Job summary
An opportunity has arisen within the Breast Specialist Nursing Team based at Thirlestaine Breast Centre at Gloucestershire Hospitals NHS Foundation Trust. Do you want to develop? We have a permanent, full time opportunity to work within our team as a Cancer Support Worker.
The Cancer Support Worker is an integral part of the team working under the supervision of the existing Clinical Nurse Specialists.
The main purpose of the role is to support people to navigate the complex health and social care system during and or following completion of cancer treatment. The post holder will coordinate care by delivering emotional and practical support to patients with a diagnosis of cancer. You will specifically lead in the delivery of a 'Personalised Care and Support Assessment' which aims to identify and address patients concerns.
The successful candidate will join a senior nursing team who will work across both hospital sites, predominately in the outpatient setting.
Interview: w/c 11th September
Main duties of the job
You will work closely with the Breast Specialist Nursing team both under supervision and independently as patient interaction/intervention or practice dictates.
You will work as part of the wider Cancer Support Worker Team and have support from the team leaders.
The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. The post holder will have excellent communication skills.
Knowledge and skills to include:
- Relevant Health and Social Care experience at AFC Band 3 or equivalent.
- Efficient in the use of Microsoft Word for Windows, Excel, PowerPoint, Outlook and Internet
- Understanding of person-centred support
- Excellent communication skills
- Able to use own initiative and work without direct supervision
- Good observational skills
- Practical problem-solving skills
About us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Job description
Job responsibilities
- Provide telephone advice and refer on or signpost to other sources of support.
- Communicate and signpost to appropriate needs related information.
- Guide people through the use of self-assessment resources.
- To utilise verbal and non verbal communication skills to effectively communicate with patients, their families and carers. This may include patients/carers who may or may not have barriers to communication for example, language through cognitive or physical impairment.
- Deliver Personal Care and Support Assessments and the development of a Personalised Care and Support Plan
- Implement, monitor and review the Care Plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate.
- Evaluate outcomes of care delivery as appropriate.
- Identify indicators of need or changes in need through telephone contact and respond appropriately.
- Act as an advocate and facilitator to resolve issues that may be perceived as barriers to care.
Contact Details
If you need any more information on this position then please contact;
Charlotte Minett (Lead Nurse Breast Care Services)
charlotte.minett1@nhs.net
0300 422 6110
or
David Rider (Advanced Nurse Practitioner)
dave.rider@nhs.net
0300 422 6110
or
Fiona Thornton (Breast Specialist Nurse)
f.thornton@nhs.net
0300 422 6110
Job description
Job responsibilities
- Provide telephone advice and refer on or signpost to other sources of support.
- Communicate and signpost to appropriate needs related information.
- Guide people through the use of self-assessment resources.
- To utilise verbal and non verbal communication skills to effectively communicate with patients, their families and carers. This may include patients/carers who may or may not have barriers to communication for example, language through cognitive or physical impairment.
- Deliver Personal Care and Support Assessments and the development of a Personalised Care and Support Plan
- Implement, monitor and review the Care Plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate.
- Evaluate outcomes of care delivery as appropriate.
- Identify indicators of need or changes in need through telephone contact and respond appropriately.
- Act as an advocate and facilitator to resolve issues that may be perceived as barriers to care.
Contact Details
If you need any more information on this position then please contact;
Charlotte Minett (Lead Nurse Breast Care Services)
charlotte.minett1@nhs.net
0300 422 6110
or
David Rider (Advanced Nurse Practitioner)
dave.rider@nhs.net
0300 422 6110
or
Fiona Thornton (Breast Specialist Nurse)
f.thornton@nhs.net
0300 422 6110
Person Specification
Qualifications
Essential
- Good General Education with GCSE English and Mathematics (Grades A-C or equivalent)
- Competence in the use of all Microsoft products
Desirable
- Evidence of continued role development
- Basic counselling
- Willingness to undertake Macmillan and/or other learning and development courses
Experience
Essential
- Relevant Health or Social Care experience at AFC Band 3 or equivalent
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and Internet
- Understanding of person-centred support
- Experience of multi-professional working
- Evidence of good communication skills
- Understanding of the health and social care environment
Knowledge/ Skills
Essential
- Able to use own initiative and work without supervision
- Able to prioritise work and work of others
- Possess excellent communication skills
- Effective organisation skills
- Ability to communicate both verbally and non -verbally on a daily basis with people at all levels
- Good observation skills
- Practical problem-solving skills
- Ability to work within a team
- Ability to retrieve information from a wide range of sources and in different formats
Desirable
- Understanding of Cancer Support Services across the UK
- Experience of co-ordinating a patient workload
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Knowledge of medical terminology
- Understanding of Somerset Cancer Registry
Person Specification
Qualifications
Essential
- Good General Education with GCSE English and Mathematics (Grades A-C or equivalent)
- Competence in the use of all Microsoft products
Desirable
- Evidence of continued role development
- Basic counselling
- Willingness to undertake Macmillan and/or other learning and development courses
Experience
Essential
- Relevant Health or Social Care experience at AFC Band 3 or equivalent
- Efficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and Internet
- Understanding of person-centred support
- Experience of multi-professional working
- Evidence of good communication skills
- Understanding of the health and social care environment
Knowledge/ Skills
Essential
- Able to use own initiative and work without supervision
- Able to prioritise work and work of others
- Possess excellent communication skills
- Effective organisation skills
- Ability to communicate both verbally and non -verbally on a daily basis with people at all levels
- Good observation skills
- Practical problem-solving skills
- Ability to work within a team
- Ability to retrieve information from a wide range of sources and in different formats
Desirable
- Understanding of Cancer Support Services across the UK
- Experience of co-ordinating a patient workload
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Knowledge of medical terminology
- Understanding of Somerset Cancer Registry
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
