Job summary
Are you caring, conscientious and motivated with a passion to work as a Maternity Support Worker at Newcastle upon Tyne Hospitals. You will work as an effective member of the team to provide quality, compassionate care for woman, babies and their families under the supervision of multi-disciplinary colleagues.
Full and part time hours are available. Flexibility is offered within this post can include nights, weekends, and bank holidays. Successful candidates will be supported to work towards the Care Certificate, with further development opportunities in line with Health Education England: Maternity Support Worker Competency, Education and Career Development Framework.
- Interview date: Monday 15 September 2025
- Full & Part Time Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
We are looking for individuals who are motivated, enthusiastic and have a distinct passion for caring for woman, babies, and their families; to support compassionate holistic care across the antenatal, intrapartum and postnatal period.
The postholder will undertake clinical tasks such as venepuncture of adults, neonatal capillary blood sampling via heel prick and Newborn Blood Screening tests as well as undertaking and recording both maternal and neonatal observations and escalating to Midwife, Nurse or Doctor should concerns be identified.
You will be able to provide public health information to parents and families around immunisations, screening, healthy pregnancy advice and safe sleeping
As a Maternity Support Worker, you will have a key role to support women in their chosen method of infant feeding in line with UNICEF Baby Friendly Initiatives and the practical skills required to care for a baby; these include, skin to skin, positioning and attachment, hand expression, the use of a breast pump and preparing artificial feeds and equipment. It is an incredibly special time in the first few days when a family has grown and this position offers the privilege to support relationships to develop as families bond.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
Freeman Hospital
Royal Victoria Infirmary (RVI)
Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
Newcastle Dental Hospital
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service
Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To provide safe and effective care during all stages of pregnancy, birth and the postnatal period to women and babies under the indirect supervision of a registered practitioner
Job Purpose
The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to birth person centred care. The Midwife is ultimately responsible for the birth person and their baby (s), and it is under direct or in-direct supervision of the midwife that the MSW assists with and provides clinical care following completion of any relevant or appropriate training.
The employee will be provided with appropriate training for the clinical setting in which they are working. These settings may include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and community care.
Job description
Job responsibilities
- To provide safe and effective care during all stages of pregnancy, birth and the postnatal period to women and babies under the indirect supervision of a registered practitioner
Job Purpose
The primary role of the Maternity Support Worker (MSW) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; in order to provide a safe and holistic approach to birth person centred care. The Midwife is ultimately responsible for the birth person and their baby (s), and it is under direct or in-direct supervision of the midwife that the MSW assists with and provides clinical care following completion of any relevant or appropriate training.
The employee will be provided with appropriate training for the clinical setting in which they are working. These settings may include antenatal inpatient or outpatient care, intrapartum inpatient care and postnatal inpatient and community care.
Person Specification
Qualifications & Education
Essential
- NVQ level 3 in healthcare or equivalent or equivalent experience
- GCSE Maths Grades A-C, Levels 4-9, or Functional Skills Level 2 or equivalent
- Care Certificate or commitment to complete care certificate within 12 months
Knowledge & Experience
Essential
- Previous experience working within a Healthcare setting.
Desirable
- Previous experience within Maternity Services
- Completion of MSW competency framework
Skills & Abilities
Essential
- Basic IT skills
- Good interpersonal and communication skills
- Ability to work effectively under indirect supervision, as part of the multi-disciplinary team
- Able to meet any travel requirements of the role.
- Ability to meet basic care needs of patients
- Understanding of confidentiality.
- Good communication skills
Person Specification
Qualifications & Education
Essential
- NVQ level 3 in healthcare or equivalent or equivalent experience
- GCSE Maths Grades A-C, Levels 4-9, or Functional Skills Level 2 or equivalent
- Care Certificate or commitment to complete care certificate within 12 months
Knowledge & Experience
Essential
- Previous experience working within a Healthcare setting.
Desirable
- Previous experience within Maternity Services
- Completion of MSW competency framework
Skills & Abilities
Essential
- Basic IT skills
- Good interpersonal and communication skills
- Ability to work effectively under indirect supervision, as part of the multi-disciplinary team
- Able to meet any travel requirements of the role.
- Ability to meet basic care needs of patients
- Understanding of confidentiality.
- Good communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).