Job summary
The successful candidate will supervise a small team of Porters across both the Freeman and RVI sites. The primary role will be the provision of effective and efficient portering / postal services using all equipment and resources available to the department.
You will be responsible for the training, supervision and discipline of staff under your control, ensuring that all duties are carried out in a timely manner and that appropriate processes and policies are adhered to.
Please note, the successful candidate may be required to fulfil other portering duties such as the movement of patients, equipment and furniture, as the needs of the department dictate. Please see job description for further details.
Please note that this is a fast paced role that includes particularly repetitive and heavy duties. Please see job description for further information.
NO AGENCIES PLEASE
Main duties of the job
Duties will include the close supervision of Portering staff based in post rooms across the Trusts main sites at the Freeman Hospital and the Royal Victoria Infirmary, ensuring appropriate utilisation and allocation of staff and resources, completion of duty rosters and adherence to departmental and Trust policies/procedures in all areas.
You will be responsible for:
- ensuring that the department provides an efficient and timely service to users at all times
- the training, supervision, monitoring and appraisals of staff in the department
- carrying out porters tasks as and when required
The successful applicant will work on a dayshift basis, Monday to Friday, across the organisation, providing supervisory cover and supervision as per the needs of the business.
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To assist the Portering / Security Manager in the provision of effective / efficient services using all equipment / resources available to the department
- The post holder will be responsible for the supervision, discipline of staff under their control
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered, pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
Job description
Job responsibilities
- To assist the Portering / Security Manager in the provision of effective / efficient services using all equipment / resources available to the department
- The post holder will be responsible for the supervision, discipline of staff under their control
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered, pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.
Person Specification
Qualifications
Essential
- The post holder will hold a NVQ level 4 or equivalent level qualification or equivalent level experience in a post office environment
- Good standard of education
- Willingness to complete in-house or external training
Desirable
- Current valid UK driving licence.
Knowledge & Experience
Essential
- Good understanding of postal, policies, procedures and systems of operation
Desirable
- Supervisory / management experience
Skills & Abilities
Essential
- Good IT skills
- Developed communication skills and good written skills.
Person Specification
Qualifications
Essential
- The post holder will hold a NVQ level 4 or equivalent level qualification or equivalent level experience in a post office environment
- Good standard of education
- Willingness to complete in-house or external training
Desirable
- Current valid UK driving licence.
Knowledge & Experience
Essential
- Good understanding of postal, policies, procedures and systems of operation
Desirable
- Supervisory / management experience
Skills & Abilities
Essential
- Good IT skills
- Developed communication skills and good written skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).