The Newcastle upon Tyne Hospitals NHS Foundation Trust

Ward Housekeeper

The closing date is 30 November 2025

Job summary

An exciting opportunity has arisen for a Ward Housekeeper on the Assessment Suite at the Royal Victoria Infirmary. The Assessment Suite is a 50 bedded acute medical admissions department caring for a patients with a wide range of medical conditions.

The Ward Housekeeper plays a vital role in supporting the smooth running of the Acute Medical Admissions Unit by ensuring a clean, safe, and welcoming environment for patients, staff, and visitors. Working closely with the nursing and clinical teams, the housekeeper helps maintain high standards of hygiene, assists with non-clinical patient care tasks, and contributes to the overall efficiency of the ward.

Essential skills required:

Good communication and interpersonal skills.
Ability to work effectively as part of a team in a busy, fast-paced environment.
Understanding of hygiene standards and infection control procedures.
Reliable, compassionate, and organised approach to work.

Interview Date: 17 December 2025
37 hours 30 minutes per week
Will be required to work weekends and bank holidays as part of shift work.
Physically active role requiring manual handling and standing for extended periods.
Potential exposure to emotionally challenging situations in an acute care setting.

NO AGENCIES PLEASE

Main duties of the job

Maintain cleanliness and tidiness of patient areas, staff rooms, and communal spaces in line with infection prevention protocols.
Support patient comfort by ensuring bed spaces are clean, stocked, and well-organised.
Assist with the distribution of meals and beverages, ensuring dietary needs are met and patients receive appropriate nutrition and hydration.
Will contribute to effective stock control and maintenance and highlight any deficiencies to the senior qualified nurse on shift when required.
Liaise with domestic services, portering, and catering teams to coordinate support services.
Provide a friendly and reassuring presence for patients, helping with basic non-clinical needs.
Will plan and prioritise own and delegated work tasks and activities.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

21 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-47-42-DR

Job locations

Assessment Suite, RVI

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

Be an effective member of the multi-disciplinary team assisting the Ward / Department to maintain a safe, clean and comfortable environment for the patients, their families and visitors.
Report any concerns regarding the patients condition to the qualified nurse.
Maintain patients privacy and dignity at all times.
Report to the Nurse in Charge any issues that may prevent cleaning or compromise the safety of the environment.
Actively contribute to the provision of nutrition of the patients on the Ward / Department.
May undertake administrative and clinical duties as required.
To abide by Trust policies and procedures.

Job description

Job responsibilities

Be an effective member of the multi-disciplinary team assisting the Ward / Department to maintain a safe, clean and comfortable environment for the patients, their families and visitors.
Report any concerns regarding the patients condition to the qualified nurse.
Maintain patients privacy and dignity at all times.
Report to the Nurse in Charge any issues that may prevent cleaning or compromise the safety of the environment.
Actively contribute to the provision of nutrition of the patients on the Ward / Department.
May undertake administrative and clinical duties as required.
To abide by Trust policies and procedures.

Person Specification

KNOWLEDGE

Essential

Basic knowledge of Infection Prevention and Control

Desirable

Understanding of basic safeguarding

SKILLS

Essential

Good literacy and numeracy skills
Good organisational skills
Use electronic resources to input, save and retrieve information, make appropriate use of the eRecord system
Basic IT skills

EXPERIENCE

Essential

Ability to work effectively under direct supervision, as part of the multi-disciplinary team

Desirable

Experience of previously working in a health care setting

QUALIFICATIONS

Essential

NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience

Person Specification

KNOWLEDGE

Essential

Basic knowledge of Infection Prevention and Control

Desirable

Understanding of basic safeguarding

SKILLS

Essential

Good literacy and numeracy skills
Good organisational skills
Use electronic resources to input, save and retrieve information, make appropriate use of the eRecord system
Basic IT skills

EXPERIENCE

Essential

Ability to work effectively under direct supervision, as part of the multi-disciplinary team

Desirable

Experience of previously working in a health care setting

QUALIFICATIONS

Essential

NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information