The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clinical Administrator

The closing date is 19 April 2026

Job summary

The Directorate of Neurosciences in Newcastle has an international reputation as a provider of Neurosciences services. We provide a comprehensive service for a population of around 3 million throughout the North East and Cumbria.

You will provide a comprehensive and efficient secretarial and administrational service within Neurosciences. You should be able to integrate well with the existing team, be flexible in supporting the functions of the unit and have a genuine desire to contribute to providing a quality service for patients.

We are looking for a reliable and hardworking Clinical Administrator to join our Neurosurgery team to provide direct secretarial support to a Neurosurgery Consultant, working together to provide an efficient and quality service to a complex patient group. You will work alongside Senior Medical Secretaries and other Clinical Administrators carrying out duties which will include data entry, communication, clinical and non-clinical typing, proof reading, use of the hospital patient administration system, and co-ordination of patient's records/test results, co-ordination of outpatient clinics amongst other general office duties.

Interview Date 12 May 2026
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

The successful candidate will work alongside Senior Medical Secretaries, Medical Secretaries and other Clinical Administrators, carrying out duties which will include, but are not limited to; data entry, making and receiving telephone calls, clinical and non-clinical typing, use of the hospital patient administration system, co-ordination of patient's records/test results, co-ordination of outpatient clinics, diary management.

The successful candidate will provide direct support to a team of Consultants and Specialist Nurses, ensuring effective diary management and ensuring clinical documentation is completed in a timely manner. Processing of referrals and direct patient enquiries is also a requirement of the role, communicating with Carers and multi-disciplinary teams as per clinical requirement. Management of patient tracking lists and accurate recording of RTT pathways will be required, amongst other necessary task such as attending MDT meetings and recording outcomes when asked.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2026-10-014-A

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
Communicates with patients regarding appointments and admissions at the request of the medical team
Provide cover for Team Leader within your administration team as required
Cover Clinical Administrator posts Trust wide as required

Job description

Job responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
Communicates with patients regarding appointments and admissions at the request of the medical team
Provide cover for Team Leader within your administration team as required
Cover Clinical Administrator posts Trust wide as required

Person Specification

Qualifications & Education

Essential

oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s)
oEnglish qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

oExperience of secretarial/administrative procedures

Desirable

oNHS Administration/Secretarial experience
oWorking Knowledge of NHS Systems e.g. eRecord, System One
oKnowledge of medical terminology

Skills & Abilities

Essential

oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
oAdvanced keyboard skills including a high standard of word processing skills
oExcellent communication skills
oAbility to work without direct supervision
oAbility to manage time effectively and work on own initiative
oAbility to accurately input, collate and present information

Person Specification

Qualifications & Education

Essential

oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s)
oEnglish qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

oExperience of secretarial/administrative procedures

Desirable

oNHS Administration/Secretarial experience
oWorking Knowledge of NHS Systems e.g. eRecord, System One
oKnowledge of medical terminology

Skills & Abilities

Essential

oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
oAdvanced keyboard skills including a high standard of word processing skills
oExcellent communication skills
oAbility to work without direct supervision
oAbility to manage time effectively and work on own initiative
oAbility to accurately input, collate and present information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.