy and numeracy
- Previous experience of working as a carer
- Excellent interpersonal and communication skills
- Ability to learn and develop new skills and abilities
- Show commitment to developing competencies to include specialist skills
- Contribute to good record keeping using the Trusts electronic and paper methods
- Display a caring attitude to patients, their relatives, colleagues and themselves in a stressful environment
- Creative and flexible with the ability to work
- Complete application form correctly
- Reliable, adaptable and dependable
- Be both motivated, enthusiastic and self-aware
- Be able to act as a chaperone during examinations and act as a patient advocate
Desirable
- Previous healthcare experience in acute NHS setting
- Experience or interest in working in gynaecology
- Completion of care certificate
Person Specification
essential
Essential
- Basic level in literacy and numeracy
- Previous experience of working as a carer
- Excellent interpersonal and communication skills
- Ability to learn and develop new skills and abilities
- Show commitment to developing competencies to include specialist skills
- Contribute to good record keeping using the Trusts electronic and paper methods
- Display a caring attitude to patients, their relatives, colleagues and themselves in a stressful environment
- Creative and flexible with the ability to work
- Complete application form correctly
- Reliable, adaptable and dependable
- Be both motivated, enthusiastic and self-aware
- Be able to act as a chaperone during examinations and act as a patient advocate
Desirable
- Previous healthcare experience in acute NHS setting
- Experience or interest in working in gynaecology
- Completion of care certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
