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Gloucestershire Hospitals NHS Foundation Trust

Senior Patient Flow Coordinator - Band 4

Information:

This job is now closed

Job summary

The Onward Care Team is expanding!

In this role, you will learn more about, and work with, people from all parts of the Health and Social Care System.....the biggest Multi-disciplinary team you can be part of!

We need people who are naturally inquisitive, helpful, flexible and feel strongly that discharge plans should be made with our patient at the centre.

If you want to know more about the role or have any questions, you can contact:

Midge Ellis, Deputy Lead for Onward Care Team midge.ellis1@nhs.net Tel: 0300 4226311

Vicky Fyfe, Deputy Lead for the Onward Care Team Victoria.fyfe@nhs.net Tel: 0300 4226311

Main duties of the job

To support members of the OCT and ward staff to work effectively in discharge planning.

To ensure information, advice and services are available in a timely way to support discharge including ordering of equipment, onward referral when needed, keeping updated with any onward capacity issues and ensuring this is communicated clearly with ward staff.

To assist with the assessment of patients with the support of a qualified practitioner when needed.

To work as part of the ward multi-disciplinary team, leading pre-emptive discussions on discharge planning.

You will need to able to communicate effectively with people from all professions and levels within our organisation and beyond.

You will need to be professional and respectful as you will often be the link between the patient, their family, the ward and onward care providers.

About us

We are a team of therapists, nurses and non-registered clinicians who work across both sites within GHT to support the coordination of onward care planning for those patients who require some support when leaving hospital.

We are constantly adapting to the changing landscape within the community in relation to resources to support with discharge planning and as such, no two days will feel the same.

We will need you to be dynamic, engaged, happy to question things in a way that brings people with you, flexible in your thinking and organised in your daily tasks.

Details

Date posted

18 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

318-23-D&S-T1213

Job locations

Trustwide

Gloucester

GL1 3NN


Job description

Job responsibilities

To independently case manage the discharge planning for a cohort of patients within a defined clinical area from admission to the acute hospital through to discharge.

In the absence of a Senior OCT clinician, to help coordinate provision of OCT cover to ward areas within their team.

To act as a resource providing advice and information to clinical teams to enable patients with onward care requirements to meet their expected date of discharge (EDD) safely and effectively.

Job description

Job responsibilities

To independently case manage the discharge planning for a cohort of patients within a defined clinical area from admission to the acute hospital through to discharge.

In the absence of a Senior OCT clinician, to help coordinate provision of OCT cover to ward areas within their team.

To act as a resource providing advice and information to clinical teams to enable patients with onward care requirements to meet their expected date of discharge (EDD) safely and effectively.

Person Specification

Experience

Essential

  • Experience of working in an acute clinical environment
  • Previous experience in a relevant speciality

Knowledge

Essential

  • Act as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.

Desirable

  • Demonstrate an understanding of the roles of the different members of the MDT.
  • Able to contribute to the implementation, policies/protocols/guidelines relevant to area of practice.
Person Specification

Experience

Essential

  • Experience of working in an acute clinical environment
  • Previous experience in a relevant speciality

Knowledge

Essential

  • Act as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.

Desirable

  • Demonstrate an understanding of the roles of the different members of the MDT.
  • Able to contribute to the implementation, policies/protocols/guidelines relevant to area of practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucester

GL1 3NN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Lead for the Onward Care Team

Midge Ellis

midge.ellis1@nhs.net

03004226311

Details

Date posted

18 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

318-23-D&S-T1213

Job locations

Trustwide

Gloucester

GL1 3NN


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