MDT Administrator - Patient Navigator

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

An opportunity has arisen in the Cardiothoracic Services Directorate to recruit a highly motivated and enthusiastic MDT Administrator to work as part of an MDT team. The Cardiothoracic Services Directorate is a regional and national centre of excellence for cardiac and respiratory care, providing some of the Trust's flagship services. We are one of the top units in the UK, providing specialist treatment for all types of heart and respiratory related conditions in adults and children across two sites.

Please review the job description and personal specification for full essential criteria. The successful applicant will be expected to use their own initiative, to work well as part of a team and to promote good working relationships with colleagues. In return, you will find that we're committed to the development and training of all staff and will be supported to develop and broaden your knowledge and skills.

Set working days required and will be discussed at interview.

  • Interview Date Thursday 09 January 2025
  • 22 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

This role is crucial in the tracking and management of all patients requiring treatment and possible surgery. You will be responsible for updating patient's records, liaising with clinical and non-clinical professional staff for the preparation and administration of the MDT Meetings and co-ordinating key events along the patient's pathway. We are looking for an individual who can work collaboratively with other services with particular attention to detail and accurate data input.

You must be confident and assertive and have the ability to multi-task and remain calm under pressure. You will have good listening and communication skills and be able to deal with people both internally and externally, in a sensitive and professional manner. The ability to main confidentially and adhere to Trust policies is paramount.

Excellent team working, organisational and communication skills are all essential for this post.

About us

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2024-48-024

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Job description

Job responsibilities

  • Co-ordinates the regional and site specific MDT meetings
  • Navigates the patients cancer journey ensuring this takes place in a timely fashion
  • Ensure patient data is entered correctly and in a timely manner, producing reports as appropriate
  • Effective liaison with departments within the Trust, developing efficient working relationships and promoting the effective use of information services
  • To support the multi-disciplinary Cardiothoracic team to support timely patient care and documentation and recording of patient outcomes
  • Provides secretarial support to the MDT (typing of clinic letters, minute taking etc.)

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Job description

Job responsibilities

  • Co-ordinates the regional and site specific MDT meetings
  • Navigates the patients cancer journey ensuring this takes place in a timely fashion
  • Ensure patient data is entered correctly and in a timely manner, producing reports as appropriate
  • Effective liaison with departments within the Trust, developing efficient working relationships and promoting the effective use of information services
  • To support the multi-disciplinary Cardiothoracic team to support timely patient care and documentation and recording of patient outcomes
  • Provides secretarial support to the MDT (typing of clinic letters, minute taking etc.)

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person Specification

Qualifications & Education

Essential

  • NVQ level 3 or equivalent experience
  • Typing qualification to RSA level 3 (or equivalent) or relevant experience

Knowledge & Experience

Essential

  • Secretarial experience
  • Knowledge of a range of work procedures and practices
  • Knowledge of a full range of administrative systems
  • Knowledge of medical terminology
  • Previous experience of NHS working procedures
  • Information Technology skills (word processing, database skills, spreadsheet)
  • Experience of audio typing

Desirable

  • Experience of working with Multi-disciplinary teams
  • Experience of eRecord

Skills & Abilities

Essential

  • Ability to work to tight deadlines
  • Effective communication skills
  • Excellent organisational skills
Person Specification

Qualifications & Education

Essential

  • NVQ level 3 or equivalent experience
  • Typing qualification to RSA level 3 (or equivalent) or relevant experience

Knowledge & Experience

Essential

  • Secretarial experience
  • Knowledge of a range of work procedures and practices
  • Knowledge of a full range of administrative systems
  • Knowledge of medical terminology
  • Previous experience of NHS working procedures
  • Information Technology skills (word processing, database skills, spreadsheet)
  • Experience of audio typing

Desirable

  • Experience of working with Multi-disciplinary teams
  • Experience of eRecord

Skills & Abilities

Essential

  • Ability to work to tight deadlines
  • Effective communication skills
  • Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


For questions about the job, contact:

Administration Manager

Jackie Martin

jacqueline.martin4@nhs.net

01912448496

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

317-2024-48-024

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN


Supporting documents

Privacy notice

The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)