Job summary
Do you enjoy helping to develop and improve people's skills and knowledge within IT?
Do you have a passion for working with a diverse and unique workforce?Are you enthusiastic in imparting your knowledge using wide variety of technologies?
If so, an opportunity has arisen for two IT Trainers to join our successful and established IT Training team based within the Digital and Technology Services Directorate.
As an IT Trainer you will deliver training for new and existing IT systems using multiple methods of delivery from large lecture theatres to individual sessions to virtual delivery.
Alongside delivering training you will support end users remotely or in their place of work which can include offices, wards, theatres, clinics to name but a few.
Post 1 Fixed Term 9 monthsPost 2 Fixed Term 10 months
- Interview date: Tuesday 26 August 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- Deliver training sessions on clinical and non-clinical systems, this may be via a traditional classroom/lecture theatre setting or via remote/virtual sessions
- Develop new training courses in conjunction with the project teams as new systems are introduced or current systems are upgraded
- Provide support to staff either in person or remotely
- Develop training and support materials using a variety of different media including videos, handouts, e-learning materials
We are looking for a highly driven candidate with excellent communication and interpersonal skills with a high level of classroom delivery experience.
Please refer to the Job Description and Person Specification for all essential and desirable criteria required for the role.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
Freeman Hospital
Royal Victoria Infirmary (RVI)
Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
Newcastle Dental Hospital
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service
Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
To support the IT Training Manager in designing, delivering and evaluating IT training in formal and informal environments, to both individuals and large groups of staff including virtual delivery.
Job description
Job responsibilities
To support the IT Training Manager in designing, delivering and evaluating IT training in formal and informal environments, to both individuals and large groups of staff including virtual delivery.
Person Specification
Knowledge
Desirable
- oUnderstanding of NHS including recent reforms
Skills
Essential
- oAdvanced IT skill sets, e.g. Microsoft Office Specialist or working towards
- oAbility to use initiative and work flexibly without direct supervision
Desirable
- oAble to converse fluently, logically and confidently with a wide range of levels of staff
- oExcellent interpersonal skills
- oEffective organisation and communication skills, combined with ability to work to deadlines under pressure
- oAnalytical skills including the ability to handle numerical data and statistics
- oNegotiating and problem-solving skills
Experience
Essential
- oSuccessful track record in contributing to the delivery of complex programmes of technology-based change leading to realisation of benefits, ideally in an NHS environment.
- oProven experience as a Trainer in a face-to-face classroom environment
- oExperience of designing technical course materials
Desirable
- oProject Management experience
- oExperience of Cerner Millennium applications (PM office, Scheduling Appointment Book, PowerChart, FirstNet) or Specialist Cerner applications qualification)
- oExperience of TPP SystmOne
QUALIFICATIONS
Essential
- oEducated to degree level or equivalent experience, preferably in an IT or Education related subject
- oEnglish Language GCSE grade 4 or above
Desirable
- oTeaching qualification, e.g. Certificate of Education
Person Specification
Knowledge
Desirable
- oUnderstanding of NHS including recent reforms
Skills
Essential
- oAdvanced IT skill sets, e.g. Microsoft Office Specialist or working towards
- oAbility to use initiative and work flexibly without direct supervision
Desirable
- oAble to converse fluently, logically and confidently with a wide range of levels of staff
- oExcellent interpersonal skills
- oEffective organisation and communication skills, combined with ability to work to deadlines under pressure
- oAnalytical skills including the ability to handle numerical data and statistics
- oNegotiating and problem-solving skills
Experience
Essential
- oSuccessful track record in contributing to the delivery of complex programmes of technology-based change leading to realisation of benefits, ideally in an NHS environment.
- oProven experience as a Trainer in a face-to-face classroom environment
- oExperience of designing technical course materials
Desirable
- oProject Management experience
- oExperience of Cerner Millennium applications (PM office, Scheduling Appointment Book, PowerChart, FirstNet) or Specialist Cerner applications qualification)
- oExperience of TPP SystmOne
QUALIFICATIONS
Essential
- oEducated to degree level or equivalent experience, preferably in an IT or Education related subject
- oEnglish Language GCSE grade 4 or above
Desirable
- oTeaching qualification, e.g. Certificate of Education
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
