Job summary
We have an exciting opportunity for 2 highly motivated individuals with demonstrable quality improvement experience to join one of our 8 Clinical Boards to lead on service redesign and transformational change initiatives, whilst embedding a culture of quality improvement.
As a passionate Improver with extensive knowledge of Quality Improvement tools and techniques, you will deliver and lead on identified improvement projects and programmes, working with multi-disciplinary teams to initiate, design, plan, control and execute specific projects within the Board and across Boards where there are cross-cutting programmes of work. This is a rare opportunity for improvers to work side by side with operational and clinical teams, influencing change at a local level.
You will facilitate Clinical Board improvement events and deliver training on the Trust's QI methodology as well as coaching frontline teams to deliver improvement activities.
The successful candidates will be able to use their own initiative and demonstrate good judgement, problem-solving and analytical skills to facilitate change.
- Interview Date Friday 28 March 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Whilst you will be an integral member of the Clinical Board, you will maintain close links with the central Service Improvement Team to support your ongoing professional development.
The key priorities for Improvement Change Partners are:
- Champion and support the adopting and embedding of continuous improvement within the Clinical Boards, leading on high priority service redesign and transformational change initiatives, and support others in the Board to carry out improvement activity
- Deliver and lead on identified improvement projects and programmes
- Provide support to the central Service Improvement Team as part of the Trust-wide Service Review Programme
- Deliver and support formal and bespoke improvement training & coaching across the Trust
- Lead the evaluation of improvement activities, patient outcomes and operational impact, whilst identifying opportunities for scale and spread
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- The Improvement Change Partner will be an integral member of one of the Trusts eight Clinical Boards
- They will champion improvement, leading on service redesign and transformational change initiatives, and support others in the Board to carry out improvement activity
- They will deliver and lead on identified improvement projects and programmes
- They will work with multi-disciplinary teams to initiate, design, plan, control and execute specific projects within the Board and across Boards where there are cross-cutting programmes of work
- They will contribute to facilitating Clinical Board improvement events and support with education and training to members of the wider Board where directed to do so
- A small proportion of their time, twill involve working with the corporate Service Improvement Team to support the Service Review Programme, to champion and support the adopting and embedding of continuous improvement within the Boards and across the organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- The Improvement Change Partner will be an integral member of one of the Trusts eight Clinical Boards
- They will champion improvement, leading on service redesign and transformational change initiatives, and support others in the Board to carry out improvement activity
- They will deliver and lead on identified improvement projects and programmes
- They will work with multi-disciplinary teams to initiate, design, plan, control and execute specific projects within the Board and across Boards where there are cross-cutting programmes of work
- They will contribute to facilitating Clinical Board improvement events and support with education and training to members of the wider Board where directed to do so
- A small proportion of their time, twill involve working with the corporate Service Improvement Team to support the Service Review Programme, to champion and support the adopting and embedding of continuous improvement within the Boards and across the organisation
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Degree level education supplemented by relevant post graduate study through to Masters Level or equivalent experience
Desirable
- Project Management Qualification
- Teaching or coaching experience and/or qualification
Knowledge & Experience
Essential
- Knowledge and demonstrable experience of using improvement methodologies
- Experience of conducting successful efficiency reviews and action plans
- Knowledge of operational, financial and personnel management and an in depth understanding of the issues which enable effective functioning
- Experience of influencing staff at all levels to ensure improvement objectives are owned by all stakeholders
- Experience of working or co-designing improvements with patients or service users
Desirable
- Developed understanding of health service issues
- Good knowledge & understanding of the NHS financial regimes, information systems, data sources and benchmarking techniques
- Good understanding of care pathways through complex NHS systems
- Skilled in using GIRFT, Model Hospital, SEDIT benchmarking tools
Skills & Abilities
Essential
- Excellent interpersonal and communication skills
- Highly skilled negotiator
- Ability to manage conflict , e.g. where staff are resistant to change, new concepts and different ways of working
- Ability to drive delivery of improvement initiatives/projects
- Highly developed specialist change management and operational management knowledge and skills underpinned by theory and experience
- Highly developed project management skills and knowledge to work independently in this field
- Skilled in use of IT with good working knowledge of Excel, Word and PowerPoint
- Excellent data analytical skills and ability to present complex information using a variety of techniques
Person Specification
Qualifications & Education
Essential
- Degree level education supplemented by relevant post graduate study through to Masters Level or equivalent experience
Desirable
- Project Management Qualification
- Teaching or coaching experience and/or qualification
Knowledge & Experience
Essential
- Knowledge and demonstrable experience of using improvement methodologies
- Experience of conducting successful efficiency reviews and action plans
- Knowledge of operational, financial and personnel management and an in depth understanding of the issues which enable effective functioning
- Experience of influencing staff at all levels to ensure improvement objectives are owned by all stakeholders
- Experience of working or co-designing improvements with patients or service users
Desirable
- Developed understanding of health service issues
- Good knowledge & understanding of the NHS financial regimes, information systems, data sources and benchmarking techniques
- Good understanding of care pathways through complex NHS systems
- Skilled in using GIRFT, Model Hospital, SEDIT benchmarking tools
Skills & Abilities
Essential
- Excellent interpersonal and communication skills
- Highly skilled negotiator
- Ability to manage conflict , e.g. where staff are resistant to change, new concepts and different ways of working
- Ability to drive delivery of improvement initiatives/projects
- Highly developed specialist change management and operational management knowledge and skills underpinned by theory and experience
- Highly developed project management skills and knowledge to work independently in this field
- Skilled in use of IT with good working knowledge of Excel, Word and PowerPoint
- Excellent data analytical skills and ability to present complex information using a variety of techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
