The Newcastle upon Tyne Hospitals NHS Foundation Trust

Administration Manager

The closing date is 25 June 2025

Job summary

The Newcastle Cardiothoracic department is inviting applications for a Band 5 Administrative Manager. The role is a permanent position for 37.5 hours per week. The vacancy is based at Freeman Hospital, but covers a city wide service which occasionally requires visits to the RVI and Arthur's Hill community base.

We are looking for an enthusiastic and motivated person who has experience of leadership within an admin team. The successful candidate will need to have a responsible attitude to managing the demanding workload and demonstrate a significant level of initiative.

The role requires a compassionate and inclusive leader who will engage effectively with all specialties in the Cardiothoracic department and can work as part of the Cardiothoracic management team to shape the development of the service.

Communication, planning and organizational skills are key to this role in order to support the management team and ensure the smooth day to day running of the Podiatry service.

  • Interview Date: 8 July 2025
  • 37 hours 30 minutes/week

  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

We require the candidate to be able to use a range of computer software including Microsoft office applications in order to implement the most efficient processes for the department, and be able to collate, analyse and present data as needed to support the service. Having an advanced working knowledge of E record is also desirable.

Communication skills are central to this post, as it will involve collaboration with multiple other clinical services and personnel, as well as dealing with queries from patients and family members. The role will also require working with a range of clinical and non-clinical staff, both within the trust and outside.

About us

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-25-04-DR

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Job description

Job responsibilities

Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: -

o Design, implement and monitor service improvements.

o Staff appointments.

o Training and development.

Contribute as a member of the Clinical Board Management team.

o Communicate with Senior Clinicians.

o Attend MDT meetings.

o Contribute to the Business Planning process.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

Manage a comprehensive efficient and effective administration and clerical service to the Clinical Board / Departments including: -

o Design, implement and monitor service improvements.

o Staff appointments.

o Training and development.

Contribute as a member of the Clinical Board Management team.

o Communicate with Senior Clinicians.

o Attend MDT meetings.

o Contribute to the Business Planning process.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

  • Degree in Leadership/business management or Diploma in Leadership/Business Management with experience to degree level or equivalent level experience.
  • RSA 3 or equivalent experience
  • English Language GCSE grade 4 or above

Knowledge & Experience

Essential

  • Experience with secretarial procedures
  • Extensive experience as Medical Secretary some of which as Senior Medical Secretary

Desirable

  • Previous management experience including: - o Business o Personnel
  • Knowledge of HR policy and procedure.

Skills & Abilities

Essential

  • IT Skills to include office software packages
  • Good typing skills
Person Specification

Qualifications & Education

Essential

  • Degree in Leadership/business management or Diploma in Leadership/Business Management with experience to degree level or equivalent level experience.
  • RSA 3 or equivalent experience
  • English Language GCSE grade 4 or above

Knowledge & Experience

Essential

  • Experience with secretarial procedures
  • Extensive experience as Medical Secretary some of which as Senior Medical Secretary

Desirable

  • Previous management experience including: - o Business o Personnel
  • Knowledge of HR policy and procedure.

Skills & Abilities

Essential

  • IT Skills to include office software packages
  • Good typing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Service Manager

Hayley Dixon

h.dixon1@nhs.net

01912139926

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-25-04-DR

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Supporting documents

Privacy notice

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