The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clinical Administrator

The closing date is 21 April 2026

Job summary

The NationalaHUS Service is a highly specialised service, which coordinates the management of patients with this rare disease. It is the only service of this kind in the country offering advice,testsand treatment to both adults and children in England and Scotland. TheaHUS service delivers a fully integrated care pathway to patients referred to us on a shared care basis.

TheaHUS service spans adults, paediatric and transitional nephrology care.

Referrals to theaHUS service average 300 per year. Some of these patients will receive lifelong treatment and remain under the shared care of the aHUS service. A large cohort of these patients will receive genetic testing along with family members and counselling.

The Clinical Administrator role is toassistin coordination of the administration service for theaHUS nursingteam and to the whole of theaHUS service as well as dealing with internal and external agencies in all elements of patient care. This post would be suitable for an individual with excellent organisation/interpersonal and administration skills.

The ideal candidate for this role would have experience and familiarity with using e-Record and undertaking medical secretarial duties.

Interview Date Tuesday 28 April 2026
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

To provide an efficient administration and secretarial service to the aHUS nursing team and to the senior clinical team, as required.

Coordinate booking tests with patients, their local team and other healthcare professionals.

Make decisions andtake actionon matters of both a routine and non-routine nature on behalf of theaHUS team.

Communicate verbally, via email or telephone with patients and their families on a variety of matters at the request of the nursing and clinical team.

Participate in gathering of statistical information and analysis for both internal and external agencies under the supervision of theaHUSteam.

Obtain investigation results including blood test from internal and external sources.

Input data into specialised local database.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

317-2026-11-28-DR-A

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
Communicates with patients regarding appointments and admissions at the request of the medical team
Provide cover for Team Leader within your administration team as required
Cover Clinical Administrator posts Trust wide as required

Job description

Job responsibilities

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
Communicates with patients regarding appointments and admissions at the request of the medical team
Provide cover for Team Leader within your administration team as required
Cover Clinical Administrator posts Trust wide as required

Person Specification

Qualifications & Education

Essential

oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s)
oEnglish qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

oExperience of secretarial/administrative procedures

Desirable

oNHS Administration/Secretarial experience
oWorking Knowledge of NHS Systems e.g. eRecord, System One
oKnowledge of medical terminology

Skills & Abilities

Essential

oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
oAdvanced keyboard skills including a high standard of word processing skills
oExcellent communication skills
oAbility to work without direct supervision
oAbility to manage time effectively and work on own initiative
oAbility to accurately input, collate and present information

Person Specification

Qualifications & Education

Essential

oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s)
oEnglish qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

Essential

oExperience of secretarial/administrative procedures

Desirable

oNHS Administration/Secretarial experience
oWorking Knowledge of NHS Systems e.g. eRecord, System One
oKnowledge of medical terminology

Skills & Abilities

Essential

oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
oAdvanced keyboard skills including a high standard of word processing skills
oExcellent communication skills
oAbility to work without direct supervision
oAbility to manage time effectively and work on own initiative
oAbility to accurately input, collate and present information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.