Job summary
An exciting opportunity has arisen for a motivated individual to join the team as Retail Assistant to help shape the retail offer of Newcastle Hospitals Charity
You will be a motivated self-starter with a passion for retail and for health and wellbeing who will work closely with a range of colleagues and volunteers and provide a high standard of customer care to patients, visitors and staff.
- Interview Date: 4 June 2025
- 35 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The main duties of the role and skills required are:
- To provide a high standard of customer care to patients, visitors and staff.
- Ton project at all times a friendly, helpful, courteous and professional manner.
- Communicate effectively with colleagues
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
oFreeman Hospital
oRoyal Victoria Infirmary (RVI)
oHealth Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
oNewcastle Dental Hospital
oNewcastle Fertility Centre
oNorthern Centre for Cancer Care, North Cumbria
oNorthern Genetics Service
oCramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- A working Supervisor, responsible for the effective and efficient day-to-day operation of the retail shop.
- Ensuring that duties are conducted in a safe, hygienic, timely manner and to ensure records are maintained.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- A working Supervisor, responsible for the effective and efficient day-to-day operation of the retail shop.
- Ensuring that duties are conducted in a safe, hygienic, timely manner and to ensure records are maintained.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Intermediate Food Hygiene Qualification
Desirable
- National Examination Board for Supervisory Management certificate or equivalent
Knowledge & Experience
Essential
- Intermediate Food Hygiene Qualification
Desirable
- Experience in retail service
- Experience in NHS Catering
- Hazard analysis training (HACCP) as part of advanced food hygiene controls.
Skills & Abilities
Essential
- Must be able to work as part of a multi-disciplinary team
- Must be able to use own initiative
Person Specification
Qualifications & Education
Essential
- Intermediate Food Hygiene Qualification
Desirable
- National Examination Board for Supervisory Management certificate or equivalent
Knowledge & Experience
Essential
- Intermediate Food Hygiene Qualification
Desirable
- Experience in retail service
- Experience in NHS Catering
- Hazard analysis training (HACCP) as part of advanced food hygiene controls.
Skills & Abilities
Essential
- Must be able to work as part of a multi-disciplinary team
- Must be able to use own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
