The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clerk/Typist

The closing date is 21 December 2025

Job summary

The Neuroradiology Department is part of the Radiology Directorate at the Royal Victoria Infirmary, which is one of the top units in the UK providing a comprehensive range of specialist procedures, tests, and treatments for all types of neurological conditions.

Neuroradiology is equipped with two MRI scanners, a CT scanner; and we are also responsible for scheduling two mobile MR scanners.

In Neuroradiology you will work as part of a small multidisciplinary team, providing high quality patient care. We are looking for a highly motivated and enthusiastic individual to join the team in Neuroradiology and work alongside our existing team. as a clerk. Your role will involve scheduling appointments for a CT scanner and four MRI scanners.

Interview Date Tuesday 06 January 2026
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

This role is based in Neuroradiology at the Royal Victoria Infirmary. In the role of clerk, you will be covering reception and assisting the team in booking appointment for both CT and MRI scanners. You will be involved in answering patient queries and providing information to patients regarding their appointments. You will become competent the use of the Radiology Information System (RIS) to schedule appointments, in the use of our PACS system and in the use of e-record. Experience of working in the NHS will be of advantage but is not essential

You will provide a comprehensive and efficient administrational service to the Neuroradiology Department, and you should have a genuine desire to contribute to providing a quality service for patients You must demonstrate you have the potential for development to be become a confident member of the team with excellent motivation and communication skills. You will need to have problem solving ability and to have the ability to work effectively in a team or independently.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

317-2025-44-025

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses
Audio typing of letters and documents
Deal with telephone enquires promptly
Communicate with patients regarding appointments and admissions at the request of medical staff
Cover admin posts Trust wide as required

Job description

Job responsibilities

Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses
Audio typing of letters and documents
Deal with telephone enquires promptly
Communicate with patients regarding appointments and admissions at the request of medical staff
Cover admin posts Trust wide as required

Person Specification

Qualifications & Education

Essential

oMinimum of 4 GCSEs, Level 9 - 4 (A* - C), including English Language, or equivalent level qualification or relevant experience
oOCR I or equivalent qualification / experience
oUnderstanding of confidentiality issues

Desirable

oSuccessful completion of an intermediate (level 2) apprenticeship in Business Administration

Knowledge & Experience

Essential

oUnderstanding of confidentiality issues

Desirable

oPrevious work experience
oUnderstanding of medical terminology
oPrevious audio typing experience

Skills & Abilities

Essential

oGood IT skills to include office software packages
oGood keyboard skills and Text Processing ability
oGood communication skills both written verbal and telephone skills

Desirable

oAbility to manage time effectively and work on own initiative

Person Specification

Qualifications & Education

Essential

oMinimum of 4 GCSEs, Level 9 - 4 (A* - C), including English Language, or equivalent level qualification or relevant experience
oOCR I or equivalent qualification / experience
oUnderstanding of confidentiality issues

Desirable

oSuccessful completion of an intermediate (level 2) apprenticeship in Business Administration

Knowledge & Experience

Essential

oUnderstanding of confidentiality issues

Desirable

oPrevious work experience
oUnderstanding of medical terminology
oPrevious audio typing experience

Skills & Abilities

Essential

oGood IT skills to include office software packages
oGood keyboard skills and Text Processing ability
oGood communication skills both written verbal and telephone skills

Desirable

oAbility to manage time effectively and work on own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.