Job summary
As a Ward Clerk you would be expected to provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team and contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
The successful candidate will need to work effectively to ensure case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings and that patient notes and information are maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).
The post holder will need to demonstrate excellent communication skills to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers, in addition to welcoming visitors to the department, which can be a busy and overwhelming environment.
- Interview Date: 8 January 2025
- 18 hours 45 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
The post holder will need to:
Carry out delegated, repetitive, routine and familiar tasks
Plan and prioritise own and delegated work tasks and activities
The post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
They may be required to provide training to Ward staff about own role and how this contributes to the effectiveness of the running of the department
About us
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospital
o Royal Victoria Infirmary (RVI)
o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
o Newcastle Dental Hospital
o Newcastle Fertility Centre
o Northern Centre for Cancer Care, North Cumbria
o Northern Genetics Service
o Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- Will provide a comprehensive clerical service to the Ward Sister/ Charge Nurse and multi-disciplinary team.
- Will need to demonstrate excellent communication skill to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers.
- Will carry out delegated, repetitive, routine and familiar tasks
- Will plan and prioritise own and delegated work tasks and activities
- Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
- May be required to provide training to Ward staff about own role.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- Will provide a comprehensive clerical service to the Ward Sister/ Charge Nurse and multi-disciplinary team.
- Will need to demonstrate excellent communication skill to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers.
- Will carry out delegated, repetitive, routine and familiar tasks
- Will plan and prioritise own and delegated work tasks and activities
- Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
- May be required to provide training to Ward staff about own role.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
Desirable
- Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems
Skills & Abilities
Essential
- Basic IT skills
- Ability to communicate with members of the public and healthcare providers
- ble to work effectively alone or part of the multidisciplinary team
- Effective organisation and time management skills
Person Specification
Qualifications & Education
Essential
- NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
Desirable
- Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
Knowledge & Experience
Desirable
- Previous experience working within the NHS
- Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems
Skills & Abilities
Essential
- Basic IT skills
- Ability to communicate with members of the public and healthcare providers
- ble to work effectively alone or part of the multidisciplinary team
- Effective organisation and time management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
