Job summary
The Research Support Manager will support the management and maintenance of the Clinical Trial Coordinators, Data Managers and Administrative staff within Team 8, Team 10 and the Roaming Team. This role will be responsible for around 15 staff members ensuring they are supported, line managed and have a point of escalation.
This is a fast-paced role which ensures the efficient and timely initiation and delivery of clinical research in line with Key Performance Indicators along with ensuring the implementation, standardisation, and optimisation of quality, financial, and data systems. The role will support and lead accelerated study start up.
- Interview Date Monday 16 February 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
The successful candidate will work closely with the Clinical Trials Manager ensuring studies are set-up quickly and efficiently and delivered in line with Good Clinical Practice and other local and national guidelines. The successful candidate will have significant experience and proven track record of managing a large portfolio of clinical trials at different stages, setting up and coordinating clinical research and working in line with research governance.
The Research Support Manager will have excellent communication, organisation and interpersonal skills with the ability to assimilate complex information to stakeholders, staff and senior managers. It is imperative to work in line with and demonstrate Trust Core Values.
As this is a Line Management position, line management experience is desirable but not essential, training will be provided for the successful candidate.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
The post holder will support the management and maintenance of the clinical trial coordination, data management and administrative functions within designated research team(s) delivering information, tools and processes that support the effective management of the portfolio of research within the team(s).
The primary aims of the post are to:
- Facilitate the management of research feasibility assessments.
- Ensure the efficient and timely initiation and delivery of clinical research.
- Ensure the implementation, standardisation, and optimisation of quality, financial, and data systems.
- Support activity and performance reporting.
The post holder will work with the Clinical Research Team Lead and other senior managers to support the identification and delivery of quality improvement and other projects across the team as required.
Job description
Job responsibilities
The post holder will support the management and maintenance of the clinical trial coordination, data management and administrative functions within designated research team(s) delivering information, tools and processes that support the effective management of the portfolio of research within the team(s).
The primary aims of the post are to:
- Facilitate the management of research feasibility assessments.
- Ensure the efficient and timely initiation and delivery of clinical research.
- Ensure the implementation, standardisation, and optimisation of quality, financial, and data systems.
- Support activity and performance reporting.
The post holder will work with the Clinical Research Team Lead and other senior managers to support the identification and delivery of quality improvement and other projects across the team as required.
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent experience in scientific and medical research
Desirable
- Leadership/management qualification
- Post graduate certificate in clinical research or other relevant post graduate qualification/ experience
Knowledge & Experience
Essential
- Significant experience in clinical trial administration and co-ordination in the NHS, academic and/ or commercial setting. In-depth understanding of clinical research process, patient information systems and relevant clinical research relevant standards and legislation
- Knowledge of the governance and legislative framework for conducting clinical research studies, e.g., Good Clinical Practice (GCP), Knowledge and understanding of policies and procedures pertaining to confidentially and data protection, e.g. Data Protection Act, GDPR and Caldicott Guidelines
- Knowledge of external organisations including research partners in the higher education and commercial sectors
- Knowledge of HR policies and procedures
Desirable
- Experience of managing staff
- Experience of budgetary management
- Specialty specific knowledge and experience
- Experience of delivering service improvements
- Experience of working with research funders, including industry and NHS
- Experience of working collaboratively with academic, professional, and managerial staff at a senior level within healthcare, academic or research setting
- Knowledge of the wider NHS and health service issues
- Experience of using an electronic patient record
Skills & Abilities
Essential
- Excellent oral and written communication skills
- Excellent interpersonal skills with the ability to negotiate, influence in contentious situations
- Intermediate level of IT skills
- Excellent organisational skills and ability to manage own workload to meet deadlines
- Ability to assimilate complex information
- Ability to work to tight and/ or unexpected deadlines
Desirable
- Ability to simultaneously manage a wide variety of issues and projects
Person Specification
Qualifications & Education
Essential
- Educated to degree level or equivalent experience in scientific and medical research
Desirable
- Leadership/management qualification
- Post graduate certificate in clinical research or other relevant post graduate qualification/ experience
Knowledge & Experience
Essential
- Significant experience in clinical trial administration and co-ordination in the NHS, academic and/ or commercial setting. In-depth understanding of clinical research process, patient information systems and relevant clinical research relevant standards and legislation
- Knowledge of the governance and legislative framework for conducting clinical research studies, e.g., Good Clinical Practice (GCP), Knowledge and understanding of policies and procedures pertaining to confidentially and data protection, e.g. Data Protection Act, GDPR and Caldicott Guidelines
- Knowledge of external organisations including research partners in the higher education and commercial sectors
- Knowledge of HR policies and procedures
Desirable
- Experience of managing staff
- Experience of budgetary management
- Specialty specific knowledge and experience
- Experience of delivering service improvements
- Experience of working with research funders, including industry and NHS
- Experience of working collaboratively with academic, professional, and managerial staff at a senior level within healthcare, academic or research setting
- Knowledge of the wider NHS and health service issues
- Experience of using an electronic patient record
Skills & Abilities
Essential
- Excellent oral and written communication skills
- Excellent interpersonal skills with the ability to negotiate, influence in contentious situations
- Intermediate level of IT skills
- Excellent organisational skills and ability to manage own workload to meet deadlines
- Ability to assimilate complex information
- Ability to work to tight and/ or unexpected deadlines
Desirable
- Ability to simultaneously manage a wide variety of issues and projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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