Job summary
The Royal Victoria Infirmary Catering Department have an exciting opportunity for a Full Time Hospitality Restaurant Supervisor working 37.5 hours, Monday to Friday.
- Interview Date: 24 March 2025
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
- Day to Day running of 24 hour Bistro and other Retail & hospitality Catering outlets and occasional cover in Patient Services.
- Cooking and reheating of food.
- Ordering and controlling of stock.
- Supervision of staff in both Bistros.
- Food Safety management system
- Allocate/Rosters/staff annual leave
- Training of staff.
- Keeping records up to date
- Dealing with complaints
- Cash handling
- Increase Footfall and sales
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- A hands-on supervisory role with responsibilities for the service of food, functions and vending operations.
- Responsible for the delivery, collation and associated record keeping of patients snacks and i-wave food and staff restaurant
- Maintenance of food hygiene and safety standards, quality control and man management.
- Responsible for food production for buffets, Staff Restaurants and foods serviced within the retail environment inclusive of patients food service
- To support supervisory cover within patient foodservice as & when required
- Produce reports for management upon service operations as required
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- A hands-on supervisory role with responsibilities for the service of food, functions and vending operations.
- Responsible for the delivery, collation and associated record keeping of patients snacks and i-wave food and staff restaurant
- Maintenance of food hygiene and safety standards, quality control and man management.
- Responsible for food production for buffets, Staff Restaurants and foods serviced within the retail environment inclusive of patients food service
- To support supervisory cover within patient foodservice as & when required
- Produce reports for management upon service operations as required
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications & Education
Essential
- NVQ Level 3 within a Catering Subject (e.g. Catering Supervisory Management) or equivalent experience.
- Intermediate Food Hygiene Qualification
Knowledge & Experience
Essential
- Experience in a large scale catering environment
- Supervisory experience
- Experience within staff training and development
Desirable
- Advanced Food Hygiene
- Food Allergen Training
Skills & Abilities
Essential
- Food production skills and knowledge
Person Specification
Qualifications & Education
Essential
- NVQ Level 3 within a Catering Subject (e.g. Catering Supervisory Management) or equivalent experience.
- Intermediate Food Hygiene Qualification
Knowledge & Experience
Essential
- Experience in a large scale catering environment
- Supervisory experience
- Experience within staff training and development
Desirable
- Advanced Food Hygiene
- Food Allergen Training
Skills & Abilities
Essential
- Food production skills and knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
