The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clinical Support Worker

The closing date is 18 August 2025

Job summary

An exciting opportunity has arisen for a Clinical Support Worker in the Audiology Department at the Freeman Hospital.

The purpose of the job is to work under the direction and supervision of an Audiologist providing assistance and support to facilitate an efficient service and maintain a safe environment within the Audiology department.

The post holder will be expected to participate in a range of clinical and non-clinical activities within the department.

Interview Date: 4th September 2025
37 hours 30 minutes/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

The main duties of the role include:

The post holder will act as a clinical assistant in paediatric hearing assessments and other specialist clinics as required.
Help to maintain an efficient, professional and patient centred service by contributing to administrative tasks, housekeeping and other departmental duties as required.
The job is based at the Freeman Hospital however the post holder may be required to operate at the RVI or other sites from time to time.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-33-20-DR

Job locations

Freeman Hospital

37 01 Freeman Hospital

NE7 7DN

Job description

Job responsibilities

The purpose of the job is to work under the direction and supervision of anAudiologist providing assistance and support to facilitate an efficient service and maintain a safe environment within the Audiology department.
The post holder will be expected to participate in a range of clinical and non-clinical activities within the department.
The postholder will act as a clinical assistant in paediatric hearing assessments and other specialist clinics as required.
Help to maintain an efficient, professional and patient centred service by contributing to administrative tasks, housekeeping and other departmental duties as required.
The job is based at the Freeman Hospital however the post holder may be required to operate at the RVI or other sites from time to time.

Job description

Job responsibilities

The purpose of the job is to work under the direction and supervision of anAudiologist providing assistance and support to facilitate an efficient service and maintain a safe environment within the Audiology department.
The post holder will be expected to participate in a range of clinical and non-clinical activities within the department.
The postholder will act as a clinical assistant in paediatric hearing assessments and other specialist clinics as required.
Help to maintain an efficient, professional and patient centred service by contributing to administrative tasks, housekeeping and other departmental duties as required.
The job is based at the Freeman Hospital however the post holder may be required to operate at the RVI or other sites from time to time.

Person Specification

Qualifications & Education

Essential

Good standard of education (GCSE grade 9-1) or equivalent level qualifications

Desirable

NVQ level II in care

Knowledge & Experience

Essential

Working with people, preferably within a hospital environment
Basic computer literacy

Desirable

Previous work in a health care setting
Experience of caring in a professional setting
Experience working with children
Basic understanding of manual handling principles

Skills & Abilities

Essential

Effective written and oral communication skills
Literacy and numeracy skills
Good communication skills
Good organisational skills
Able to work effectively under direction as part of a team
Ability to communicate effectively with a wide range of individuals
Team/worker committed to providing high quality care.

Desirable

Basic IT skills

Person Specification

Qualifications & Education

Essential

Good standard of education (GCSE grade 9-1) or equivalent level qualifications

Desirable

NVQ level II in care

Knowledge & Experience

Essential

Working with people, preferably within a hospital environment
Basic computer literacy

Desirable

Previous work in a health care setting
Experience of caring in a professional setting
Experience working with children
Basic understanding of manual handling principles

Skills & Abilities

Essential

Effective written and oral communication skills
Literacy and numeracy skills
Good communication skills
Good organisational skills
Able to work effectively under direction as part of a team
Ability to communicate effectively with a wide range of individuals
Team/worker committed to providing high quality care.

Desirable

Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.