Job summary
An exciting opportunity has arisen in our busy and dynamic Audiology department. The team are looking to appoint 2 Audiology assistants to support the team in delivering high quality Audiology care.
- Interview Date: 07 March 2025
- 37 hours 30 minutes/ week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- Liaise with internal and external bodies (e.g. GPs, Consultants and all other heads of department).
- Deal with patients with a disability and first line of contact for patients attending the department.
- Input of details, Patient information into Auditbase systems.
- Assist with hearing aid stock control and basic hearing aid repairs
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- Contact with patients for hearing aid repairs and ear mould impressions
- Maintaining close contact with patients when examining ears, taking impressions and inserting hearing aids.
- The post holder has to organise their own work load within a very busy department whist ensuring the smooth running of all administration procedures including the processing of ear moulds, ordering and management of stock.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- Contact with patients for hearing aid repairs and ear mould impressions
- Maintaining close contact with patients when examining ears, taking impressions and inserting hearing aids.
- The post holder has to organise their own work load within a very busy department whist ensuring the smooth running of all administration procedures including the processing of ear moulds, ordering and management of stock.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications
Essential
- NVQ level 3 in relevant subject or equivalent level of relevant experience
Knowledge
Essential
- Background awareness of health care and clerical procedures
Desirable
- Knowledge of Patient Care System
Skills
Essential
- Good interpersonal and communication skills
- Good organisational skills
- Motivated and enthusiastic with good IT skills
Desirable
- Ability to manage time effectively
- Able to manage time effectively with good use of electronic patient management systems
Experience
Desirable
- Previous experience of working and communicating with hard of hearing or deaf patients.
Person Specification
Qualifications
Essential
- NVQ level 3 in relevant subject or equivalent level of relevant experience
Knowledge
Essential
- Background awareness of health care and clerical procedures
Desirable
- Knowledge of Patient Care System
Skills
Essential
- Good interpersonal and communication skills
- Good organisational skills
- Motivated and enthusiastic with good IT skills
Desirable
- Ability to manage time effectively
- Able to manage time effectively with good use of electronic patient management systems
Experience
Desirable
- Previous experience of working and communicating with hard of hearing or deaf patients.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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