Job summary
An exciting new opportunity has arisen for an Information Analyst within Operational Management. We are looking for an individual who is dedicated to delivering both service improvement and development within Patient Flow and Business Continuity.
We are looking for a reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention. We are looking for someone who can work independently and also as part of the wider clinical board.
We are looking for someone with a working knowledge of NHS Systems e.g. eRecord, Optica, SystemOne.Clear knowledge and understanding of patient confidentiality is vital as you will deal with sensitive and personal information during the course of your duties. You will have clear and effective communication skills and demonstrate kindness, empathy and compassion to patients, colleagues and staff.
- Interview Date Tuesday 11 March 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- Data collection, validation, reporting.
- Updating Corporate Dashboards.
- Support Discharge Nurse Team.
- Trust wide working.
- Liaise with Key Trust Staff and external health / social care organisation's.
- Maintain on call rota's.
- Update and report Operations cancelled on the day.
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- The role of the Information Analyst is to provide analytical support to the Emergency Care Facilitator.
- Providing effective and efficient business support to the Patient Flow Team.
- Help deliver service improvements and developments, and monitoring and analysing performance activity and improvement initiatives.
- Aid the creation, validation and submission of daily, weekly, monthly and quarterly national SitRep submissions.
- The production and update of Policies and Procedures.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- The role of the Information Analyst is to provide analytical support to the Emergency Care Facilitator.
- Providing effective and efficient business support to the Patient Flow Team.
- Help deliver service improvements and developments, and monitoring and analysing performance activity and improvement initiatives.
- Aid the creation, validation and submission of daily, weekly, monthly and quarterly national SitRep submissions.
- The production and update of Policies and Procedures.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- oNVQ Level 3 (or equivalent previous experience)
Knowledge & Experience
Essential
- oPrevious NHS experience
- oHave knowledge of clinical terminology and working within multi-disciplinary teams
- oBe computer literate with a strong working knowledge of Microsoft Office, particularly Excel, with demonstrable experience of managing, developing and interrogating large databases
- oUnderstanding confidentiality
Desirable
- oWorking Knowledge of NHS Systems e.g. eRecord, Optica, SystemOne
- oPossess a sound working knowledge of computer based and other types of information systems, data collection, validation, reporting and presentation within the NHS or an equivalent organisation
Skills & Abilities
Essential
- oPossess strong numerical, statistical and analytical skills
- oExcellent communication and interpersonal skills
- oHave the ability to work independently, manage and prioritise workload and meet tight deadlines
- oAbility to work under pressure and be flexible to the needs of the service
Person Specification
Qualifications & Education
Essential
- oNVQ Level 3 (or equivalent previous experience)
Knowledge & Experience
Essential
- oPrevious NHS experience
- oHave knowledge of clinical terminology and working within multi-disciplinary teams
- oBe computer literate with a strong working knowledge of Microsoft Office, particularly Excel, with demonstrable experience of managing, developing and interrogating large databases
- oUnderstanding confidentiality
Desirable
- oWorking Knowledge of NHS Systems e.g. eRecord, Optica, SystemOne
- oPossess a sound working knowledge of computer based and other types of information systems, data collection, validation, reporting and presentation within the NHS or an equivalent organisation
Skills & Abilities
Essential
- oPossess strong numerical, statistical and analytical skills
- oExcellent communication and interpersonal skills
- oHave the ability to work independently, manage and prioritise workload and meet tight deadlines
- oAbility to work under pressure and be flexible to the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
