Job summary
We are unable to offer sponsorship for this post
An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join our Trust as a Clinical Administrator in the Family Health Board, supporting Womens Services.
We invite candidates with already demonstrable administrative and customer service skills, to join our team in Womens Services to support the Gynaecology Team.
The post is based in a large admin office, predominantly supporting 2 Consultants who have input into General Gynaecology, Suspected Cancer and Endometriosis. You will support patients at all stages of diagnosis therefore we are looking to attract individuals with a genuine interest in pursuing the best possible care for our patients.
- Interview date: 28 October 2024
- 30 hours/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Main duties of the job
As the first point of contact, applicants should have confident customer service skills with an empathetic nature and clear communication.
While working within a small team, you will be expected to work independently - following departmental processes and Trust Policy at all times. Good organisational and time management skills are a must as the team are always on the go with standard day to day tasks, as ad hoc admin requirements pop up.
As a team we are always looking to develop our processes to ensure we are up to date and efficient - therefore we welcome applications from those open to assisting in the development of departmental processes.
Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training will be given.You can expect this to be a mixture of 1-1 training, shadowing, classroom based learning and Teams sessions.
About us
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Job description
Job responsibilities
You can expect to get involved with the following tasks with other ad hoc duties along the way:
- Managing Consultants diaries and arranging clinical activity in line with their availability
- Preparation and minute taking of Departmental Meetings and Specialist Multi-disciplinary Team meetings
- Processing clinic/results letters and arranging appropriate follow up in line with standard operating procedures
- Booking appointments
- General admin - scanning, photocopying, taking calls, emails
- Provide cover for Team Leader within your administration team as required
Job Purpose Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Job description
Job responsibilities
You can expect to get involved with the following tasks with other ad hoc duties along the way:
- Managing Consultants diaries and arranging clinical activity in line with their availability
- Preparation and minute taking of Departmental Meetings and Specialist Multi-disciplinary Team meetings
- Processing clinic/results letters and arranging appropriate follow up in line with standard operating procedures
- Booking appointments
- General admin - scanning, photocopying, taking calls, emails
- Provide cover for Team Leader within your administration team as required
Job Purpose Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person Specification
Qualifications & Education
Essential
- Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
- English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
- Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1
Knowledge & Experience
Essential
- Experience of secretarial/administrative procedures
Desirable
- NHS Administration/Secretarial experience
- Knowledge of medical terminology
Skills & Abilities
Essential
- IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
- Advanced keyboard skills including a high standard of word processing skills
- Excellent communication skills
Desirable
- Working Knowledge of NHS Systems e.g. eRecord, System One
Person Specification
Qualifications & Education
Essential
- Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
- English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
- Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1
Knowledge & Experience
Essential
- Experience of secretarial/administrative procedures
Desirable
- NHS Administration/Secretarial experience
- Knowledge of medical terminology
Skills & Abilities
Essential
- IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
- Advanced keyboard skills including a high standard of word processing skills
- Excellent communication skills
Desirable
- Working Knowledge of NHS Systems e.g. eRecord, System One
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
