The Newcastle upon Tyne Hospitals NHS Foundation Trust

Information & Data Support Officer – Critical Care

The closing date is 02 November 2025

Job summary

An exciting opportunity has arisen for an Information & Data Support Officer to join the Peri-Operative and Critical Care team, the role involves working closely with clinicians to collect and input data which helps us to contribute to national audit and helps us shape our services and monitor the effectiveness of the care we provide to our patients.

Interview Date Tuesday 18 November 2025
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Submit data to national audit
Work closely with clinical teams
Produce reports to governance forums
To monitor data quality and validation, liaising with unit leads regarding issues
Liaise with system users to ensure rationalisation of data collection and elimination of duplication
To troubleshoot issues with the database / data submissions
To provide support to Staff regarding critical care data collection and its application
To produce routine monthly and ad hoc analytical reports from various data sources in support of the service & the directorate
Reports/ Data are used for the following:

o Activity Dashboardo Annual Reporto Payment by Resultso Ad hoc reportso Network transfers, outreach activityo Outside agencies- PHE NHSEo Pressure Ulcer surveillanceo Unit acquired infections

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

29 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-43-06-DR-VA1

Job locations

Trustwide

317 Trustwide

NE1 4LP

Job description

Job responsibilities

To collect, collate and organise the input of data and produce standard, ad hoc analytical and annual reports relating to Perioperative directorate activity
To maintain quality & validation of data used
The role includes the support of the Medicus system, ICNARC CMP, CCMDS, CQUIN programmes, QIP programmes, Capacity & resource data, National dashboards, managing the flow of data relating to Adult Critical Care within the Trust and to external agencies
The post holder will support other projects and contribute to work streams relating to governance, quality and safety as delegated

Job description

Job responsibilities

To collect, collate and organise the input of data and produce standard, ad hoc analytical and annual reports relating to Perioperative directorate activity
To maintain quality & validation of data used
The role includes the support of the Medicus system, ICNARC CMP, CCMDS, CQUIN programmes, QIP programmes, Capacity & resource data, National dashboards, managing the flow of data relating to Adult Critical Care within the Trust and to external agencies
The post holder will support other projects and contribute to work streams relating to governance, quality and safety as delegated

Person Specification

Qualifications & Education

Essential

oNVQ Level 3 or equivalent experience

Desirable

oEuropean Computer Driving Licence (ECDL)
oMicrosoft Office Specialist certification

Knowledge & Experience

Essential

oProficiency in Microsoft Office Applications and good knowledge of using MS Excel
oSound working knowledge of computer based and other types of information systems, data collection, validation, reporting and presentation

Desirable

oKnowledge of medical terminology
oPrevious working experience of using relational databases

Skills & Abilities

Essential

oAbility to deal with large volume of numerical information with a range of practical analytical numerical and statistical skills
oGood communication skills and the ability to work to deadlines

Desirable

oReport writing skills

Person Specification

Qualifications & Education

Essential

oNVQ Level 3 or equivalent experience

Desirable

oEuropean Computer Driving Licence (ECDL)
oMicrosoft Office Specialist certification

Knowledge & Experience

Essential

oProficiency in Microsoft Office Applications and good knowledge of using MS Excel
oSound working knowledge of computer based and other types of information systems, data collection, validation, reporting and presentation

Desirable

oKnowledge of medical terminology
oPrevious working experience of using relational databases

Skills & Abilities

Essential

oAbility to deal with large volume of numerical information with a range of practical analytical numerical and statistical skills
oGood communication skills and the ability to work to deadlines

Desirable

oReport writing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.