The Newcastle upon Tyne Hospitals NHS Foundation Trust

Domestic Supervisor

The closing date is 13 July 2025

Job summary

We are looking for dynamic, motivated, passionate individuals to join our team.

We are a multi disciplinary team with over 400 staff and we pride ourselves in achieving the highest standards of cleaning through out the Hospital by working in line with National standards.

We are looking for motivated individuals to join our team within Hotel Services, so if you hold or are working towards an NVQ level 3 or Equivalent qualification this role this maybe for you.

The ideal candidates will be able to demonstrate excellent communication, time management skills and be able to motivate large staffing groups.

Being able to work as part of a team and also on your own initiative, flexibility to business needs is paramount to this role.

PREVIOUS APPLICANTS NEED NOT APPLY

07:00-15:00 Monday to Friday (37.5 hours) to supervise Domestic Assistants

Interview Date: 25 July 2025
37 hours 30 minutes/weekflexible working required.
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENICES PLEASE

Main duties of the job

Based in the RVI, the post holder will provide supervisory support to all domestic, linen room and rapid response staff. The post holder will be responsible for providing supervisory cover to the hotel services domestic team, to be responsible for the supervision of cleaning methods and frequencies in designated areas of the hospital, ensuring that the required standards are achieved in line with Infection Control and national standards. The post holder will also be responsible for carrying out audits, and ensuring any further actions required are undertaken.

Part time or full time post to supervise domestic assistants. The role involves training on specific machinery, correct cleaning methods and ensure mandatory training is kept up to date. To work with the teams to ensure we provide a efficient and effective rapid response service to the trust.

Carry out appraisals within a timely manner and help to action any further development plans.

Flexibility in the role is a must due to business demands.

About us

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-22-10-DR-A

Job locations

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

Job description

Job responsibilities

To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
To supervise the domestic assistants, linen room assistants, linen room porters and rapid response team to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
Also the training of domestics to use machinery and the correct methods of cleaning.
To ensure timely completion of PLB/appraisals for domestic staff.
To ensure all mandatory training is completed on time.
To adhere to the civility charter and display good practice.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

To be responsible for the supervision of cleaning methods and frequencies in a designated area of the hospital, ensuring that the required standards are achieved.
To supervise the domestic assistants, linen room assistants, linen room porters and rapid response team to ensure that their duties are carried out safely and using correct procedures and materials at frequencies laid down in the specification of work.
Also the training of domestics to use machinery and the correct methods of cleaning.
To ensure timely completion of PLB/appraisals for domestic staff.
To ensure all mandatory training is completed on time.
To adhere to the civility charter and display good practice.

Person Specification

KNOWLEDGE

Essential

Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes

SKILLS

Essential

Supervisory, leadership and motivation skills
Good communication skills
IT skills essential to the role.

Experience

Essential

Experience of working in domestic services environment

Desirable

Previous experience in the Cleaning Industry
Previous Supervisory experience

Qualifications

Essential

NVQ Level 3 or equivalent qualification such as BICS (or working towards)

Person Specification

KNOWLEDGE

Essential

Knowledge of technical aspects of the job, e.g. machinery, cleaning materials, products and processes

SKILLS

Essential

Supervisory, leadership and motivation skills
Good communication skills
IT skills essential to the role.

Experience

Essential

Experience of working in domestic services environment

Desirable

Previous experience in the Cleaning Industry
Previous Supervisory experience

Qualifications

Essential

NVQ Level 3 or equivalent qualification such as BICS (or working towards)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.