Job summary
The Newcastle City Loan Equipment Service is responsible for the timely delivery and collection of equipment to assist daily living activities to Newcastle City residents' addresses.
We are based at the Geoffrey Rhodes Centre in Byker and are looking for two permanent Part Time Band 2 Clerical Officers/Receptionists to join our friendly team. Both posts are required to work over 5 days, Monday to Friday- one post will be 08:30-12:30 and the other 12:15 - 16:15.
- Interview Date Tuesday 10 December 2024
- 20 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
It is a small but busy service and these posts are often a first point of contact for service users and staff thus the posts are suited for people who have great interpersonal skills and enjoy assisting people.
The work is varied but the focus is answering calls from service users and colleagues to arrange collections of equipment using the in-house software system and booking repairs and service visits. Good organisational skills come in to play to maintain equipment records and record data necessary for the effective operation of the loan equipment databases.
About us
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To undertake a range of duties in the reception office to ensure an efficient and effective administration service to patients and staff of the department.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
- To undertake a range of duties in the reception office to ensure an efficient and effective administration service to patients and staff of the department.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
KNOWLEDGE
Essential
- Have knowledge and experience of data entry and databases
SKILLS
Essential
- Have excellent verbal communication skills, both on the telephone and face to face
- Have well developed keyboard skills
- Have good organisational skills and an ability to prioritise tasks in a busy and demanding reception area
EXPERIENCE
Desirable
- Have reception experience, preferably in a healthcare environment
QUALIFICATIONS
Essential
- Good general education (GCSE / NVQ 2 or equivalent qualifications / experience)
Person Specification
KNOWLEDGE
Essential
- Have knowledge and experience of data entry and databases
SKILLS
Essential
- Have excellent verbal communication skills, both on the telephone and face to face
- Have well developed keyboard skills
- Have good organisational skills and an ability to prioritise tasks in a busy and demanding reception area
EXPERIENCE
Desirable
- Have reception experience, preferably in a healthcare environment
QUALIFICATIONS
Essential
- Good general education (GCSE / NVQ 2 or equivalent qualifications / experience)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
