Post Room Supervisor

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

The successful candidate will supervise a small team of Porters across both the Freeman and RVI sites. The primary role will be the provision of effective and efficient portering / postal services using all equipment and resources available to the department.

You will be responsible for the training, supervision and discipline of staff under your control, ensuring that all duties are carried out in a timely manner and that appropriate processes and policies are adhered to.

Please note, the successful candidate may be required to fulfil other portering duties such as the movement of patients, equipment and furniture, as the needs of the department dictate. Please see job description for further details.

Please note that this is a fast paced role that includes particularly repetitive and heavy duties. Please see job description for further information.

  • Interview Date: 29 January 2025
  • 37 hours 30 minutes/ week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Duties will include the close supervision of Portering staff based in post rooms across the Trusts main sites at the Freeman Hospital and the Royal Victoria Infirmary, ensuring appropriate utilisation and allocation of staff and resources, completion of duty rosters and adherence to departmental and Trust policies/procedures in all areas.

You will be responsible for:

  • ensuring that the department provides an efficient and timely service to users at all times
  • the training, supervision, monitoring and appraisals of staff in the department
  • carrying out porters tasks as and when required

The successful applicant will work on a dayshift basis, Monday to Friday, across the organisation, providing supervisory cover and supervision as per the needs of the business.

About us

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2024-50-010

Job locations

Trustwide

317 Trustwide

NE7 7DN


Job description

Job responsibilities

  • To assist the Portering / Security Manager in the provision of effective / efficient services using all equipment / resources available to the department
  • The post holder will be responsible for the supervision, discipline of staff under their control

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered, pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

Job description

Job responsibilities

  • To assist the Portering / Security Manager in the provision of effective / efficient services using all equipment / resources available to the department
  • The post holder will be responsible for the supervision, discipline of staff under their control

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered, pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

Person Specification

Qualifications

Essential

  • The post holder will hold a NVQ level 4 or equivalent level qualification or equivalent level experience in a post office environment
  • Good standard of education
  • Willingness to complete in-house or external training

Desirable

  • Current valid UK driving licence.

Knowledge & Experience

Essential

  • Good understanding of postal, policies, procedures and systems of operation

Desirable

  • Supervisory / management experience

Skills & Abilities

Essential

  • Good IT skills
  • Developed communication skills and good written skills.
Person Specification

Qualifications

Essential

  • The post holder will hold a NVQ level 4 or equivalent level qualification or equivalent level experience in a post office environment
  • Good standard of education
  • Willingness to complete in-house or external training

Desirable

  • Current valid UK driving licence.

Knowledge & Experience

Essential

  • Good understanding of postal, policies, procedures and systems of operation

Desirable

  • Supervisory / management experience

Skills & Abilities

Essential

  • Good IT skills
  • Developed communication skills and good written skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


For questions about the job, contact:

Portering & Security Manager

Rob Stead

robstead@nhs.net

01912823691

Date posted

10 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2024-50-010

Job locations

Trustwide

317 Trustwide

NE7 7DN


Supporting documents

Privacy notice

The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)