The Newcastle upon Tyne Hospitals NHS Foundation Trust

Catering Supervisor

The closing date is 29 January 2026

Job summary

Newcastle upon Tyne Hospitals have an exciting opportunity for a full time Catering Supervisor to work within the RVI Catering Departments Team of the Year 2022.

The role is based at the Royal Victoria Infirmary Catering Department, working 37.5 hours a week, 5 days over 7 on rotational roster working 2 weekends our of 3. You will be working as a part of a small supervisory team under the direction of a Senior Supervisor to ensure the smooth running of the department. You will be working between 6.00am and 14.00pm and 12.00pm to 20.00pm on a 3-week rotational roster.

Apart from joining Newcastle Hospitals Team of the 2022 we offer exceptional staff benefits, good holiday pay and excellent weekend enhancement pay.

PREVIOUS APPLICANTS NEED NOT APPLY

Interview Date: 10 February 2026
37 hours 30 minutes/week (5 days over 7 on rotational roster working 2 weekends our of 3)
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Your main Duties will include:

1. Supervising of catering team of up to 70 staff.

2. Communication between catering, wards and departments.

3. Putting menus through the Catering system and ensure menus are put up for wards.

4. Daily work sheets, rosters and managing overtime, holidays and sickness.

5. Using in house allocate system for pay and holidays.

6. Working in line with Departments HACCP system.

7. Ensuring Department meets all health and Hygiene Regulations.

8. Monitoring of the patient food belt to ensure quality, presentation and the correct food is served to a patient.

9. Interaction with Ward staff.

10. Effective use of resources staffing allocation additional hours etc

11. Conducting staff appraisals, departmental induction, undertake risk assessment training, moving and handling and first aid training.

12. Working with Diet chef to ensure patients dietary needs are met and allergen information is correct.

Knowledge and Experience with a broad range of cooking methods would be an advantage along with been qualified to City & Guilds 706/2 or NVQ Level 3 in Food Preparation and also have Level 2 Food Hygiene qualification, or have the relevant experience in large scale catering

A working supervisory role with responsibilities for a food production/service shift with the emphasis on food hygiene and safety standards, quality control and supervisory management.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

23 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2026-04-49-DR

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

A working supervisory role with responsibilities for a food production/service shift with the emphasis on food hygiene and safety standards, quality control and supervisory management.

Job description

Job responsibilities

A working supervisory role with responsibilities for a food production/service shift with the emphasis on food hygiene and safety standards, quality control and supervisory management.

Person Specification

Qualifications & Education

Essential

NVQ Level 3 Supervisory Leadership Qualification or equivalent experience
Intermediate Food Hygiene Qualification Level 2 Allergen Qualification or equivalent

Desirable

City & Guilds 706/2 or NVQ 3 (food preparation)

Knowledge & Experience

Essential

Basic Information Technology skills to include Word and Excel
Working in a customer focused environment
Understand and maintain confidentiality

Desirable

Previous experience in large scale catering
Knowledge of (HACCP) Principles
Previous experience working in a large scale production kitchen
Previous Supervisory Management experience

Skills & Abilities

Essential

Ability to prioritise workload
Ability to remain calm and respond in difficult situations
Good verbal and written communication skills
Ability to lead and work as part of a team engendering confidence and influencing behaviour.
Able to work in hot conditions in a pressurised environment
Demonstrate initiative, commitment and self-motivation
Possess a can do attitude

Person Specification

Qualifications & Education

Essential

NVQ Level 3 Supervisory Leadership Qualification or equivalent experience
Intermediate Food Hygiene Qualification Level 2 Allergen Qualification or equivalent

Desirable

City & Guilds 706/2 or NVQ 3 (food preparation)

Knowledge & Experience

Essential

Basic Information Technology skills to include Word and Excel
Working in a customer focused environment
Understand and maintain confidentiality

Desirable

Previous experience in large scale catering
Knowledge of (HACCP) Principles
Previous experience working in a large scale production kitchen
Previous Supervisory Management experience

Skills & Abilities

Essential

Ability to prioritise workload
Ability to remain calm and respond in difficult situations
Good verbal and written communication skills
Ability to lead and work as part of a team engendering confidence and influencing behaviour.
Able to work in hot conditions in a pressurised environment
Demonstrate initiative, commitment and self-motivation
Possess a can do attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information