The Newcastle upon Tyne Hospitals NHS Foundation Trust

Healthcare Assistant (Community)

The closing date is 06 April 2026

Job summary

Due to retirement and internal progression of team members we are seeking to recruit into the Integrated Discharge Team Support Worker Team. The team supports registered nursing and therapy staff in delivering high-quality, compassionate care to patients across various hospital and community settings to provide safe timely discharges from hospital.

Key Purpose of the Role

Provide hands-on personal care and support with activities of daily living.
Assist with clinical tasks e.g., observations, blood glucose recording, and venepuncture if trained.
Help maintain patient comfort, dignity, safety, and wellbeing at all times.
Provide, nursing, occupational therapy and physio therapy support as required.
Contribute effectively as part of a multidisciplinary team, communicating clearly with staff, patients, and carers.
Support with housekeeping, equipment checks, admin tasks, and maintaining a clean and safe environment.
Use Trust IT systems to input or retrieve patient information.

Interview Date Thursday 16 April 2026
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

Work autonomy to carry out an assigned caseload of visits each day.
Carry out delegated routine and clinical tasks.
Observe, record and report changes in patient condition.
Assist with nutrition, hydration, mobility, and personal hygiene.
Transport and fit equipment assessed as discharge dependent to patients homes.
Escort patients between locations when needed.
Follow Trust policies on infection control, confidentiality, safeguarding, and health and safety.
Participate in training, reflective practice, and ongoing skills development.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2026-13-14-DR

Job locations

Arthurs Hill Clinic

317 Arthurs Hill Clinic

NE4 6BT

Job description

Job responsibilities

To abide by Trust policies and procedures
To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
To undertake a range of delegated clinical duties
Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
Continue to develop and maintain competencies to maintain high quality safe care.
Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
Assist with admin & clerical duties as required.

Job description

Job responsibilities

To abide by Trust policies and procedures
To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
To undertake a range of delegated clinical duties
Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner.
Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
Continue to develop and maintain competencies to maintain high quality safe care.
Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
Assist with admin & clerical duties as required.

Person Specification

Qualifications

Essential

Level 3 qualification in Health and Social Care or equivalent level qualification or equivalent relevant experience
GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills)
Full UK driving license holder.

Desirable

GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)

Knowledge and Skills

Essential

Basic IT skills
Ability to communicate with members of the public and health care providers.
Ability to work effectively under direct supervision, as part of the multi-disciplinary team.

Desirable

Experience of caring in a health care setting
Venepuncture skills
Competent in physical skills e.g. recording ECGs, recording blood glucose etc.
An understanding of working in the NHS

Person Specification

Qualifications

Essential

Level 3 qualification in Health and Social Care or equivalent level qualification or equivalent relevant experience
GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills)
Full UK driving license holder.

Desirable

GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)

Knowledge and Skills

Essential

Basic IT skills
Ability to communicate with members of the public and health care providers.
Ability to work effectively under direct supervision, as part of the multi-disciplinary team.

Desirable

Experience of caring in a health care setting
Venepuncture skills
Competent in physical skills e.g. recording ECGs, recording blood glucose etc.
An understanding of working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.