Waiting List Officer

Job summary

We have a long-standing reputation for outstanding clinical care, with our staff's dedication to excellence consistently reflected in top-level performance. As an organisation, we are committed to being an employer of choice--offering superb benefits, prioritising staff wellbeing, and providing access to high-quality education, training, career development, and ongoing support.

• Interview Date: 20 January 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

We are delighted to offer an exciting opportunity to join our MSK Waiting List Team as an Elective Admissions Officer. In this key role, you will play an important part in ensuring the smooth and efficient management of elective admissions.

Key Responsibilities:

• Manage specific consultant waiting lists and schedule theatre lists.
• Book theatre sessions and maximise theatre utilisation.
• Arrange pre-assessment appointments and update outcomes.
• Apply for PATs and provide essential administrative support.
• Assist with waiting list validation and review 18-week pathways.
• Support outsourcing of work to the private sector.
• Administer centralised day case bookings.

About You:

• Strong organisational and time management skills.
• Proficient in IT systems, including MS Excel and Word.
• Excellent communication and interpersonal skills.
• Educated to NVQ Level 3 or equivalent.
• Enthusiastic, motivated, and flexible to meet team needs.

This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering high-quality patient care through efficient administrative processes.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

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Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

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