The Newcastle upon Tyne Hospitals NHS Foundation Trust

Ward Clerk

The closing date is 04 January 2026

Job summary

An exciting opportunity has arisen for a part time enthusiastic, motivated and experienced Ward Clerk to join our team on Ward 2a, Great North Children's Hospital. We are looking for a dedicated, compassionate and approachable individual who will complement our team.

Our team is looking for a candidate who is reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention within a busy clinical area. The ideal candidate will have previous clerical experience along with excellent communication and IT Skills.

You should be able to work within departmental guidelines in compliance with government legislation and Trust policies and procedures. You should be able to manage your time effectively and have good organisational skills.

Interview Date: 15th January 2026
18 Hours/week - To work hours on Thursday and Friday
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Basic IT knowledge is essential. Previous NHS experience with e-record and working within a ward clerk environment is desirable.
The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner.
You will provide a meet and greet service to visitors, patients and staff.
A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for our in-patient activity, admissions, transfers and discharges of patients to and from the ward. and appointments for new and follow up out patients.
Additional duties will include stock ordering, supporting the nursing team and bed management team.
Effective communication required to support the MDT along with timely communication to the necessary secretaries within our specialities.
Safeguard patients and their families
The post is suitable for an individual wishing to work as part of the multidisciplinary team, providing indirect patient care. There will be considerable communication with patients, families and clinical staff in the ward environment. The successful candidate will be required to work Thursdays and Fridays.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2025-49-23-DR

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
Ensures case notes/EPR, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.

Applicants must have excellent communication skills with a pleasant, welcoming personality. Good IT and organisational skills are required.

Job description

Job responsibilities

To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
Ensures case notes/EPR, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.

Applicants must have excellent communication skills with a pleasant, welcoming personality. Good IT and organisational skills are required.

Person Specification

Qualifications & Education

Essential

NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.

Desirable

Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent

Knowledge & Experience

Desirable

Previous experience working within the NHS
Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems

Skills & Abilities

Essential

Basic IT skills
Ability to communicate with members of the public and healthcare providers.
Able to work effectively alone or part of the multidisciplinary team
Effective organisation and time management skills

Person Specification

Qualifications & Education

Essential

NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.

Desirable

Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent

Knowledge & Experience

Desirable

Previous experience working within the NHS
Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems

Skills & Abilities

Essential

Basic IT skills
Ability to communicate with members of the public and healthcare providers.
Able to work effectively alone or part of the multidisciplinary team
Effective organisation and time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.