Job summary
The post holder provides expert support and guidance to employee relations processes within the Trust, supporting managers, staff and colleagues to deliver timely, just and compliant resolutions of cases. They capture and analyse employee relations data in order to identify to the Business Partners trends within their areas of responsibility for intervention. They participate in the development and improvement of the team's professional knowledge and practice in order to ensure that the People Advisory Team is constantly improving standards and developing colleagues towards professional advancement.
Main duties of the job
1. To advise managers and staff in the interpretation and application of terms and conditions of employment, Trust policies, current legislation and codes of practice, ensuring that good employment practices are maintained and legal obligations are fulfilled.
2. To provide expert professional advice and support to managers in dealing with employee relations issues and, where appropriate, to act as case handler in casework involving discipline, capability, grievance, and the management of sickness absence ensuring that practice complies with Trust policies and procedures, are fairly and consistently applied, and that good practice is maintained.
3. To coach staff and managers in Human Resources issues where appropriate, ensuring that all advice is accurate and compliant with Trust policies, the law and good practice, and to support the L&OD team, where relevant, in the creation and quality assurance of relevant training content.
4. In conjunction with the recruitment team and the Recruitment Manager, to provide professional advice and support to managers in dealing with recruitment, selection and redeployment issues.
5. To ensure the appropriate documentation of all employee relations casework.
6. To provide administrative and analytical support to preparation work for employment tribunals and relevant legal disputes.
About us
The People Advisory Team is part of the People & OD Department which includes People Operational Services, Leadership and OD, Recruitment, and Professional Education. Our team provides a People Advisory service focusing on employee relation casework, and production of key employee relation statistics, but also encompassing reward and retention initiatives, delivery of training and other related HR interventions to support over 12000 colleagues working across both Gloucestershire Hospitals NHS Foundation Trust and Gloucestershire Managed Services (GMS).
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Job description
Job responsibilities
1. To advise managers and staff in the interpretation and application of terms and conditions of employment, Trust policies, current legislation and codes of practice, ensuring that good employment practices are maintained and legal obligations are fulfilled.
2. To provide expert professional advice and support to managers in dealing with employee relations issues and, where appropriate, to act as case handler in casework involving discipline, capability, grievance, and the management of sickness absence ensuring that practice complies with Trust policies and procedures, are fairly and consistently applied, and that good practice is maintained.
3. To coach staff and managers in Human Resources issues where appropriate, ensuring that all advice is accurate and compliant with Trust policies, the law and good practice, and to support the L&OD team, where relevant, in the creation and quality assurance of relevant training content.
4. In conjunction with the recruitment team and the Recruitment Manager, to provide professional advice and support to managers in dealing with recruitment, selection and redeployment issues.
5. To ensure the appropriate documentation of all employee relations casework.
6. To provide administrative and analytical support to preparation work for employment tribunals and relevant legal disputes.
7. To prepare employee relations reports, and provide analysis and recommendations, ensuring that accurate HR performance management information is provided, analysed and necessary action identified.
8. To support the management of change within the organisation, including involvement in the handling and co-ordination of redeployment matters, consultation with staff and trade union representatives, counselling and assisting with redeployment initiatives, ensuring that change is implemented smoothly.
9. To undertake project work, as directed by the HR Operations Manager, ensuring that the aims and objectives and high standards are met and that the Trust makes effective use of its resources.
10. To quality assure and, on occasion, deliver HR-related training in partnership with the L&OD team.
11. Any other duties, which fall within the general scope of the job description and band.
Job description
Job responsibilities
1. To advise managers and staff in the interpretation and application of terms and conditions of employment, Trust policies, current legislation and codes of practice, ensuring that good employment practices are maintained and legal obligations are fulfilled.
2. To provide expert professional advice and support to managers in dealing with employee relations issues and, where appropriate, to act as case handler in casework involving discipline, capability, grievance, and the management of sickness absence ensuring that practice complies with Trust policies and procedures, are fairly and consistently applied, and that good practice is maintained.
