Job summary
The Colorectal Cancer Care Coordinator will play a vital role in supporting the delivery of high-quality, patient-centred cancer services. Working within the multidisciplinary colorectal team, the post holder will act as a key point of contact for patients, their families, and clinical staff throughout the colorectal cancer pathway.
The role will focus on coordinating timely diagnostic investigations, treatments, and follow-up care, ensuring patients receive seamless support in line with national cancer targets and trust standards. The coordinator will be responsible for managing patient databases and cancer tracking systems, maintaining accurate and up-to-date records that support effective pathway monitoring and compliance with reporting requirements. They will proactively identify and resolve potential delays, escalating issues when necessary, and assisting with the preparation of performance reports to drive service improvement.
As part of the team, the post holder will communicate sensitively with patients, providing clear information, reassurance, and signposting to appropriate clinical and support services. They will develop strong working relationships with consultants, specialist nurses, administrative staff, and allied health professionals to ensure smooth pathway management.
Main duties of the job
The role requires excellent organisational and communication skills, proven ability to manage databases and information systems, and the capacity to prioritise a busy workload independently. Above all, the post holder will demonstrate a commitment to improving the experience of patients living with and beyond cancer, contributing to the delivery of safe, efficient, and compassionate care.
The post holder will be responsible for coordinating the colorectal cancer patient pathway, ensuring timely progression from referral through diagnosis, treatment, and follow-up in line with national cancer waiting time targets. They will act as a central point of contact for patients, offering clear information, reassurance, and support while signposting to appropriate clinical or non-clinical services.
A key element of the role will be managing and maintaining accurate patient records on cancer databases and tracking systems. This includes entering and validating data, monitoring progress, identifying potential delays, and escalating issues to the multidisciplinary team (MDT) as required. The coordinator will support the preparation of performance reports and contribute to audit and service improvement initiatives by providing accurate data and pathway information.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
Freeman Hospital
Royal Victoria Infirmary (RVI)
Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
Newcastle Dental Hospital
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service
Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
The post holder will work closely with consultants, clinical nurse specialists, and MDT members to ensure effective communication and smooth coordination of care. They will schedule and track diagnostic tests, outpatient appointments, and treatment dates, liaising with departments across the Trust to avoid unnecessary delays.
The role requires handling sensitive and confidential information, demonstrating empathy and professionalism in all patient interactions. The coordinator will be expected to manage competing priorities, work independently, and maintain excellent organisational skills to support delivery of a safe, efficient, and patient-focused service.
The post holder will also contribute to team meetings, pathway reviews, and the development of local processes to improve the overall quality and experience of colorectal cancer care
- Interview date: Wednesday 15 October 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Job description
Job responsibilities
The post holder will work closely with consultants, clinical nurse specialists, and MDT members to ensure effective communication and smooth coordination of care. They will schedule and track diagnostic tests, outpatient appointments, and treatment dates, liaising with departments across the Trust to avoid unnecessary delays.
The role requires handling sensitive and confidential information, demonstrating empathy and professionalism in all patient interactions. The coordinator will be expected to manage competing priorities, work independently, and maintain excellent organisational skills to support delivery of a safe, efficient, and patient-focused service.
The post holder will also contribute to team meetings, pathway reviews, and the development of local processes to improve the overall quality and experience of colorectal cancer care
- Interview date: Wednesday 15 October 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Person Specification
Qualifications & Education
Essential
- GCSE English Language and Mathematics (Grade 4 or above) or equivalent qualification or relevant experience
- NVQ Level 4 or equivalent qualification or equivalent experience
Knowledge & Experience
Essential
- Relevant health or social care experience
- Understanding of patient-centred care
- Understanding of health/social care environment
- Experience of using practical problem solving skills
- Experience in data management
Skills & Abilities
Essential
- Ability to work within a team including experience of multi professional working
- Ability to use Microsoft office effectively including Word, Outlook and Excel
- Effective communication skills including the ability to communicate both verbally and in writing with people at all levels
- Excellent organisational skills including the ability to work to tight deadlines
- Ability to influence and negotiate
- Ability to motivate self and others
Person Specification
Qualifications & Education
Essential
- GCSE English Language and Mathematics (Grade 4 or above) or equivalent qualification or relevant experience
- NVQ Level 4 or equivalent qualification or equivalent experience
Knowledge & Experience
Essential
- Relevant health or social care experience
- Understanding of patient-centred care
- Understanding of health/social care environment
- Experience of using practical problem solving skills
- Experience in data management
Skills & Abilities
Essential
- Ability to work within a team including experience of multi professional working
- Ability to use Microsoft office effectively including Word, Outlook and Excel
- Effective communication skills including the ability to communicate both verbally and in writing with people at all levels
- Excellent organisational skills including the ability to work to tight deadlines
- Ability to influence and negotiate
- Ability to motivate self and others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
