Job summary
We are excited to advertise a full time Admin Manager/Clinic Coordinator post within The Newcastle Eye Centre administration structure.
The postholder will work alongside other Admin Manager/Clinic Coordinators within the department to ensure the safe administrative management of all patients within our service.
We are looking for a candidate with significant experience across a range of processes including management/supervision of staff, allocation of work/resource, creation of standard operating procedures and training plans.
The candidate appointed will complete a team of three who although having individual responsibilities will be trained and expected to cover in the absence of colleagues.
The post offers exciting opportunities for experienced administrators with previous involvement in staff supervision/management who are looking to further develop their knowledge and skills.
- Interview Date Friday 30 January 2026
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
Day-to-day management of admin staff within allocated areas of responsibility, this includes ensuring all staff are trained to a high level and kept up to date with process changes.
Completion of human resources related tasks including recruitment, staff appraisals and sickness absence reviews.
Assist with creation of Standard Operating Procedures for all defined tasks.
Attendance at meetings and training appropriate to areas of responsibility and communicating feedback from these to the wider team.
Working alongside the other Admin Managers/Clinic Coordinators within the service to ensure work processes are linked together so the service runs efficiently.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
Provide a comprehensive, efficient and effective administration/secretarial service to the Directorate / Department.
The post holder will also:
- Provide admin support to the Clinical Director
- Line-manage ophthalmology administration team
- Compile consultant and junior doctor timetables and arrange consultant on call rotas.
- Ensure that eye casualty is fully staffed at all times by covering doctors sick leave
- Ensure theatre sessions are covered when staff are on annual/study leave to ensure maximum utilisation.
Job description
Job responsibilities
Provide a comprehensive, efficient and effective administration/secretarial service to the Directorate / Department.
The post holder will also:
- Provide admin support to the Clinical Director
- Line-manage ophthalmology administration team
- Compile consultant and junior doctor timetables and arrange consultant on call rotas.
- Ensure that eye casualty is fully staffed at all times by covering doctors sick leave
- Ensure theatre sessions are covered when staff are on annual/study leave to ensure maximum utilisation.
Person Specification
Qualifications & Education
Essential
- In depth Diploma in Management or equivalent experience plus significant NHS experience managing/supervising A&C staf
- Good standard of English language at GCSE 4 or above
- RSA3 secretarial qualification or equivalent
- ECDL
Knowledge & Experience
Essential
- Shorthand
- In-depth knowledge of admin procedures
- An expertise in medical terminology
- Understanding of the NHS including recent reforms
- Networking with other organisations, inside and outside the NHS
Skills & Abilities
Essential
- Communication, organisation and time management skills
- Negotiation and problem-solving skills
- Ability to prioritise workload effectively
- High standard of word processing skills
- Ability to produce a high level of accuracy, presentation of information and attention to detail
Person Specification
Qualifications & Education
Essential
- In depth Diploma in Management or equivalent experience plus significant NHS experience managing/supervising A&C staf
- Good standard of English language at GCSE 4 or above
- RSA3 secretarial qualification or equivalent
- ECDL
Knowledge & Experience
Essential
- Shorthand
- In-depth knowledge of admin procedures
- An expertise in medical terminology
- Understanding of the NHS including recent reforms
- Networking with other organisations, inside and outside the NHS
Skills & Abilities
Essential
- Communication, organisation and time management skills
- Negotiation and problem-solving skills
- Ability to prioritise workload effectively
- High standard of word processing skills
- Ability to produce a high level of accuracy, presentation of information and attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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