The Newcastle upon Tyne Hospitals NHS Foundation Trust

Dining Room Supervisor

The closing date is 27 July 2025

Job summary

Working in the hospitality industry, sick of working long hours, split shifts then this could be the job for you. An opportunity has arisen to join the Catering Department at Freeman Hospital for a Dining Room supervisors. You will be part of a large team serving hot and cold food and beverages to staff and the general public. You will also be involved in the provision of hospitality during buffets and special events. You will need to be able to manage your own time and that of the team, via rosters and worksheets. You will need to be a good communicator while dealing with customers and giving instruction to your team.

Interview Date: 8th August 2025
37 hours, 30 minutes/week/5 days over 7/ working two shift times of 7am to 3pm and 11.15am to 7.15pm
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE / PREVIOUS APPLICANTS DO NOT APPLY

Main duties of the job

Responsible for the day to day supervision of a group of staff.
Maintain a high standard of cleanliness and food hygiene.
Cash handling and rectifying mistakes.
Ensuring stock levels of retail products.
Compiling work rosters and work sheets.
Serving staff and the general public in the restaurant.
Serving hospitality during functions.
Contribute during departmental meetings.

About us

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-30-15-DR

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

Job description

Job responsibilities

A working supervisory role with responsibilities for the service of food, functions and vending operations. Maintenance of food hygiene and safety standards, quality control and man management.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

Job description

Job responsibilities

A working supervisory role with responsibilities for the service of food, functions and vending operations. Maintenance of food hygiene and safety standards, quality control and man management.

Person Specification

Qualifications & Education

Essential

Basic Food Hygiene Qualification
NVQ Level 1 or relevant

Desirable

Intermediate Food Hygiene Qualification
NVQ Level 2 or above

Knowledge & Experience

Essential

Experience in a large scale catering environment

Person Specification

Qualifications & Education

Essential

Basic Food Hygiene Qualification
NVQ Level 1 or relevant

Desirable

Intermediate Food Hygiene Qualification
NVQ Level 2 or above

Knowledge & Experience

Essential

Experience in a large scale catering environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.