Job summary
The Clinical Board of Surgical and Associated Specialist Services are looking to strengthen their operational team, we are seeking an experienced and dynamic General Manager to lead the operational and strategic management of the Urology, Hepato-Pancreato-Biliary (HPB) and Vascular Surgery services. This pivotal role requires strong leadership, governance expertise, and performance focus to support high-quality, safe, and efficient patient care within a complex tertiary surgical environment.Working closely with the Speciality Clinical Director and Matron, the post-holder will be responsible for delivering key performance, quality, and financial targets. You will play a critical role in developing and implementing service improvement initiatives aligned with Trust priorities, while fostering a culture of continuous improvement, collaboration, and accountability.Working with the triumvirate leadership team you will support governance responsibilities, including oversight of clinical risk, incident management, compliance with national and Trust standards, and leading on CQC preparedness. You will ensure robust governance structures are embedded, driving patient safety and quality of care.
- Interview Date Tuesday 20 May 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Strategically, the General Manager will lead service planning, workforce development, and pathway redesign to meet evolving demand and national policy changes. The role requires strong stakeholder engagement, including collaboration with ICS partners, commissioners, and other acute providers to drive transformation and service sustainability.You will bring significant operational management experience in a complex healthcare setting, with excellent communication, problem-solving, and leadership skills. A sound understanding of elective and emergency surgery pathways, NHS performance frameworks, and strategic service development is essential.
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
- Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
For their area(s) of responsibility within the Clinical Board, the General Manager is responsible for supporting the Clinical Board management team in ensuring:
- Delivery of performance targets and budget management
- The management of all non-medical staff including direct line management of a specific cohort
- The development and implementation of corporate strategies and decisions within the Trust
- The provision of timely and accurate advice to the Clinical Board management team and other staff to ensure compliance with Trust policies
- They are able to deputise for members of the Clinical Board management team (as appropriate) when required
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
For their area(s) of responsibility within the Clinical Board, the General Manager is responsible for supporting the Clinical Board management team in ensuring:
- Delivery of performance targets and budget management
- The management of all non-medical staff including direct line management of a specific cohort
- The development and implementation of corporate strategies and decisions within the Trust
- The provision of timely and accurate advice to the Clinical Board management team and other staff to ensure compliance with Trust policies
- They are able to deputise for members of the Clinical Board management team (as appropriate) when required
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Degree level of education supplemented by postgraduate study and management or clinical experience to master's degree level or equivalent
Desirable
- Professional qualification in management/leadership
Knowledge & Experience
Essential
- Successful track record and recent relevant experience as a manager within an NHS organisation
- Significant knowledge and understanding of managing acute and community health care services
- Extensive knowledge of operational, people and financial management
- Evidence of effectively managing clinical services and change
- Evidence of budgetary and staff management experience
- Evidence of continuing professional development
- Well-developed understanding of health service issues
- Understanding of key performance targets, measures, clinical and corporate governance requirements
Desirable
- Specialty specific knowledge and experience
Skills & Abilities
Essential
- Excellent written and verbal communication skills
- Skilled negotiator
- Effective report writing skills
- IT skills - significant proficiency in use of MS Office Suite and other IT systems
Person Specification
Qualifications & Education
Essential
- Degree level of education supplemented by postgraduate study and management or clinical experience to master's degree level or equivalent
Desirable
- Professional qualification in management/leadership
Knowledge & Experience
Essential
- Successful track record and recent relevant experience as a manager within an NHS organisation
- Significant knowledge and understanding of managing acute and community health care services
- Extensive knowledge of operational, people and financial management
- Evidence of effectively managing clinical services and change
- Evidence of budgetary and staff management experience
- Evidence of continuing professional development
- Well-developed understanding of health service issues
- Understanding of key performance targets, measures, clinical and corporate governance requirements
Desirable
- Specialty specific knowledge and experience
Skills & Abilities
Essential
- Excellent written and verbal communication skills
- Skilled negotiator
- Effective report writing skills
- IT skills - significant proficiency in use of MS Office Suite and other IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
