The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clerk/Typist

The closing date is 10 August 2025

Job summary

An exciting opportunity has arisen for a reliable, well-organised and highly efficient person for the post of Clerk/Typist to work withinSpecialist Surgical Services board at the RVI Hospital, Newcastle. The post holder will work within a team of administrative staff supporting theprovision of an efficient secretarial support service to the Trauma Team.The post holder will be required to have excellent communication skills, both written and verbal, and good telephone skills. You should be able toprioritise workloads effectively with excellent attention to detail.Knowledge of NHS systems and medical terminology are desirable.Please refer to the Job Description and Person Specification for the essential and desirable criteria for the role.

Interview Date: 18th August 2025
21 hours/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Good IT skills to include office software packages e.g. Word, Excel and Outlook
Good communication skills both written verbal and telephone skills.
High level of accuracy and attention to detail for example typing of letters etc.
Team-worker/ability to work unsupervised.
Ability to be flexible and work as part of a team
Knowledge of administration procedures e.g. Filing Procedures
Understanding of medical terminology
Previous work experience
Ability to manage time effectively and work on own initiative

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

04 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2025-32-06-DR

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses
Audio/VR typing of letters and documents
Managing the e-Referral system.
Deal with telephone enquires promptly.
Communicate with patients regarding appointments and admissions at the request of medical staff
Cover admin posts Trust wide as required

Job description

Job responsibilities

Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses
Audio/VR typing of letters and documents
Managing the e-Referral system.
Deal with telephone enquires promptly.
Communicate with patients regarding appointments and admissions at the request of medical staff
Cover admin posts Trust wide as required

Person Specification

Qualifications & Education

Essential

Minimum of 4 GCSEs, Level 9 - 4 (A* - C), including English Language, or equivalent level qualification or relevant experience
OCR I or equivalent qualification / experience
Understanding of confidentiality issues

Desirable

Successful completion of an intermediate (level 2) apprenticeship in Business Administration

Knowledge & Experience

Essential

Understanding of confidentiality issues

Desirable

Previous work experience
Understanding of medical terminology
Previous audio typing experience

Skills & Abilities

Essential

Good IT skills to include office software packages
Good keyboard skills and Text Processing ability
Good communication skills both written verbal and telephone skills.

Desirable

Ability to manage time effectively and work on own initiative.

Person Specification

Qualifications & Education

Essential

Minimum of 4 GCSEs, Level 9 - 4 (A* - C), including English Language, or equivalent level qualification or relevant experience
OCR I or equivalent qualification / experience
Understanding of confidentiality issues

Desirable

Successful completion of an intermediate (level 2) apprenticeship in Business Administration

Knowledge & Experience

Essential

Understanding of confidentiality issues

Desirable

Previous work experience
Understanding of medical terminology
Previous audio typing experience

Skills & Abilities

Essential

Good IT skills to include office software packages
Good keyboard skills and Text Processing ability
Good communication skills both written verbal and telephone skills.

Desirable

Ability to manage time effectively and work on own initiative.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.