Assistant Operational Service Manager

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Are you looking for a new opportunity to join a busy and varied directorate? If so, we may have the role for you!

Integrated Laboratory Medicine are looking for an Assistant Operational Service Manager to support senior managers across the directorate manage equipment contracts in order to bring improvements to service provision and efficiencies.

You will be joining a friendly and supportive team of colleagues who all share a passion for patient care and a desire to develop improved and innovative ways of working within Pathology services.

  • Interview Date: 07 January 2025
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

The post holder will work with each of the departments within ILM to provide close day-to-day management of the already established managed equipment service contracts, as the equipment refresh is implemented. There will also be a focus on novating equipment into the contract in order to bring cost savings and operational efficiencies. Future opportunities for other MESCs are a potential and it is expected that this role would be crucial to that process. The post holder will also contribute to the business/commercial function within ILM.

This role does not have any line management responsibility; it is a trust wide role and cross site working will be expected. Working from home may form part of a typical working week. A flexible, hybrid approach to working is required.

The role will suit a team player and methodical thinker; experience of financial and business management are essential.

About us

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

09 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2024-49-08-DR

Job locations

Trustwide

317 Trustwide

NE7 7DN


Job description

Job responsibilities

.

The main duties of the post holder will be;

  • Supporting departmental managers in the day-to-day management of the contracts
  • Liaising with MESC contract holders, primary suppliers and third parties
  • Liaising with internal Trust departments including but not limited to finance and procurement
  • Working with colleagues across the directorate to ensure accurate and up to date costings are provided.

The post holder will work alongside senior managers both within the directorate and elsewhere across the Trust. Communication and interpersonal skills will be key to making a success of the role, and project management experience is desirable the directorate currently has many interdependent projects in the pipeline.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note that a role descriptor accompanies the job description. Any enquiries should be directed to;

Deborah Dodds, or deborah.dodds@nhs.net

Faye Teare faye.teare@nhs.net

Job description

Job responsibilities

.

The main duties of the post holder will be;

  • Supporting departmental managers in the day-to-day management of the contracts
  • Liaising with MESC contract holders, primary suppliers and third parties
  • Liaising with internal Trust departments including but not limited to finance and procurement
  • Working with colleagues across the directorate to ensure accurate and up to date costings are provided.

The post holder will work alongside senior managers both within the directorate and elsewhere across the Trust. Communication and interpersonal skills will be key to making a success of the role, and project management experience is desirable the directorate currently has many interdependent projects in the pipeline.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note that a role descriptor accompanies the job description. Any enquiries should be directed to;

Deborah Dodds, or deborah.dodds@nhs.net

Faye Teare faye.teare@nhs.net

Person Specification

Qualifications & Education

Essential

  • Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience

Knowledge & Experience

Essential

  • Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
  • Working knowledge and experience of emergency and elective admissions processes.
  • Line management experience.
  • Experience of operational management
  • Experience of business and service planning.
  • Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.

Desirable

  • Specialty specific knowledge and experience.
  • Project management experience.
  • Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
  • Service modernisation and redesign

Skills & Abilities

Essential

  • Excellent communication and interpersonal skills
  • Demonstrable leadership and organisation ability
  • Demonstrable negotiation skills
  • Effective report writing skills
  • IT skills - significant proficiency in use of MS Office Suite and other IT systems
  • Effective organisation and time management skills
  • Ability to handle change management effectively Change management and practice development skills
Person Specification

Qualifications & Education

Essential

  • Degree level education or on established pathway supplemented by post graduate diploma level specialist training, management/leadership qualification or equivalent level of experience

Knowledge & Experience

Essential

  • Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
  • Working knowledge and experience of emergency and elective admissions processes.
  • Line management experience.
  • Experience of operational management
  • Experience of business and service planning.
  • Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.

Desirable

  • Specialty specific knowledge and experience.
  • Project management experience.
  • Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
  • Service modernisation and redesign

Skills & Abilities

Essential

  • Excellent communication and interpersonal skills
  • Demonstrable leadership and organisation ability
  • Demonstrable negotiation skills
  • Effective report writing skills
  • IT skills - significant proficiency in use of MS Office Suite and other IT systems
  • Effective organisation and time management skills
  • Ability to handle change management effectively Change management and practice development skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Trustwide

317 Trustwide

NE7 7DN


Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)


For questions about the job, contact:

Operational Service Manager

Deborah Dodds

deborah.dodds@nhs.net

07720168812

Date posted

09 December 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2024-49-08-DR

Job locations

Trustwide

317 Trustwide

NE7 7DN


Supporting documents

Privacy notice

The Newcastle upon Tyne Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)