The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clinical Administrator

The closing date is 19 April 2026

Job summary

An exciting opportunity has arisen for an enthusiastic, organised and motivated person to join the Connective Tissue Disease Team in the Rheumatology Department within the Medicine and Emergency Care Clinical Board as a Clinical Administrator based at the Freeman Hospital.

The role will involve working closely with consultants, medical and admin team. Post holders will be required to provide an efficient administrative service to the clinicians and their teams. The ability to work independently and follow policies and procedures for the Board is essential. The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability, have an organised approach to work and attention to detail which are all essential to help support patient flow. The role can be very challenging and also very rewarding.

The roles have lots of variety and ad-hoc demands, the post holder must possess excellent time management and planning skills. The position provides the opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills. Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training is given, candidates must have excellent keyboard skills.

Main duties of the job

Interview date:7 May 2026
30 hours/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The postholder will be required to provide an efficient administrative service to the clinicians and their teams.
Daily tasks will include proof reading (VR dictation), finalising correspondence, processing incoming/outgoing correspondence and referrals. There may also be occasional ad hoc audio-typing required.
Talking to patients over the telephone and ensuring their queries are dealt with efficiently and fielding queries as required.
Opening and distributing post for clinical team.
Making ad hoc appointment and requesting clinic builds.
Chasing results and/or checking appointments as requested.
Working as a team to ensure smooth day to day running of the department.
Ad hoc duties requested by clinical team.
Diary management as required.
Provide cover for the Senior Medical Secretary/Team Leader as required.
Cover Clinical Administrator/Support Secretary posts Trust wide as required.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

10 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2026-09-24-DR-A

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

Job description

Job responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required.

Job description

Job responsibilities

Person Specification

Qualifications & Education

Essential

Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

Experience of secretarial/administrative procedures

Desirable

NHS Administration/Secretarial experience
Working Knowledge of NHS Systems e.g. eRecord, System One
Knowledge of medical terminology

Skills & Abilities

Essential

IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
Advanced keyboard skills including a high standard of word processing skills
Excellent communication skills
Ability to work without direct supervision
Ability to manage time effectively and work on own initiative
Ability to accurately input, collate and present information

Person Specification

Qualifications & Education

Essential

Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

Experience of secretarial/administrative procedures

Desirable

NHS Administration/Secretarial experience
Working Knowledge of NHS Systems e.g. eRecord, System One
Knowledge of medical terminology

Skills & Abilities

Essential

IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
Advanced keyboard skills including a high standard of word processing skills
Excellent communication skills
Ability to work without direct supervision
Ability to manage time effectively and work on own initiative
Ability to accurately input, collate and present information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.