3. To coach staff and managers in Human Resources issues where appropriate, ensuring that all advice is accurate and compliant with Trust policies, the law and good practice, and to support the L&OD team, where relevant, in the creation and quality assurance of relevant training content.
4. In conjunction with the recruitment team and the Recruitment Manager, to provide professional advice and support to managers in dealing with recruitment, selection and redeployment issues.
5. To ensure the appropriate documentation of all employee relations casework.
6. To provide administrative and analytical support to preparation work for employment tribunals and relevant legal disputes.
7. To prepare employee relations reports, and provide analysis and recommendations, ensuring that accurate HR performance management information is provided, analysed and necessary action identified.
8. To support the management of change within the organisation, including involvement in the handling and co-ordination of redeployment matters, consultation with staff and trade union representatives, counselling and assisting with redeployment initiatives, ensuring that change is implemented smoothly.
9. To undertake project work, as directed by the HR Operations Manager, ensuring that the aims and objectives and high standards are met and that the Trust makes effective use of its resources.
10. To quality assure and, on occasion, deliver HR-related training in partnership with the L&OD team.
11. Any other duties, which fall within the general scope of the job description and band.
Person Specification
Qualifications
Essential
- CIPD Level 5 and willing to or working towards CIPD Level 7
- Evidence of recent CPD
Desirable
- Degree level education or equivalent
- Associate Member CIPD
- Qualified in application of NHS Agenda for Change Job Evaluation Scheme
Experience
Essential
- Operational HR advisory role
- Successful working relationships with Trade Unions
- Policy Development
- Interpreting and advising on terms and conditions, policies and procedures
Desirable
- Record of successful management of complex organisational change and employee casework
Knowledge, Skills, Abilities
Essential
- Delivering a diverse HR service to meet the needs of the business
- Highly developed interpersonal skills to ensure information is shared in a clear manner
- A thorough and up to date knowledge of employment law and demonstrable experience of its pragmatic application
- Able to demonstrate an understanding of the business and ability to translate business needs into creative HR solutions
- A solution-focussed approach to problem solving and relationship management
Qualities
Essential
- Able to concentrate with frequent interruptions and where work is unpredictable, e.g. constant phone calls requesting advice.
- Able to deal with distressing or emotional circumstances, frequently when imparting information e.g. discipline, sickness, organisational change.
- Works effectively both autonomously under own initiative, and as part of a team
- Able to demonstrate commitment to Continuing Professional Development (CPD)
- Proactive and self-motivated.
- Confidence and experience in making difficult decisions
- Ability to mix with a wide range of people and form relationships quickly
- Able to work flexible hours if required
- Ability to travel to Trust locations when required to carry out duties
Person Specification
Qualifications
Essential
- CIPD Level 5 and willing to or working towards CIPD Level 7
- Evidence of recent CPD
Desirable
- Degree level education or equivalent
- Associate Member CIPD
- Qualified in application of NHS Agenda for Change Job Evaluation Scheme
Experience
Essential
- Operational HR advisory role
- Successful working relationships with Trade Unions
- Policy Development
- Interpreting and advising on terms and conditions, policies and procedures
Desirable
- Record of successful management of complex organisational change and employee casework
Knowledge, Skills, Abilities
Essential
- Delivering a diverse HR service to meet the needs of the business
- Highly developed interpersonal skills to ensure information is shared in a clear manner
- A thorough and up to date knowledge of employment law and demonstrable experience of its pragmatic application
- Able to demonstrate an understanding of the business and ability to translate business needs into creative HR solutions
- A solution-focussed approach to problem solving and relationship management
Qualities
Essential
- Able to concentrate with frequent interruptions and where work is unpredictable, e.g. constant phone calls requesting advice.
- Able to deal with distressing or emotional circumstances, frequently when imparting information e.g. discipline, sickness, organisational change.
- Works effectively both autonomously under own initiative, and as part of a team
- Able to demonstrate commitment to Continuing Professional Development (CPD)
- Proactive and self-motivated.
- Confidence and experience in making difficult decisions
- Ability to mix with a wide range of people and form relationships quickly
- Able to work flexible hours if required
- Ability to travel to Trust locations when required to carry out duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
