Job summary
- Undertaking typing tasks as requested by the secretary supervisor or secretaries
- Filing letters and reports into patient medical notes within the department (or this may be required to be done directly at Health Records).
- Stuffing envelopes and sending out correspondence both internally and externally
- Request and return notes on behalf of the department, including using the electronically tracer system
- Taking/collecting urgent notes or requests to relevant departments in order to minimise delays
- Undertaking collation tasks when required, such as photocopying and distributing meeting paperwork, making up clinical packs, etc
- Undertake work when requested by the Supervisor or secretaries as well as prioritising workload appropriately
- On the request from the supervisor you may be required to cover colleagues during absences/annual/sick leave etc. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.
- Undertake any other appropriate duties, commensurate with the role as required at the request of your line manager.
Main duties of the job
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Proficient Keyboard skills with IT experience of Microsoft Office packages.
- Touch typing with a fast and accurate speed of 50wpm rising to 70wpm
- Knowledge of general office duties or business administration systems
- Good communication and interpersonal skills with a good command and understanding of English, punctuation and grammar
- Ability to work flexibly within a team and work under instruction
- Ability to work quickly and accurately
About us
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Job description
Job responsibilities
Under the direction of the Speciality Team Supervisor, you will provide general administrative support to both the supervisor and the team of speciality secretaries. Duties include the collection and delivery of notes, incoming and outgoing post and general office administrative duties, including responding to queries from internal and external sources and the audio transcription of documents. The post holder will be required to work as part of a team and have a flexible attitude to work and provide cross cover during periods of staff absence.
Job description
Job responsibilities
Under the direction of the Speciality Team Supervisor, you will provide general administrative support to both the supervisor and the team of speciality secretaries. Duties include the collection and delivery of notes, incoming and outgoing post and general office administrative duties, including responding to queries from internal and external sources and the audio transcription of documents. The post holder will be required to work as part of a team and have a flexible attitude to work and provide cross cover during periods of staff absence.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy Computer literate
- Proficient Keyboard Skills
- Touch Typing
Desirable
- Experience in Microsoft Office packages
- Audio transcription
- Typing speed of 50wpm rising to 70wpm
Knowledge and Experience
Essential
- General knowledge of office duties
- Awareness of health and safety issues, risk management and data protection
Desirable
- Appropriate year's office experience either in a hospital setting or elsewhere
Skills
Essential
- Good command and understanding of English, punctuation and grammar
- Flexible team worker
- Ability to work under instruction
- Good communication and social skills
Desirable
- Ability to deal with complex situations
Analytical / Judgement
Essential
- Ability to use own judgement or initiative after training / competencies agreed
Planning / Organisational
Essential
- Proven organisational skills
- Ability to work to deadlines
IT
Essential
- Computer literate in MS Word, Excel Proficient in Trak Care or after training.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy Computer literate
- Proficient Keyboard Skills
- Touch Typing
Desirable
- Experience in Microsoft Office packages
- Audio transcription
- Typing speed of 50wpm rising to 70wpm
Knowledge and Experience
Essential
- General knowledge of office duties
- Awareness of health and safety issues, risk management and data protection
Desirable
- Appropriate year's office experience either in a hospital setting or elsewhere
Skills
Essential
- Good command and understanding of English, punctuation and grammar
- Flexible team worker
- Ability to work under instruction
- Good communication and social skills
Desirable
- Ability to deal with complex situations
Analytical / Judgement
Essential
- Ability to use own judgement or initiative after training / competencies agreed
Planning / Organisational
Essential
- Proven organisational skills
- Ability to work to deadlines
IT
Essential
- Computer literate in MS Word, Excel Proficient in Trak Care or after training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
