Gloucestershire Hospitals NHS Foundation Trust

Radiology Systems Specialist - Band 6

This job is now closed

Job summary

The Trust has recently implemented a new Picture Archiving and Communication System (PACS) improving the way clinicians, nurses, and radiology professional's work. This means that well maintained and managed digital radiology systems are critical to the smooth running of our hospitals.

The Radiology Systems Specialist will lead on the management and maintenance of Digital Radiology Systems, working closely with both the Radiology Department and wider IT/Digital teams both within and externally to the trust, to ensure that information flow and integration between the systems is working successfully, and leading on future optimisations.

Main duties of the job

You will lead on the day-to-day management of Digital Systems used across the Radiology department, acting as a senior point of escalation within the team and managing complex issues that may arise. Maintaining Radiology systems, providing support and relevant reports accordingly. You will work closely with Radiology Management and the wider Digital/IT teams in trust and externally within region, to ensuring effective management, monitoring and optimisation of the Trust Radiology Digital Systems.

The post-holder will need to be adaptable and capable of using their judgment to prioritise and make decisions, with the role involving maintaining of multiple Radiology digital systems including but not limited to PACS and CRIS.The post-holder will be expected to convey a positive, professional image, representing the Digital Team. They must demonstrate a proactive approach to meet requests for support, and exercise appropriate initiative in a high profile and busy environment and be able to demonstrate the ability to liaise effectively and confidently with people at all levels.

The post-holder will be expected to convey a positive, professional image, representing the Digital Team. They must demonstrate a proactive approach to meet requests for support, and exercise appropriate initiative in a high profile and busy environment and be able to demonstrate the ability to liaise effectively and confidently with people at all levels.

About us

At the heart of our digital strategy is the launch of an Electronic Patient Record that will give our clinicians a single point of access to all clinical information, improving their experience of healthcare technology and making us one of the best places to work in the NHS. None of this can happen without a skilled and enthusiastic team of technical experts, in a wide range of specialties including infrastructure, network, security, hardware deployment and software configuration.

We are investing heavily to realise this project and offer those joining our emerging team the chance to learn new skills and develop further as our digital journey continues.

We are looking for proactive, enthusiastic and skilled people who want to use their expertise to help make a difference to patient care within the Radiology Digital Systems Team. For more information please get in touch with us by emailing ghn-tr.digital@nhs.net

Date posted

18 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

318-23-R11820

Job locations

Gloucestershire Royal

Great Western Road

Gloucester

GL1 3NN

Job description

Job responsibilities

Main Duties & Responsibilities

Being the senior point of escalation within Radiology Systems Team, managing complex issues through to resolution, often working with third party suppliers

Be a Superuser for Digital Radiology Systems (PACS, CRIS etc), working with team to ensure SOPs are updated and supporting the organisation

Provide day-to-day support to the Radiology Systems & Radiology Team where required

Day to day management of the Digital Radiology Team, ensuring continuity of service and that staff appraisals are completed

Working with Radiology staff to manage and configure applications in use within the department and being a subject matter expert for the systems in use

Support the Radiology department (Radiology Management and Radiologists along with wider Digital teams) in resolving of professional and management issues arising in day-to-day use of the Radiology digital system

Work closely with other wider Digital Teams, including Country Wide IT Services, the Integration Team & EPR Team, to optimise the Radiology digital systems and practices currently in place across the organisation

Management of monthly reports

Install end-user systems client software and configure specialist hardware as required to run the service

Management of interfaces and middleware solutions, ensuring data is successfully transferred to and from the Radiology System

Supporting the ongoing development and implementation of systems through validation and testing phases, and transition into live

Development of test plans for end-to-end solution testing

Working with the IT & Cyber Teams to ensure that all components used within the department are secure, and following trust standards

Log, manage and resolve helpdesk calls in a timely manner, ensuring end users are kept informed of progress and service is delivered to quality standards

Working with technical teams and external suppliers in the resolution of tickets and issues on behalf of users, owning issues through to resolution

To ensure systems are monitored, and alerts acted upon accordingly

Work within defined deadlines as part of a team and on an individual basis

Perform required administration of Radiology systems, including management of reference tables, user profiles, workstation accounts, user accounts, system rights etc

Manage changes through multiple interconnected systems to ensure the continuity of orders and results across the connected systems

Contribute to the development strategy and associated programme of implementation for systems used across the department

Proposing system developments to improve workflows, operational processes and release efficiencies through system design and optimisation

Keep up to date with relevant technologies, new techniques and developments that might occur and provide training to others if required