Gloucestershire Hospitals NHS Foundation Trust

Radiotherapy Support Worker, Band 2

Information:

This job is now closed

Job summary

Permanent position, 37.5 hours a week

(7.5 hrs/day. Normal shifts hours between 8-6pm but can be between 8-8 depending on service requirement)

We are looking for an enthusiastic and committed individual to work in the Radiotherapy department to provide an efficient, high quality, safe service for our patients by carrying out support tasks for the Radiographers. This requires a team player to work as part of the larger Radiotherapy department but also someone who is able to use initiative and prioritise their own workload. The department delivers a very high standard of patient care, so we are looking for an individual who is caring, thoughtful, compassionate and conscientious.

The role is varied, both clinical and administrative. The department encourages staff to develop, allowing the post holder to expand their area of expertise. Based in the Oncology Centre at Cheltenham General Hospital, the role involves working alongside Clinical Oncologists, Radiographers and Physicists, providing treatment to patients in a compassionate and professional environment.

Main duties of the job

Demonstrate excellent patient care skills. Undertake clinic prep duties. Communicate with patients, carers, relatives and all members of the multidisciplinary team. Maintain and develop high standards of care. Behave professionally and be a role model. Work proactively. Well organised. Act on initiative. Ability to problem solve. Look to develop skills and experience.

Good team skills and experience working with others. Motivated and enthusiastic. Varied day to day tasks with a mix of admin and clinical. Basic competence in I.T e.g. Microsoft Word. Good Keyboard Skills. Phlebotomy skills (desirable but training can be given). Good telephone manner. Previous customer service or care experience (preferred). Admin experience (preferred). Ability to prioritise workload.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

The Gloucestershire Oncology Centre provides Radiotherapy services and consultations to patients from Gloucestershire, Herefordshire, and Worcestershire and in some instances beyond these geographical regions.The Trust Values are Caring, Listening and Excelling which underpin our vision for the future which is Best Care for Everyone

The Radiotherapy Vision is - "Outstanding Radiotherapy delivered with excellent professionalism, expertise and compassionate care"To this end, the post holder will have responsibility for delivering an efficient, high quality, safe service for patients, with outstanding patient care.

The department believes in developing new staff to enhance their skills and experience.

Whilst technically advancing, we pride ourselves in our outstanding patient care and we are looking for enthusiastic, conscientious, dedicated, professionals to join

Details

Date posted

14 June 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

318-23-T1068

Job locations

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Job description

Job responsibilities

For more information please view the attached full job description and person specification.

If you wish to arrange a visit prior to your application or if you have any further questions regarding the post, then please contact;

Amelia Monger (Radiotherapy Administrator)

amelia.monger@nhs.net

0300 422 4035

or

Bridget Moore (Radiotherapy Services Manager)

Bridget.Moore@nhs.net

0300 422 3363

Job description

Job responsibilities

For more information please view the attached full job description and person specification.

If you wish to arrange a visit prior to your application or if you have any further questions regarding the post, then please contact;

Amelia Monger (Radiotherapy Administrator)

amelia.monger@nhs.net

0300 422 4035

or

Bridget Moore (Radiotherapy Services Manager)

Bridget.Moore@nhs.net

0300 422 3363

Person Specification

Qualifications

Essential

  • Level 2 functional skills in Maths and English e.g GCSE grade 4/C or above

Desirable

  • Care certificate or equivalent trust training

Experience

Essential

  • Good team worker and experience working with others

Desirable

  • Previous patient facing healthcare or customer service experience
  • Previous admin experience

Knowledege and skills

Essential

  • Be sensitive and respectful to distressed and anxious cancer patients and their families
  • Competent in IT programmes such as Microsoft word, excel and keyboard skills
  • Good communication and customer service skills
  • Ability to prioritise and work independently
Person Specification

Qualifications

Essential

  • Level 2 functional skills in Maths and English e.g GCSE grade 4/C or above

Desirable

  • Care certificate or equivalent trust training

Experience

Essential

  • Good team worker and experience working with others

Desirable

  • Previous patient facing healthcare or customer service experience
  • Previous admin experience

Knowledege and skills

Essential

  • Be sensitive and respectful to distressed and anxious cancer patients and their families
  • Competent in IT programmes such as Microsoft word, excel and keyboard skills
  • Good communication and customer service skills
  • Ability to prioritise and work independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Radiotherapy Administrator

Amelia Monger

amelia.monger@nhs.net

03004224035

Details

Date posted

14 June 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

318-23-T1068

Job locations

Cheltenham General Hospital

Sandford Road

Cheltenham

GL53 7AN


Supporting documents

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